CommTRACK CLM Description

The Crosscode CLM Platform designed for automobile dealerships serves as a comprehensive information framework that creates timely and pertinent opportunities for customer interactions, enabling dealers to effectively communicate via various channels such as calls, SMS, emails, and mobile applications. This capability empowers dealers to engage intelligently with their customers, fostering essential loyalty that ultimately enhances Repeat, Recurring, and Referral business—an approach crucial for achieving sustainability and long-term growth. By ensuring that every customer's call is answered, the platform guarantees zero missed calls, thereby maximizing business potential. Additionally, it streamlines processes such as customer identification, notifications, follow-ups, appointments, premium payments, logins, policy dispatches, and feedback collection. With this system in place, dealerships can also efficiently manage service appointments and ensure timely reminders for vehicle servicing, thus reinforcing customer satisfaction and engagement.

Pricing

Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Crosscode Technologies
Year Founded:
2012
Headquarters:
India
Website:
www.crosscode.in/auto_soln.html

Media

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Product Details

Platforms
Web-Based
Windows
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

CommTRACK CLM Features and Options

Auto Dealer Software

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

CommTRACK CLM User Reviews

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