SMART Software
Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.
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Dynamics 365 Field Service
Customer issues can be resolved quickly and efficiently. Dynamics 365 Field Service offers transparency and clarity at every stage of the customer's request for assistance. Customers are notified that their request has been received. They can also be provided with details about the technician who will be dispatched, when he or she will arrive, follow-up details, as well as confirmation of when the problem has been resolved. You can ensure consistent and reliable operations by anticipating, detecting, solving, and notifying customers when there is a problem. Service managers and technicians should have the tools and information they need to solve problems quickly and effectively. This will build customer trust and loyalty. By sending technicians where and when they are needed most, you can deliver exceptional customer experiences and optimize your resources.
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ServiceWarrior
ServiceWarrior is a trusted workforce optimization tool that helps field service businesses increase their field technicians' productivity and office staff productivity. ServiceWarrior allows field service technicians to quickly access work orders, process payments, collect signatures, and use interactive office communication. Managers and staff can monitor technician progress and location, dispatch work orders, log reports to ensure compliance with DOT regulations, and eliminate unnecessary paperwork. ServiceWarrior can be used on any Android device.
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Sweven
SWEVEN allows businesses to seamlessly connect and collaborate with your team, anywhere and at any time. This multi-platform and cloud-based SaaS solution gives you the power to receive, manage, assign, track, and bill for work (or product) orders of any trade. With SWEVEN in your workflow, you can bring together clients, vendors, field staff, technicians, project managers, customer service, and call centers in one shared, collaborative virtual environment to boost communication, efficiency, and control.
- Full control over your field staff and vendors
- Track all service orders and assign priorities.
- Access the right metrics in real-time to improve your operations.
- No more calls or endless emails. Submit tasks directly through the portal.
- Preventive Maintenance
- Work order management.
- Mobile app for vendors and field staff.
- Geolocation integrated.
Say goodbye to spreadsheets, hello Sweven!
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