Bling Integrations

Contact center QA teams evaluate 1 to 5% of calls manually. QEval eliminates that bottleneck by applying AI speech analytics and automated scoring to 100% of interactions across voice, chat, and email, using a classification engine trained on 138M+ real conversations. Capabilities span quality monitoring, compliance detection for PCI, HIPAA, and GDPR at 98% accuracy, sentiment analysis, keyword identification, agent coaching workflows, performance gamification, and predictive analytics across 110+ configurable dashboards. Quality scoring runs at 94% accuracy with zero manual intervention. Deployment takes 30 days. Industry standard is 90 to 120. No disruption to live operations. Etech Global Services built QEval from two decades of running Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA leaders and operations teams scaling coverage without adding headcount. QEval also provides call recording management, screen capture, custom evaluation forms, calibration tools for QA consistency, root cause analysis, trend identification, and automated alert systems for compliance breaches. The voice of customer module tracks customer sentiment across touchpoints to identify service gaps and training opportunities. Real-time monitoring lets supervisors intervene during live interactions. Role-based access controls, audit trails, and data encryption ensure enterprise-grade security. QEval supports multi-site and multilingual contact center environments with centralized reporting across locations. API integrations connect QEval with existing CRM, telephony, and workforce management systems. Automated report scheduling delivers insights to stakeholders without manual effort.

Track-POD is a single-dashboard solution to your delivery challenges. Optimize thousands of collections and deliveries at once, generate and print shipping labels, document partial and overdelivery, collect Cash on Delivery, customize our Proof of Delivery template in PDF, and have 2 years of analytics at your fingertips. All features come out of the box. Transparent pricing, no hidden fees.

Base.com serves as a comprehensive multi-channel ecommerce management platform, gaining the trust of over 27,000 businesses globally. This system facilitates sales across a myriad of international channels by consolidating order, warehouse, and product information management, while also automating tedious tasks and optimizing shipping and returns processes. With more than 1,300 integrations available for marketplaces, store platforms like WooCommerce, carriers, accounting systems, communication tools, and other essential ecommerce services, users can save time and boost operational efficiency. Its automation capabilities manage repetitive duties such as updating order statuses, notifying customers, generating invoices, and coordinating shipping, thereby allowing businesses to focus on more strategic activities. Furthermore, Base.com provides robust features for price automation, returns management, and B2B collaboration via BaseLinker Connect, making it an invaluable tool for modern ecommerce operations. Ultimately, this platform not only simplifies ecommerce management but also empowers businesses to thrive in a competitive landscape.

Appmax provides a comprehensive array of solutions designed to enhance the performance of your online business. With a fully optimized sales platform, you can effortlessly boost your revenue without needing extra effort. Our payment processing features include an advanced anti-fraud system and proactive chargeback recovery, which significantly minimizes purchase cancellations and can elevate your approval rates by an impressive 10-50%. Experience potential revenue growth of up to 110%! Additionally, you can recover lost sales from abandoned carts, promote upsells, and maximize your marketing efforts using our dedicated sales team and automated messaging systems. Easily create customizable payment links for online sales, and increase your offerings by introducing additional products. Re-engage customers who have left their carts behind through targeted email and SMS communications. You can also generate unique links for influencers and affiliates to help promote your products, while we handle the commission details. This holistic approach ensures that your business thrives in a competitive digital landscape.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Enhance customer experiences with full transparency through infrastructure-as-code solutions. Blotout's SDK equips businesses with familiar analytics and remarketing capabilities while prioritizing top-notch privacy for users. Designed to comply with GDPR, CCPA, and COPPA right from the start, Blotout’s SDK leverages on-device, distributed edge computing to conduct analytics, messaging, and remarketing without compromising personal data, device identifiers, or IP addresses. Achieve comprehensive customer insights by measuring, attributing, optimizing, and activating customer data with total coverage. It is the only platform that seamlessly integrates the entire customer lifecycle by consolidating event data along with both online and offline sources. Cultivating a trustworthy data relationship with customers fosters loyalty and ensures adherence to GDPR and other international privacy regulations, thereby enhancing your brand's reputation.

Meltano offers unparalleled flexibility in how you can deploy your data solutions. Take complete ownership of your data infrastructure from start to finish. With an extensive library of over 300 connectors that have been successfully operating in production for several years, you have a wealth of options at your fingertips. You can execute workflows in separate environments, perform comprehensive end-to-end tests, and maintain version control over all your components. The open-source nature of Meltano empowers you to create the ideal data setup tailored to your needs. By defining your entire project as code, you can work collaboratively with your team with confidence. The Meltano CLI streamlines the project creation process, enabling quick setup for data replication. Specifically optimized for managing transformations, Meltano is the ideal platform for running dbt. Your entire data stack is encapsulated within your project, simplifying the production deployment process. Furthermore, you can validate any changes made in the development phase before progressing to continuous integration, and subsequently to staging, prior to final deployment in production. This structured approach ensures a smooth transition through each stage of your data pipeline.

We provide comprehensive logistics solutions tailored for your e-commerce needs. Our services ensure that you can deliver products throughout Brazil more swiftly and at reduced costs. By utilizing either our Fulfillment service or our SaaS technology (WMS + OMS), you can enhance your operational efficiency. We take charge of all aspects of your e-commerce logistics, whether you utilize your own warehouse or partner with others. Experience the most cost-effective and rapid shipping options available across the nation, with same-day dispatches for orders in Greater São Paulo. Our dedicated operations team is ready to assist you in pinpointing the best opportunities to grow your business. Our platform seamlessly connects with leading sales channels, automatically processing new orders and managing the entire logistical workflow, which allows you to focus on increasing sales. Integration with your sales channels and ERPs can be accomplished in just a few minutes, and the system will automatically generate invoices and shipping labels. You will also have complete visibility into the delivery process, ensuring your products reach the end customer in the quickest and most economical manner possible while also providing you with insights into delivery performance.