CommTRACK CLM Description
Crosscode CLM Platform is an enterprise-wide information backbone. It generates relevant customer interactions for dealers at the right time and also allows them to communicate with customers via phone, SMS, email, or mobile apps. This allows the dealer to communicate with customers intelligently and builds customer loyalty, which in turn leads to increased Repeat, Recurring, and Referral business. This 3R business model is key to long-term sustainability and growth. Help customers reach the right executive every time they call. 100% of calls are answered, no missed calls. Drives maximum business. Identify customers, intimations and followups, appointments. Premium payment, login, policy dispatch, and feedback. Identifying customers, appointment, RO/JC gener, job done, mark car to next service due, feedback.
CommTRACK CLM Alternatives
Selly Automotive CRM
Selly is a complete CRM and ILM (Internet Lead Management), platform that allows dealers manage internet leads and follow-ups.
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Brooke.ai
Hiring Brooke to be your Digital Voice Assistant will improve customer satisfaction. She can answer the most frequently asked questions, and schedule service appointments according to customer needs and dealership policy. The challenges are the same regardless of whether calls go to specialized agents or the service drive. The BDC's connectivity failures are primarily caused by staffing gaps, high call volumes from customer follow-ups and status checks and staffing gaps. Brooke provides a consistent, dependable and efficient customer experience. Brooke offers quality and savings by reducing the average handling time, and providing the right customer experience on the first call for a fraction of what it would cost a human.
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Dealer Identity
Through the Dealer Identity platform, you can verify your reputation with mobile carriers to protect your dealership's calls. Our solution makes it possible for your calls to reach customers without being labeled as spam or fraud by verifying your status through the carriers. Dealer Identity is the first company in the automotive industry that offers a reputation enhancement solution for dealers and call center partners whose businesses depend on phone communications.
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Autologica DMS
What industries use Autologica Sky DMS?
- New/used vehicles
- Electric Vehicles (EV)
- Trucks
- Construction equipment
- Agricultural equipment
- Motorcycles
- Buses
- Boats
- Large workshops and service chains
- Importers
What are the main advantages of Autologica Sky DMS?
-Autologica Sky DMS is a cloud-based dealer management system with many competitive advantages for automobile, machinery, truck, and motorcycle dealers:
- Fully integrated modules that avoids duplication and facilitates sharing information between the departments
- Interfaces with the main automotive and equipment manufacturers
- Technical support provided by experts in the dealership business
- Easy to integrate with other apps thanks to our Open APIs
- Multi-brand, multi-store, multi-company
- Dual currency accounting
- Scalable
- Not a generic ERP, but a full-featured DMS that can be configured to the dealer’s needs
- More than 100 monitoring report
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Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Crosscode Technologies
Year Founded:
2012
Headquarters:
India
Website:
www.crosscode.in/auto_soln.html
Media
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Product Details
Platforms
SaaS
Windows
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
24/7 Live Support
Online
CommTRACK CLM Features and Options
Auto Dealer Software
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
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