• Name: Anonymous (Verified)
    Job Title: Tech support
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Cex.io

    Date: May 12 2021

    Summary: Overall satisfied, I mean who doesn't like making money. I'm happy that being in a foreign country Cex.io allows me to participate in the crypto market.

    Positive: I like the fact that being an international buyer, cex.io allows me to purchase crypto and I also can get to learn more about the crypto market.

    Negative: Everything is good, although the crypto market is the con because of fluctuation. Learning how to use the platform may be hard at first, but then YouTube can help you.

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  • Name: Anonymous (Verified)
    Job Title: Realtor
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Nice project

    Date: May 12 2021

    Summary: Every recommendation for everyone who wants to buy crypto. Low fees.

    Positive: Every couple days we have giveaways. App is amazing.

    Negative: None.

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  • Name: Ivan K.
    Job Title: IT consultant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    User friendly crypto experience

    Date: May 12 2021

    Summary: Highly recommended for all your crypto needs!

    Positive: Compared to other services, Cex.io is easy to use, transactions are fast and everything goes smooth as possible.

    Negative: There's no cons honestly, maybe someone more experienced would miss a function or two but for the average user it's perfect.

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  • Name: Anonymous (Verified)
    Job Title: NA
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent to get started with crypto

    Date: May 11 2021

    Summary: Nice thing about CEX.IO is that you can start where appropriate for you (beginner, intermediate, advanced) - and there will be instruments that will help you engage with different parts of cryptocurrency economy, be that plain simple buy with a card and hold, or trading, or staking, or borrowing with crypto as collateral.

    Positive: - Easy to use;
    - Lots of payment options;
    - Great features
    - Interesting promo campaigns
    - Engaged team
    - Nice liquid markets

    Negative: Wish there were more digital assets and instruments available.

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  • Name: Anonymous (Verified)
    Job Title: RA
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Review for CEX.IO

    Date: Jun 02 2021

    Summary: Overall it provides a good platform for cryptocurrency trading. It's a good tool from an education perspective also.

    Positive: It's an awesome site to buy cryptomoney without any risk of Scam. It helps to enhance trading experience. It's good for learning.

    Negative: We face challenges in operating this in Android.

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  • Name: Anonymous (Verified)
    Job Title: Software developer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The best platform

    Date: May 18 2021

    Summary: The best platform for all your crypto exchange services and token swap.

    Positive: Decentralized.
    Best exchange rate at high APR.
    Token swap is instance.
    Reliable and trustworthy.
    Assured.

    Negative: Maybe volatile.
    Customer support may delay to respond.

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  • Name: Anonymous (Verified)
    Job Title: Informatics
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    cex.io

    Date: May 12 2021

    Summary: Great website, great app.

    Positive: Been using it for a few years now, never had any problems or issues, overall client experience is good. Also, has many crypto coin options to choose from.

    Negative: High fees, bank transfer was slow, and withdrawals are expensive.

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  • Name: Anonymous (Verified)
    Job Title: ATC
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great job...

    Date: May 12 2021

    Summary: So far my experience with CEX.io has been nothing but positive, great business with an easy, intuitive and intelligent user interface. I recommend this exchange! 😁

    Positive: It's a great platform with very low fees, useful in every category, also one of the safest in crypto world. I registered there from today, great support team and always ready to help if something went wrong

    Negative: Everything great.

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  • Name: Anonymous (Verified)
    Job Title: Teacher
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    CEX.IO

    Date: May 12 2021

    Summary: Worth it!

    Positive: It's really good!

    Negative: Takes too much of the profit. 😔

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  • Name: Anonymous (Verified)
    Job Title: Key account manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use

    Date: May 12 2021

    Summary: I am new user here but I check videos in youtube regarding this application it was clear and easy to use.

    Positive: CEX.IO is easy to buy and sell cryptocurrencies anytime and anywhere and everything is clear in general.

    Negative: I think using CEX.IO in the website is more easy than the application.

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  • Name: Anonymous (Verified)
    Job Title: Self employed
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It works

    Date: May 12 2021

    Summary: I use often.
    Other exchanges have better prices though.
    Overall good app.
    Customer service can be difficult sometimes. but if you are persistent in the end they will get you the results you're looking for.

    Positive: Easy to use. Navigation is peach.
    Quick. Buy and sell within seconds after you add and verify cards.
    Fair prices.
    Send crypto within seconds.

    Negative: Make sure you only use cards that belong to you. Or ones that you can verify if you want to ever withdraw anything.
    Customer service can be slow.

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  • Name: Anonymous (Verified)
    Job Title: Director
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great application for working with cryptocurrency

    Edited: May 13 2021

    Summary: The good thing about CEX.IO is that you can start wherever you like (beginner, intermediate, advanced) - and there will be tools to help you interact with different parts of the cryptocurrency economy, be it a simple card purchase. and hold, or trade, or place bets, or borrow cryptocurrency as collateral.

    Positive: - Ease of use;
    - Lots of payment options;
    - Excellent features
    - Interesting promo campaigns - Interested
    team
    - Good liquid markets

    Negative: I wish there were more digital assets and tools available.

    Read More...
  • Name: Nikolay S.
    Job Title: Crypto trader
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    just average crypto exchange

    Date: Jul 12 2021

    Summary: Nothing special but nothing bad, as i know described problems are quite widespread, so i am still looking for my perfect crypto exchange.

    Positive: The use is quite easy, I have not experienced anything special that is why cannot say that guys did great job.

    Negative: Very very slow support, irritates a lot, verification was full of problems and i waited for support for several days.

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  • Name: George B.
    Job Title: Software Engineer
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: User
    Organization Size: 1,000 - 4,999
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Deeply disappointing and concerning

    Date: Aug 13 2023

    Summary: In summary, my experience with CEX.IO has been characterized by frustration, disappointment, and a sense of injustice.

    Their treatment of my case and their use of discriminatory practices have undermined my confidence in the platform. I hope that this review serves as a cautionary tale for others who may encounter similar challenges.

    Positive: Fancy website. Option to deposit funds using your credit/debit card. Long time on the market. That's it.

    Negative: My account was blocked due to "international sanctions imposed on Russian residents." Despite my current residence and employment in a different country, my account remained subject to this block.
    Throughout the past 10 months of communication with CEX.io, I endeavored to prove that I am not a resident of Russia. Their initial request for an apartment lease agreement expanded to include additional documents like an internet payment invoice, a driving license, exhaustive proofs of my current source of income (including bank statements and payslips), and even detailed explanations of the source of funds for the past three years.
    Despite adhering to all their requirements, I am left in a deeply distressing situation where my funds remain blocked.

    For the past two months, I have received no response from CEX.IO except for the repeated assertion that their compliance department needs more time.
    It's noteworthy that even according to the EU Commission's consolidated FAQ, "assets on the accounts and/or in the services should be returned to the customer, or be converted into fiat currency or another asset category that is not subject to sanctions". However, CEX.io has chosen to unlawfully withhold my funds.

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