Cyfeon Description

Founded in 2011, Cyfeon is a company headquartered in the United States that creates software called Cyfeon. Cyfeon offers training via live online and in person sessions. Cyfeon is a type of complaint management software, and provides features like case management, complaint classification, corrective actions (CAPA), customer complaint tracking, feedback management, forms management, issue tracking, self service portal, and survey management. The Cyfeon software product is SaaS and Windows software. Cyfeon includes online and phone support support. Some competitors to Cyfeon include C-Desk, Business Bits, and Case IQ.

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Company Details

Company:
Cyfeon
Year Founded:
2011
Headquarters:
United States
Website:
www.cyfeon.com

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Product Details

Platforms
SaaS
Windows
Type of Training
Live Online
In Person
Customer Support
Online
Phone Support

Cyfeon Features and Options

Complaint Management Software

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management