BMC Helix Business Workflows Integrations

Axonius gives IT and security teams the confidence to control complexity by providing a system of record for all digital infrastructure. With a comprehensive understanding of all assets including devices, identities, software, SaaS applications, vulnerabilities, security controls, and the context between them, customers are able to mitigate threats, navigate risk, decrease incident response time, automate action, and inform business-level strategy — all while eliminating manual, repetitive tasks.

BMC Helix Operations Management offers a comprehensive, cloud-native solution for observability and AIOps, specifically engineered to address the complexities of hybrid-cloud settings. By adopting a service-focused strategy for observability data, it facilitates truly impactful AIOps. The platform integrates third-party observability data, including metrics, events, logs, incidents, changes, and topologies, into a unified IT data repository. Users can monitor service health and achieve superior root cause isolation through automatically generated dynamic business service models. The system enhances the signal-to-noise ratio by employing AI-driven event suppression, de-duplication, and correlation techniques that lead to actionable insights. Rapid root cause identification is possible through AI probability assignments to causal nodes, utilizing both data and service models effectively. Proactive measures are supported by Business Service Health monitoring and AI-powered outage prediction, which help avert potential issues. Additionally, troubleshooting is accelerated with log enrichment and analytics, allowing for quicker resolution of problems. It also provides a seamless way to request and implement automations from both BMC and third-party tools, further enhancing operational efficiency. Overall, this solution empowers organizations to maintain optimal performance while minimizing downtime and disruptions.

BMC Helix Cloud Cost helps manage and enhance your cloud expenditure while keeping your budget in check. This solution works to optimize costs across multiple cloud platforms, cutting down on unnecessary expenses and stopping budget overruns before they happen. It provides a clear understanding of both public and private cloud expenditures. With the support of predictive analytics and automated alerts, you can avert financial surprises and missed budget targets. Additionally, it offers automated recommendations and actions to eliminate wasteful spending, empowering budget managers and stakeholders with easy access to data. As the number of cloud consumers grows, ongoing cost optimization becomes critical. It's important to track the cloud services you have purchased and how they are utilized. Regular assessments and continual optimization of resource usage are key to avoiding overspending. Identify and terminate idle or unused services, adjust over-provisioned resources to fit actual needs, and implement power schedules for specific workloads. Moreover, maximize the benefits of reserved instances and automate your optimization efforts to enhance efficiency. By doing so, you can ensure that your cloud investments yield the best possible returns.

BMC AMI Ops Automation for Capping streamlines the process of workload capping to mitigate risks and enhance cost efficiency. This solution, previously known as Intelligent Capping for zEnterprise, leverages automated intelligence to regulate the MSU capacity settings vital for business operations, ensuring that both operational risks are minimized and costs are optimized to accommodate digital demand. By managing capping limits automatically, organizations can prioritize critical workloads while significantly reducing mainframe software licensing expenses, which can account for a substantial portion of the IT budget, typically ranging between 30-50%. Furthermore, it enables dynamic automation of defined capacity MSU settings, which can lead to a reduction in monthly software costs by 10% or more. The system proactively analyzes, simulates, and manages adjustments to defined capacity settings based on workload profiles, thereby lessening business risk. Additionally, it aligns capacity with business needs, ensuring that MSUs are directed towards the most critical workloads, and employs patented technology to facilitate capping adjustments, thereby protecting essential services from disruption. This comprehensive approach not only safeguards operational integrity but also supports sustainable financial management within IT.

BMC Compuware Topaz Connect integrates the management of mainframe applications with contemporary tools used for non-mainframe systems, thereby removing barriers that hinder innovation. This connection allows organizations to monitor mainframe application processes alongside their other hardware and software platforms, promoting a unified approach to IT management. By addressing the fragmentation caused by a lack of integrated tools, it accelerates the delivery of business value. Furthermore, it enhances enterprise automation by minimizing the reliance on numerous manual processes. The solution capitalizes on existing IT service management (ITSM) investments and incorporates mainframe operations into DevOps workflows. This not only boosts efficiency in processes but also empowers programmers who may lack experience with mainframes to effectively handle mainframe code. Additionally, it connects BMC Compuware ISPW with ITSM solutions such as BMC Helix and Tivoli, facilitating clearer communication regarding ITSM code changes to BMC Compuware ISPW. Ultimately, this integration streamlines workflows and fosters a more collaborative environment across various IT domains.

BMC's middleware management software offers comprehensive real-time monitoring and administration capabilities for various messaging-oriented middleware platforms, such as IBM® MQ, Integration Bus (IIB), App Connect Enterprise (ACE), Apache ActiveMQ, DataPower, and TIBCO Enterprise Message Service (EMS). With this single, user-friendly solution, you can automate alerts and gain insights into an extensive range of middleware technologies. The MainView Middleware Monitor enhances security by delivering real-time monitoring and automatic notifications of potential issues, ensuring that your middleware layer operates at peak efficiency. By analyzing historical data, users can uncover patterns, anticipate trends, and address recurring challenges effectively. This proactive approach to problem detection and automated resolutions helps maximize application availability while minimizing risks. Additionally, the software provides flexible dashboards that improve productivity and efficiency, simplifying the management, administration, and troubleshooting processes for both infrastructure and applications. Ultimately, this robust solution empowers organizations to maintain a reliable middleware environment and respond swiftly to any emerging issues.

The BMC Helix Chatbot transforms the cognitive enterprise landscape by delivering smart, multi-channel interactions that allow users to effortlessly search for and request services through a conversational and tailored interface. By utilizing BMC Helix Digital Workplace, BMC Helix Business Workflows, and BMC Helix Cloud Cost, the chatbot enhances employee engagement and productivity through these intelligent, unified experiences. These advanced applications are essential for meeting the evolving demands for engaging user encounters. The benefits of this methodology extend far beyond mere convenience, as AI-enhanced experiences simplify the deployment of digital services for IT departments while simultaneously making them more accessible and attractive for employees. Current market dynamics indicate a significant uptick in the importance and value of intelligent applications within enterprises. Additionally, companies often grapple with navigating a singular pathway to service choices, which can detrimentally impact the overall employee experience, highlighting the need for more integrated solutions.