Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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kama DEI
kama.ai's Designed Emotional Intelligence, kama DEI, truly understands the meaning and human impact behind your client or user's situation or inquiry the way we as people understand each other.
Our Natural Language Understanding (NLU) technology, combined with our proprietary knowledge base, and our human value guidance algorithm supports true human-like understanding and inference behind the interactions with users. Our knowledge base content is easily 'programmed' in natural language, rated by human values, that we all understand, creating an ever expanding Virtual Agent that can answer questions for your clients, employees or other stakeholders.
Conversation journeys deliver prioritized product and service information, directly the way your product or service experts or client practitioners want to communicate it. No data scientists or programmers are required.
kama DEI Agents can 'speak' over our website chat interface, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we help you get the right information, to the right people, at the right time, providing any-time client engagement, increasing your marketing ROI and building your brand's loyalty
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Chatterino
Chatterino serves as a dedicated desktop chat application for Twitch, aiming to improve the overall user engagement compared to the conventional web platform. It features support for various emotes from Twitch, BetterTTV, FrankerFaceZ, and 7TV, along with options for both dark and light themes. Users benefit from the ability to view multiple chats simultaneously within a single tab and can tailor message highlights or filters according to their preferences. Additionally, the app enables users to engage in both live and offline conversations, send notifications for mentions, and connect to various channels at once. Being a lightweight tool, Chatterino efficiently conserves CPU and GPU resources. Among its numerous features are a streamer mode that hides user content while using OBS, link previews that showcase images and statistics from YouTube, and a specific mentions panel where all user mentions can be viewed together. Many users have expressed their satisfaction with Chatterino, highlighting its user-friendly nature and the marked enhancements it brings to their chatting activities, ultimately creating a more enjoyable and streamlined experience.
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Firebot
Firebot is a free and open-source bot aimed at Twitch streamers, crafted to enhance their streaming experience through interactive features and effective chat management solutions. With a sleek, user-friendly interface, it allows users to configure the bot for a multitude of functions without requiring any programming expertise. Its notable features encompass customizable chat commands, a real-time integrated chat feed for interaction and moderation, automated responses triggered by various stream events, and a currency system that incentivizes viewer participation. In addition, Firebot includes engaging built-in games such as slots and heists, along with strong moderation tools to ensure a welcoming chat atmosphere. It also supports integrations with popular platforms like Streamlabs, StreamElements, Discord, and Philips Hue to further enrich the streaming experience. As a project fueled by community contributions, Firebot is consistently updated and refined, making it a powerful and adaptable tool for streamers looking to elevate their content and engage their audiences more effectively. This ongoing collaboration within the community not only enhances the bot's features but also encourages innovation among users.
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