BMC AMI Ops Monitoring Integrations

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

Azure DevOps is a powerful, end-to-end software development platform designed to help teams deliver value faster by providing agile planning, collaborative coding, automated testing, and continuous deployment capabilities. The platform includes Azure Boards for managing work items with customizable Kanban boards and backlogs, Azure Pipelines to automate builds and deployments across any language or cloud, and Azure Repos offering unlimited private Git repositories. Integration with GitHub Copilot further accelerates coding and testing by using AI to suggest and generate code snippets. Azure Test Plans enable manual and exploratory testing to ensure high-quality software releases. Security is deeply embedded across the platform with over 100 compliance certifications and dedicated security experts. Additionally, Azure DevOps supports managed DevOps agent pools to optimize cost and performance. Major enterprises worldwide rely on Azure DevOps to streamline workflows and scale development efforts. The platform is flexible, scalable, and built to support innovation while keeping development secure.

SimpliField is a fully integrated mobile platform that combines retail operations, communications and advanced performance analytics. SimpliField opens the door to real-time, end–to-end analysis and optimization of business processes in a way that has never been possible before. SimpliField is trusted by over 130 international retailers and brands, with 400K stores across 65 countries. SimpliField helps them keep their promise to provide an exceptional experience for their customers and employees, every day. Visit simplifield.com to learn more.

Cherwell Service Management (ITSM) is the current choice for IT Service Management. The Cherwell platform is affordable and simple to use. IT teams can implement, automate, and modernize service and support processes to meet the business's needs. However, it does not have the complexity and cost of legacy ITSM solutions. You can choose between subscription pricing or perpetual pricing, on or off-premises, SaaS, Cherwell hosted or public cloud infrastructure.

The BMC Helix Configuration Management Database (CMDB) enhances the workflow of your ecosystem by providing a comprehensive, business-centric reference point for your assets and services. You can maintain precise data and service models for a vast array of configuration items, encompassing both on-premises and cloud offerings. It enables efficient tracking and management of hardware, software, and cloud service configurations along with their interrelationships. Evaluate the effectiveness of your configuration management strategies or policies through established KPIs. With BMC Helix Discovery, BMC Helix Client Management, and various built-in connectors, the CMDB can be automatically populated and updated in just a few minutes. You can also leverage robust integration tools and a rich API set to import and federate data from various external sources. Furthermore, it allows you to establish detailed role-based access controls for all items and attributes, ensuring that sensitive information is protected while still accessible to authorized users. This comprehensive approach ultimately leads to improved visibility and governance of your IT assets.

Control-M is a workflow automation solution designed to orchestrate complex application, data, and file-based processes from a single, centralized platform. It replaces fragmented tools and manual scheduling with automated pipelines that run consistently across mainframe, distributed, and multi-cloud environments. The platform empowers teams by providing complete visibility into dependencies, execution status, and SLA health, ensuring business services are delivered without disruption. Native integrations with technologies like Snowflake, Airflow, Azure Data Factory, and AWS services allow enterprises to connect modern and legacy systems effortlessly. Control-M also embeds workflow orchestration directly into DevOps pipelines, using a Jobs-as-Code approach to accelerate releases and strengthen collaboration between developers and operations teams. Its proactive analytics help identify issues early, boost reliability, and optimize resource utilization. Organizations can scale confidently, knowing Control-M is built to handle massive workloads and hybrid-cloud transformations. Ultimately, it enables companies to streamline operations, automate safely, and deliver data-driven outcomes faster.

Flexera One transcends traditional IT asset management and financial operations by providing a comprehensive SaaS suite for hybrid IT environments. The platform delivers full visibility into hardware, software, SaaS subscriptions, and cloud infrastructure, enriched with proprietary data on millions of technology products via Technopedia®. Organizations gain intelligence on asset usage, vulnerabilities, and lifecycle events like end-of-life and end-of-support, enabling cost savings and risk reduction. Flexera One integrates ITAM with FinOps to optimize cloud spending, software licenses, and SaaS renewals, while also enhancing security and regulatory compliance. Sustainability efforts are supported through carbon footprint visibility and compliance reporting. It helps bridge communication gaps between IT and business units by aligning technology investments with business outcomes. With deep vendor integration and continuous data updates, the platform provides a reliable source of truth for IT investments. Flexera One fuels strategic decisions that improve ROI and accelerate digital transformation.

To protect sensitive information, it's essential to ensure both assets and personnel are secured at all times. Citrix Analytics for Security provides proactive defense mechanisms that enhance security without hindering the employee experience. Safeguard your workforce, IT infrastructure, and data using intelligent analytics. Identify potential threats to your information with enhanced visibility throughout your organization. Citrix has been recognized as a Leader in the IDC MarketScape for virtual client computing. Assess user experiences and reveal the overall health of your IT environment. Ensure that employees enjoy a superior virtual experience across various devices. Transform the employee experience through an advanced workspace platform. Our Customer Success Services (CSS) Select program, which comes with your subscription, offers continuous support, expert advice, adaptable training, and proactive oversight. Our primary objective is your success, and we are dedicated to helping you achieve it. With the right tools and support, your organization can navigate the complexities of the digital landscape with confidence.

Prioritizing data automation allows your organization to expedite and enhance the process of achieving digital transformation within the enterprise. By implementing data automation, you can improve customer service and streamline operations. This approach alleviates employees from monotonous, repetitive tasks, enabling them to concentrate on addressing challenges and generating value. It accelerates data initiatives by empowering both non-IT personnel and data specialists to organize, classify, and master data effectively. Drive your digital transformation efforts forward by automating a substantial portion of data management with the assistance of human-guided machine learning. Boost the speed of business results with precise and comprehensive data that is automatically curated for data visualization and analytical insights. Furthermore, the solution integrates seamlessly with your organization’s core systems and existing applications, automating data management, communication, and response processes. Once deployed, Data Automation by Io-Tahoe efficiently handles repetitive, high-volume data tasks, freeing up resources for more strategic endeavors. This capability not only enhances productivity but also fosters innovation within the company.

You rely on clean, accurate JCL to keep critical workloads running on IBM z/OS. Rocket® PRO/JCL makes that easier by delivering intelligent JCL management that prevents errors before they reach production. With AI Code Explain for JCL, automated validation, and built-in enforcement of site standards, the solution helps teams reduce failed runs and improve operational reliability. Rocket PRO/JCL supports modern DevOps practices and integrates smoothly with CI/CD pipelines, allowing mainframe teams to work faster and with greater confidence. It streamlines development, testing, and promotion activities while improving the consistency and performance of production JCL. Keep your mainframe environment efficient, resilient, and cost-effective. Simplify JCL management and strengthen your workflows with Rocket PRO/JCL.

Broaden your business operations by utilizing cloud technology. Seamlessly enhance SAP solutions quickly and efficiently without causing disruptions to critical business functions, all while building on your current investments and expertise. Swiftly create dependable and scalable cloud-native applications. Utilize your established ABAP knowledge to develop new extensions or update existing custom applications. Foster innovation for increased business agility by employing cloud-native, low-code, and dynamic event-driven applications. Speed up results through the optimization of intelligent business processes. Explore, configure, enhance, and refine business processes by linking experiential data with operational workflows. Acquire valuable and actionable insights to predict business outcomes and identify fresh revenue and growth possibilities. Leverage the capabilities of predictive analytics and machine learning to improve decision-making. Integrate real-time intelligence within your business applications. Furthermore, enhance and tailor the user experience for your customers, partners, and employees, ensuring their needs and preferences are met effectively. This holistic approach not only drives efficiency but also fosters a culture of continuous improvement and innovation.

In the modern digital landscape, workers anticipate that human resources will provide instantaneous, on-demand services, yet achieving this is often quite challenging. Cherwell HR Service Management empowers organizations to enhance and automate HR service delivery, facilitating swift and effective case management along with a streamlined onboarding process, complemented by a self-service portal that fosters improved and more efficient employee service experiences. By automating internal onboarding tasks and seamlessly integrating with other departmental workflows, organizations can ensure that the transition for new hires is smooth and effective. Additionally, boosting HR staff productivity can be achieved by addressing the majority of direct employee inquiries through the HR self-service portal. This portal not only allows employees to easily access vital information regarding their employment, benefits, and company culture, but also encourages a more engaged and informed workforce. Ultimately, leveraging such technology can significantly enhance the overall employee experience within the organization.

The Security Insights Platform is designed to create a reliable environment for both customers and employees by effectively identifying and mitigating risks associated with potential threats. It possesses the capability to swiftly evaluate and analyze the security status of your Mainframe. Furthermore, for any identified vulnerabilities, it assists in formulating remediation strategies—this can be done continuously or on-demand. Security Insights establishes a robust foundation that allows your Mainframe to seamlessly connect with your network and hybrid cloud infrastructures throughout the enterprise. This platform empowers you to securely facilitate essential support during your digital transformation journey. Additionally, the outputs from CA Security Insights can be integrated with other internal tools, such as SOCs and SIEMs, ensuring a unified, organization-wide perspective on your security posture. By collecting, aggregating, and analyzing security data, you can effectively address mainframe security risks. This approach also reduces the need for manual, labor-intensive, and time-consuming data collection processes, allowing for automation of the more demanding tasks. Ultimately, this leads to enhanced efficiency and a more secure operational environment.