Best Practice Clinical Integrations

Service Center by Office Ally is trusted by more than 80,000 healthcare providers and health services organizations to help them take complete control of their revenue cycle. Service Center can verify patient eligibility and benefits, submit, correct, and check claims status online, and receive remittance advice. Accepting standard ANSI formats, data entry, and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers.

Heidi Health is a clinician-first AI documentation platform designed to streamline medical record creation and reduce administrative workload in healthcare settings. The software uses ambient AI and speech recognition technology to capture clinical conversations and convert them into structured medical notes, assessments, referral letters, discharge summaries, and compliant billing documentation. Built for hospitals, primary care practices, and specialty clinics, Heidi supports real-time medical transcription, automated document generation, and intelligent workflow assistance. The platform recognizes complex medical terminology, adapts to specialty-specific documentation requirements, and supports standardized coding systems such as ICD-10. Heidi integrates with leading electronic health record systems and operates with enterprise-grade security, encryption, and global healthcare compliance standards. By automating routine documentation tasks, Heidi enables healthcare professionals to improve efficiency, maintain accurate medical records, and focus more fully on patient care.

Secure and user friendly cloud-based EDC platform for managing clinical trials and studies of all sizes and complexities: ePRO, eConsent, eCOA, eSource, PROMs, PREMs, functional health assessments and participant education/engagement.

Physitrack has been scientifically validated to enhance adherence to at-home exercise regimens and boost patient confidence levels. Currently, it is utilized by over 80,000 healthcare professionals in 102 countries, encompassing a range of specialists such as physical therapists, doctors, surgical experts, exercise physiologists, and chiropractors across both public and private healthcare sectors. Since 2015, Physitrack has played a pivotal role in Apple's Mobility Partner Program. This platform allows for seamless integration, fostering interaction, education, and connectivity with patients while enabling the collection of real-time outcome data. The comprehensive real-time patient engagement solution is now available, designed to improve patient involvement through well-explained exercise videos accessible directly on patients’ mobile devices or computers. By utilizing real-time information, healthcare providers can enhance the quality of patient-centered care. Additionally, users can integrate and categorize patients within their own applications, manage appointments, and broaden their treatment options. The platform also features seamlessly integrated telehealth capabilities, allowing for secure video consultations and live demonstrations of exercises. Overall, Physitrack represents a transformative tool in modern healthcare, streamlining patient engagement and care delivery.

ScribeHealth utilizes advanced AI technology to serve as a medical scribe that actively listens to discussions between patients and clinicians, transcribing and coding clinical notes in real time while requiring minimal input from healthcare professionals. This innovative solution boasts a high level of accuracy, adapts through user feedback, and allows most doctors to spend just a few minutes making adjustments instead of composing notes entirely from the beginning. It integrates effortlessly with various existing EHR/EMR systems such as Epic, Cerner, AllScripts, and Jane, through secure APIs, and complies with HL7/FHIR standards, ensuring that note syncing fits seamlessly into the daily routines of clinicians. With robust security measures including bank-level encryption, automatic deletion of audio recordings post-transcription, and strict adherence to HIPAA regulations, patient privacy is meticulously protected. Additionally, ScribeHealth provides valuable features like session analytics, speaker identification, and the ability to understand context for better extraction of symptoms and assessments, enhancing the overall efficiency of clinical documentation. This technology not only streamlines the documentation process but also empowers healthcare providers to focus more on patient care rather than administrative tasks.