BlueML Description

Blue Machine Learning (BlueML), solutions allows you to quickly and easily analyze your open text comments. You can instantly see what is most important to your employees and students, and get more actionable insights that will help you make better decisions. Most comment analysis tools are based on customer experience machine-learning models and use a generic approach. When you look at the student or employee journey, you'll see that there are specific components around learning and experience. BlueML allows you to leverage three specialized models that can accurately analyze and analyze comments from each section of the student and employee journeys. This will allow you to categorize context-specifically. Get a complete view of the sentiments expressed by students and employees (very negative, very negative, neutral, positive or very positive), as well as their context-specific categorization. Learn about the emotions students and employees have expressed in comments.

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Company Details

Company:
Explorance
Year Founded:
2003
Headquarters:
Canada
Website:
explorance.com/products/blueml/

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Online

BlueML Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Machine Learning Software

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

BlueML User Reviews

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