BankOne Reviews

VeriBranch is VeriPark's Branch Automation solution. It provides a unified frontend to empower branch staff and enable them to become universal bankers, while also supporting contactless customer journeys within digital branches. VeriBranch provides banks with the tools they need to transform their branches into high-value centers of sales, while leveraging technology to empower employees and deliver customer satisfaction. The solution allows bank employees to work with technology, and have the information they need to complete transactions at their fingertips. VeriBranch integrates directly with back-office systems to streamline business processes. It provides branch staff the necessary tools and infrastructure for remote working. Bank tellers are able to perform efficient transactions such as account opening, loan origination and transfers using a single interface. Relationship Managers and advisors are able to engage with customers and provide personalized services for financial planning, whether in the branch or remotely.

TELLERGRAPH has been the standard for branch staffing tools for many years. It is used in hundreds of financial institutions as well as the order and phone support departments of many non-bank customers. It can be used wherever customers are waiting for service. The TELLERGRAPH Teller staffing model is a computer-based application that determines branch staffing levels. It uses a bank's specified parameters and a statistical maximum customer waiting time. The program displays the staffing requirements for each day of the week graphically. These requirements are then compared to your current staffing and proposed schedule to help you balance customer service and efficient staff utilization. The service and activity standards that the user has specified can vary depending on where you are located. There may be up to four service areas per location. Graphic display of staffing information and scheduling information.