Common Ninja Description
Common Ninja provides a wide range of free, fully customizable apps for all website building and e-commerce platforms. In addition to being completely responsive, the apps are easy to use, require no prior coding knowledge, and come with a built-in user analytics tool.
With reliable support, GDPR compliance, constant audits, and highly secure apps, Common Ninja already has over 150,000 loyal customers who save time and money building websites.
With Common Ninja’s apps, you can enhance your websites, increase conversions, improve user experience and much more!
Apps on the ever-expanding list include:
Messenger Chat Button
Telegram Chat Button
WhatsApp Chat Button
PDF Gallery
Countdown Bar
Stories
Announcements & Updates
Logo Showcase
FAQ
Image Hotspot
Testimonials
Before & After Slider
Social Media & RSS Feeds
Audio Player
Business Hours
Pricing Tables
Charts & Graphs
Comparison Tables
Brackets & Tournaments
Pricing
Integrations
Company Details
Product Details
Common Ninja Features and Options
Website Optimization Tools
Common Ninja Lists
Common Ninja User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
very disappointed in support Date: Aug 07 2024
Summary: Very disappointed. May have to cancel since very basic widget is not working. Customer support is not knowledgeable enough to give accurate information.
Positive: Contact us widget worked well for about a year. Have had very few issues. Easy to setup for a novice user.
Negative: The support team does not know the product! After a couple of weeks of back and forth, my contact us widget has reached a maximum and is not working. So I upgraded, and was told to cancel the old subscription. I did that. The widget still doesn't work. If I was an HTML programmer, I wouldn't need this widget. Looking for better options now from a different widget source now.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Terrible customer service. Date: Jul 02 2024
Summary: They just don't care or have the bandwidth to follow-through. I have followed up twice and they just don't respond even though the issue hasn't been resolved.
Positive: Terrible customer service. Before becoming a paying customer, I was testing their widgets and told their team 1) their widget was setting off virus protection software and 2) the widget was NOT working across all devices. They initially helped and eventually stopped responding to my inquiries. Glad I never signed up with my credit card. I question their integrity and ability to back their products.
Negative: Customer service. You'd think that if your product isn't working fully AND setting off virus protection software, you'd prioritize it.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Bait and Switch Edited: Jul 03 2024
Summary: Poor customer service, completely dismissed by agents, questions left unanswered, and a tone that was arrogant.
Positive: Well designed product with variety. Their widgets cover a wide array of uses which make solid websites.
Negative: Dishonest practices regarding pricing and customer service despite advertising to the contrary. Company advertises custom plans but will not honor offer tailor made solutions for ALL size projects. Website makes no mention of custom plans having a minimum. When pointed out they acknowledge this but only offer a smiley face afterwards in response with no solution to their false advertising. Support team is non responsive as well.
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