BlueML Description

Experience a comprehensive evaluation of your open text feedback in mere moments with Blue Machine Learning (BlueML) solutions. This innovative approach allows you to quickly identify the most relevant aspects of feedback from both students and employees, providing you with actionable insights that can enhance your decision-making process. While typical comment analysis tools often rely on a broad, one-size-fits-all methodology rooted in customer experience models, BlueML recognizes that the journeys of employees and students involve distinct elements related to their experiences and learning. By utilizing three tailored models, BlueML effectively processes and analyzes feedback from these specific journeys, offering contextually relevant categorization. You will obtain a precise understanding of the overall sentiment conveyed in comments, ranging from very negative to very positive, including neutral and ambiguous sentiments. Furthermore, you will uncover valuable insights into the emotions expressed by students and employees in their feedback, empowering you to make informed decisions that truly reflect their perspectives. This deeper understanding can ultimately foster a more supportive and responsive environment.

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Company Details

Company:
Explorance
Year Founded:
2003
Headquarters:
Canada
Website:
explorance.com/products/blueml/

Media

BlueML Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Online Support

BlueML Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Machine Learning Software

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

BlueML User Reviews

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