Dan.com Description

Dan.com serves as a comprehensive marketplace for domain names, ensuring that the processes of buying, selling, and transferring domains are seamless and free from complications. Our advanced technology simplifies domain trading, making it user-friendly for all. With the support of more than 50,000 organizations globally, we are able to facilitate their operations effectively, a feat made possible by the trust they place in us. Drawing on over eight years of expertise in managing domain ownership transfers, our dedicated team is skilled at addressing and preventing any potential issues that may arise. Every transaction is safeguarded by our vigilant system, which actively monitors for fraud and includes a manual review of all activities. We place great emphasis on thoroughly vetting each new team member for their skills, experience, and integrity. Our technology efficiently handles every intricate detail, from collecting payments to executing payouts on an international scale. By continuously refining our platform, we strive to enhance user experience even further.

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Integrations

API:
Yes, Dan.com has an API
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Reviews - 1 Verified Review

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Company Details

Company:
Dan.com
Year Founded:
2013
Headquarters:
Netherlands
Website:
dan.com

Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

Dan.com Features and Options

Domain Name Registrars

DNS Service
Domain Parking
Domain Privacy
Email Hosting
Extended Expiration Protection
SSL Certificates
Web Hosting
Website Builder

Dan.com User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Self
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Unfair Negotiation, Price Change After Payment, Refusal to Transfer Domain

    Date: Jun 24 2024

    Summary: I am writing to bring to your attention to several issues I have encountered with a recent transaction facilitated through Dan.com.

    Unfair Negotiation Tactics: The seller changed the agreed-upon price multiple times after initial acceptance and payment, which I believe is a violation of fair negotiation practices and your Terms of Use, specifically Section 5.3.11, which prohibits "false or deceptive language." After I made the payment, the seller refused to complete the transaction, that the price would be higher.

    I believe the seller's actions and the handling of this transaction may have violated your Terms of Use. Specifically, the seller's actions constitute "false, abusive or fraudulent activity" as outlined in Section 5.3.12 of your Terms of Use.

    Furthermore, the seller's messages to the Dan.com team, which contradict my (Buyer's) understanding and agreements, suggest potential deceptive practices. For instance, the seller's request to cancel the transaction due to a "technical glitch" and their claim of a misunderstanding about the price agreement are inconsistent with our separate correspondence.

    Dan.com customer service was unwilling or unable to support the buyer in this transaction. Though they were willing to refund the initial payment, it was not the remedy that aligned with fair negotiation nor the so-called legally binding agreement.

    Positive: Easy web transfer after seller provided it to Dan.com. Customer service always answered my messages, though without satisfactory resolutions to the problem.

    Negative: Escrow is not true since your payment does not initiate the transfer. They take your money, and the seller may still withhold the sale.

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