DEEP.assist Reviews

DEEP.assist Description

Our product DEEP.assist was designed for customer service and IT-Service Management. A custom message is the foundation of most business processes. DEEP.assist interprets the message and extracts the relevant information. Fully automated business processes can be implemented for channels like email and fax with up to 100% automation. DEEP.assist provides real-time assistance to agents for direct channels such as phone and live chat. We can understand all of your customer requests, no matter how complex or simple, on every channel. We can lower the total cost of all customer interactions in your company by between 30% and 50%. Any questions? By understanding every customer communication, we can dramatically improve customer care metrics. Independent of channel and articulation. We improve your most relevant metrics. It doesn't end there. There are many opportunities available to you when you understand the meaning of customer communications.