Bookeasy Description

Bookeasy offers a distinctive set of features, strong industry connections, and an extensive product range, creating an all-encompassing solution for specialized tourism booking services that enhances the visitor experience in unprecedented ways. This platform empowers visitor information centers, destinations, and tourism organizations by providing a cohesive solution for managing destinations and handling tourism bookings, thus ensuring a smooth experience for visitors. Additionally, Bookeasy supports National Parks globally by equipping them with a system designed to optimize their booking processes for various services, including campgrounds, moorings, permits, and managed attractions, enhancing overall operational efficiency. With its innovative approach and commitment to improving tourism experiences, Bookeasy is poised to transform how visitors engage with travel destinations.

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Pricing

Pricing Starts At:
$200 per month
Free Trial:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Tourism Holdings
Year Founded:
2004
Headquarters:
Australia
Website:
www.bookeasy.com

Media

Bookeasy Screenshot 1
Bookeasy Screenshot 1 Bookeasy Screenshot 2
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

Bookeasy Features and Options

Parks and Recreation Software

Billing & Invoicing
Check-in / Check-Out
Child Care
Contract Management
Employee Management
Event Management
Facility Management
League / Team Management
Membership Management
Registration Management
Rental Management

Tour Operator Software

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Bookeasy User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Marketing
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Constant issues and glitches

    Date: Sep 02 2021

    Summary: Terrible service.

    Positive: We opted to use this platform because it only has a monthly fee. No commissions of booking fees.

    Negative: So many glitches. We offer tour products only however, our account reports frequently show accommodation products like '2bdr apartment' or something similar. When reported to the support team they said they couldn't recreate the issue therefore to them it doesn't exist.

    The online guest booking function just recently started taking double payments, we reported this and received the following
    "Their browser probably toggled when they finalized the booking. We do not have any other operator that is reporting the same issue, can you create a new booking from your website and see if this will happen again?" of course we couldn't replicate it ourselves... therefore to them it doesn't exist.

    We've used the system for a couple of years. A month ago a function stopped working. It was a function that changed the booking from reserved to confirmed once the payment was made and saved. This was a big issue because "reserved" bookings didn't show up on the invoices for our agents. We reported this issue only for the support team to say we are lying that "the system never done that to start with". Do you think we would have reported the issue if that was the case?

    We cannot express how frustrating it is to use this company. We would be happy to work with them if they were open to fix the bugs as they appeared. Apparently ignorance is there business mission statement

    Read More...
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