Cyfeon Description
Founded in 2011, Cyfeon is a company headquartered in the United States that creates software called Cyfeon. Cyfeon offers training via live online and in person sessions. Cyfeon is a type of complaint management software, and provides features like case management, complaint classification, corrective actions (CAPA), customer complaint tracking, feedback management, forms management, issue tracking, self service portal, and survey management. The Cyfeon software product is SaaS and Windows software. Cyfeon includes online and phone support support. Some competitors to Cyfeon include ActionTracker, Aptean Respond, and C-Desk.
Cyfeon Alternatives
Case IQ
Case IQ makes it easy to manage HR, fraud, compliance investigations, and more from start to finish with i-Sight. i-Sight is a cloud-based solution that helps organizations manage their investigations and analyze the results. The top features include workflow alerts, case review, collaboration, trend reporting, case assignment, and workflow alerts.
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Equiniti Charter
Facilitating collaboration, secure information sharing, business process efficiency gains for law enforcement agencies around the world. Equiniti Hazell Carr's extensive expertise in remediation resourcing, outsourcing and complaint management has enabled us to create a complete solution for all aspects of complaint management. We can provide a flexible and robust complaint handling platform that can be customized to meet your operational and individual needs. Additionally, we can offer skilled technical resourcing or outsourcing solutions. Our end-to-end solution is available for comprehensive rectification or remediation projects, allowing you to prevent escalated complaints. You can choose from a variety of components to create your customer service experience.
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Resolve Enterprise
Resolve Enterprise can transform your case and complaint management. Our software allows you to manage your business processes from simple incidents and complaints to complex cases and investigations. Resolve Enterprise allows you to track and search every complaint or case interaction using simple dashboards and reporting. Resolve Enterprise helps you manage a complaint or case throughout its entire life cycle. From logging the case to assign tasks, managing deadlines, updating and communicating with correspondence, all the way to resolution, reporting and analysis.
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Claimly
Claimly is an innovative software platform that simplifies and optimizes the process of managing complaints. Claimly provides tools that ensure efficiency, transparency and customer satisfaction, whether you're an organization managing customer feedback or service disputes.
The following are the key features:
Centralized Management: Track complaints and claims on one intuitive dashboard.
Customizable Case Types: Adapt processes to your business needs for maximum effectiveness.
Real-time updates: Keep stakeholders updated with automated notifications and tracking of status.
Email integration: Gain insight into trends and performance for continuous improvement.
Simple Navigation: Your team will be up and running quickly with the user-friendly interface.
Claimly was designed for businesses who prioritize accountability, responsiveness and customer trust. Claimly makes complaint and claim management seamless.
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Integrations
No Integrations at this time
Company Details
Company:
Cyfeon
Year Founded:
2011
Headquarters:
United States
Website:
www.cyfeon.com
Media
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Product Details
Platforms
SaaS
Windows
Type of Training
Live Online
In Person
Customer Support
Online
Phone Support
Cyfeon Features and Options
Complaint Management Software
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Cyfeon User Reviews
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