Core Practice Description
Core Practice allows you to plan your schedules, keep track of patient records, and gain insight into your practice's performance. All this is done in the cloud. Core Practice makes managing your dental practice simple, fast, and secure. You can make better informed decisions from any location, on any device. We make it easy, quick, and secure for you to switch to Core Practice. Each user will be trained on how to use Core Practice best for your clinic. Security that is industry-standard for enterprises. Comprehensive audits, 24/7 monitoring and automatic back-ups in multiple facilities. You get software updates every day from our state-of the-art data centers. We guarantee 99% up-time. Our 24/7 helpdesk is easy to use and offers instant help.
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Company Details
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Core Practice Features and Options
Dental Software
Core Practice User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
The best dental PMS in Australia Date: Apr 07 2024
Summary: Easy to use with growing list of integrations. Very good if you have two or more locations.
Great reportsPositive: The best SaaS Practice Management System for dentists in Australia.
Easy to use with clean look
Online booking integration with website
SMS reminders, lab module, steri module
Integration with medipass, Hicaps, Tyro, Smile right, hotdocs,.....Negative: Only in cloud version currently no server based solution
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Core Practice - Best Cloud Dental Practice Management System in Australia Edited: Mar 01 2023
Summary: Core Practice is great for everyone in the practice not just the clinical team. Also great for dental groups as staff and customers can easily move across all locations.
Positive: So easy to use.
Voice to Text notes make life easy.
SMS chat.
Cloud based SAAS Model so can access anywhere.
Security is strong with ISO 27001.Negative: Too easy to use.
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The Core Practice is always improving and coming out with new features. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Hope nothing goes wrong and you won't need any support Date: Sep 26 2024
Summary: If you think you just need a basic cloud based software, go for it. If you plan to use it to grow your practice, look somewhere else. And make sure you negotiate your exit terms beforehand so that they do not trap you with data access.
Positive: Simple cloud based software which does basic things that server based softwares did. Few features like sterilisation logging are unique to it compared to others I have checked out.
Negative: A lot. Firstly the support - terrible support team who has no idea about the their own software. They don't provide you any account manager. So you have to depend on these very unskilled support people who are more like chatbots replying with generic answers mostly. And you will have to get in touch with this team frequently as the software is full of problems. Worst is that during my 3 years with them they did not improve much.
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Many of the features are half done. We were told in our third year not to use one feature (which we reported was inaccurate) as it never worked from the beginning, Why is it still there then? They keep boasting product updates, but we never got them. And no mention of how to get them as well. Surprisingly their team also doesn't know and those who know are surprised why we do not have it.
Lastly, they try to trap you by not letting you access your own data when you decide to move. We are moving to new software and they provided us incomplete data with excuses for not providing the rest. Still going through the pain with no result.
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