Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Sendbird
Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Mix It Up
Mix It Up is an open-source streaming bot that is completely free and designed by streamers for streamers, fostering a vibrant community. It provides extensive compatibility with platforms like Twitch, YouTube, and Trovo, ensuring a professional yet approachable user experience. Among its myriad features are support for stream decks, interactive stream avatars, broadcast integrations, and donation services, alongside overlays and various widgets. With full integration for the Elgato Stream Deck, users can easily manage all Mix It Up commands with just a single button press. The bot also offers robust functionalities such as tracking Twitch bits, managing channel points, creating Twitch clips, posting to Discord, and sending alerts for charity services, all while facilitating real-time chat enhanced with emote and badge capabilities. Customization is a key aspect, with options for personalized commands, currency systems, inventory management, and rank tracking available. Additionally, it equips streamers with moderation tools, the ability to conduct giveaways, event triggers, timers, quotes, counters, and mini-games, as well as game queuing features. Notably, it also supports multi-streamer setups and includes text-to-speech, file actions, and input emulation, making it a versatile tool for enhancing the streaming experience. This comprehensive suite of features positions Mix It Up as an essential asset for content creators looking to elevate their streams.
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User.com
User.com is a full-stack software for marketing automation. It allows you to communicate with customers and manage your relationships. User.com is one platform that offers many features. It provides you with robust tools for sales, marketing, and support.
You can use the different features to communicate with your customers consistently across a variety channels such as email marketing, mobile push, SMS messaging and call centers. This will make every visitor happy.
You can see every piece of data and measure it all with all activities organized in one place. This can be customized to show only the essential metrics you choose to make it easy to take action.
Are you ready to try it? Register now for a free trial at User.com -
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