Avaya Contact Tracing Reviews

Avaya Contact Tracing Description

Automated and virtual agents can be used to speed up COVID-19 contacts tracing. Contact tracing requires a lot of information gathering and analysis. This is required to meet the standards set by government agencies and global health. Automation and AI virtual agents can be used to automate the process and increase accuracy. Contact Tracing can be done from Avaya using the software you already have or as an additional solution. Avaya automates, simplifies, and enhances contact tracing across multiple digital channels, helping you maximize care and operational performance. With easy fallback to live agents when necessary, AI virtual agents can be used for patient contact. Cloud-based proactive notifications can be used to automatically reach individuals or groups using optional response tracking, text interaction and auto-forms to capture crucial information.