Bakkt Description

Bakkt serves as a comprehensive digital asset platform, allowing both individuals and enterprises to engage in the buying, selling, and management of various digital assets, including cryptocurrencies and loyalty rewards. Established in 2018 by the Intercontinental Exchange (ICE), Bakkt initially concentrated on providing secure storage and trading solutions for institutional cryptocurrency investors. As it evolved, the platform broadened its focus to enhance accessibility to digital assets for everyone, effectively connecting the realms of digital currencies with conventional financial systems. One key feature of Bakkt is its mobile application, which empowers users to oversee their digital assets, transform points and rewards into cash, and use cryptocurrencies for daily transactions. Additionally, Bakkt supports businesses by offering tools to incorporate digital asset functionalities into their offerings, fostering deeper customer engagement and loyalty initiatives. The platform’s mission is to streamline the digital asset landscape and promote widespread adoption through its secure and compliant solutions, thereby making digital finance more approachable for all. By continually adapting to the needs of the market, Bakkt positions itself as a leader in the evolving digital economy.

Pricing

Free Version:
Yes

Integrations

API:
Yes, Bakkt has an API

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
Bakkt
Year Founded:
2018
Headquarters:
United States
Website:
www.bakkt.com
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Media

Bakkt Screenshot 1
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Customer Support
Online Support

Bakkt Features and Options

Mobile Payment App

ACH Support
Contactless / NFC
Credit Card Support
Cryptocurrency Support
Debit Card Support
In-App Payments
In-Store Payments
Micropayments
P2P Payments
eCommerce Payments

Bakkt Lists

Bakkt User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Worker
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Horrible very nearly non existence customer service!

    Date: Jan 29 2023

    Summary: If you make a deposit it will often take about 8 business days before you can have access to it. Now I can't not see my account can't log in says wrong password or login. If you like access to your money stay clear from this Bakkt.
    I have filed a complaint with the BBB, but so have others.

    Positive: No human customer service phone. I never get access to my deposits within 5 business days.
    All of the other companies I use give access to my cash/deposits in seconds.

    Negative: Response with a bot, never have I ever heard from or talked to a person live. NO CUSTOMER SERVICE OVER THE PHONE "EVER"!!!!!!!!!

    Read More...
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