BrightGauge Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

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Pricing

Pricing Starts At:
$283 per month
Pricing Information:
Enterprise: $393 / Month
Enterprise +: $553 / Month

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
ConnectWise
Year Founded:
2011
Headquarters:
United States
Website:
www.connectwise.com/platform/business-management/brightgauge
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Media

Play Video BrightGauge Screenshot 1 BrightGauge Screenshot 2
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Product Details

Platforms
Web-Based
Types of Training
Webinars
Customer Support
Business Hours
Online Support

BrightGauge Features and Options

Dashboard Software

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Reporting Software

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Business Performance Management Software

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Data Visualization Software

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

BrightGauge User Reviews

Write a Review
  • Name: Eileen W.
    Job Title: Partner
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Visualization Tool

    Date: Jan 08 2025

    Summary: We love BrightGauge, it's nice being able to visualize combined data but still drill down to get the detail that is needed.

    Positive: Easy to use, nice gauges/dashboards and you can drill down on the data for detail. Creating gauges are simple, if you know the terminology of the data source (i.e. QuickBooks or ConnectWise PSA)

    Negative: None to think of, more data sources is always good.

    Read More...
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