Dialpad Connect
Dialpad Connect is a comprehensive AI-driven communication platform that unites voice, video, and messaging channels to improve both internal teamwork and customer engagement. The platform provides smart features such as live call transcription, voicemail transcription, AI-powered call recaps, and recommended next steps, allowing users to be fully present in conversations without missing key details. It offers deep integration with leading business applications including Salesforce, Microsoft Teams, Zendesk, and Google Workspace, creating a seamless experience across tools. Built on a resilient dual-cloud architecture, Dialpad ensures enterprise-level performance with 24/7 support, disaster recovery, and a 100% uptime service level agreement. Privacy and security are foundational, with certifications like GDPR, HIPAA, ISO, and SOC 2 safeguarding user data. Dialpad Connect supports a broad range of business sizes, from small teams to large enterprises, enabling better communication and faster decision-making. Its AI capabilities also include live coaching for agents during calls and detailed analytics to improve customer satisfaction. This platform empowers businesses to transform every conversation into a valuable opportunity.
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Riverside
Riverside is the leading AI-powered platform for creating studio-quality video and audio content—combining recording, live streaming, and editing into one seamless workflow. Its local recording engine ensures each participant’s feed is captured in 4K resolution and uncompressed WAV audio, guaranteeing professional quality regardless of internet stability. Creators can edit recordings like a document using text-based editing, instantly removing filler words or silences, while multi-track editing offers fine-grained control over layout and sound balance. Riverside’s suite of AI tools—including Magic Audio for automatic sound enhancement, AI Voice for natural text-to-speech, and Magic Clips for social media snippets—cuts post-production time dramatically. Users can also generate AI Show Notes with ready-to-publish titles, descriptions, and keywords for SEO optimization. The platform supports HD livestreaming and webinars, enabling creators to host, record, and repurpose events effortlessly. Collaboration tools and brand customization make Riverside a perfect choice for content teams, educators, and enterprise creators. By merging AI efficiency with creative control, Riverside empowers anyone to produce broadcast-level content from anywhere.
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Ark Interview Management
The Ark evidence management system streamlines the entire process of receiving, tracking, and securing evidence throughout its entire lifecycle. As a web-based platform, it eliminates the need for an application and provides user-friendly functionalities, including customizable templates that facilitate efficient metadata collection and seamless uploads of external files, making it well-suited for managing diverse types of evidence. Ark is compatible with leading Digital Evidence Management Suites (DEMS) and can work seamlessly with Davidhorn’s backend or other preferred systems. It can be deployed in both cloud and on-premises settings, supporting environments like Microsoft, Linux, or Kubernetes. Prioritizing security, Ark adheres to regulations such as MoPi, PACE, and GDPR, and incorporates features like digital fingerprinting and comprehensive audit trails. Additionally, Ark equips users with advanced tools designed to enhance efficiency, including speech-to-text AI that can generate draft transcripts in over 25 languages, while also enabling the option to livestream interviews, ultimately leading to reduced travel expenses. This innovative system not only improves evidence management but also helps organizations maintain high standards of accountability and transparency.
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Axon Investigate
Using inadequate playback software can distort video evidence and hinder investigations. Axon Investigate stands out as it offers the ability to review a wider range of third-party proprietary video formats than any competing solution, while also granting instant access to vital original metadata such as timestamps and image numbers. With over 80% of investigations relying on video evidence, Axon Investigate significantly enhances the video investigation process, enabling officers to save up to 10 hours weekly through streamlined, efficient workflows. It allows users to manage and organize numerous video sources within a single project, track activities, tag important events, extract available footage, and produce court-ready deliverables in high-quality, lossless formats. Developed by a dedicated team of certified forensic video analysts, Axon Investigate ensures that investigators have access to authentic video evidence and can distribute accurate copies that are ready for legal proceedings. This comprehensive approach not only elevates the quality of investigations but also fosters greater confidence in the integrity of the evidence presented.
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