AutomatedService Description
AutomatedService's back office software equips your service organization with cutting-edge digital technology, enhancing both efficiency and profitability. Our solution effectively organizes and simplifies the often chaotic workflows associated with managing a service enterprise. You can effortlessly record customer information, allocate the appropriate technicians to specific tasks, and significantly minimize the amount of paper used. By utilizing AutomatedService field service management software from Ascent Business Systems, you can elevate customer service and increase your service revenue. This software provides your team with essential information needed to effectively cater to your most important asset—your customers! Additionally, managing new business opportunities is streamlined through our integrated sales lead entry and sales management functionalities. When an opportunity transitions into a sale, all client information is retained seamlessly throughout the entire transaction lifecycle, ensuring a smooth experience for both your team and your clients. Furthermore, this comprehensive approach not only optimizes daily operations but also positions your business for sustainable growth in a competitive market.
AutomatedService Alternatives
Kickserv
Kickserv is a highly-rated field service management tool designed for service businesses. Service-based businesses can use Kickserv for as low as $47 per month to manage leads, estimates, team schedules and jobs, as well as invoices and payments.
Kickserv allows users to automate email to all their leads, send promo emails to customers, full integration with QuickBooks, maps for dispatching technicians and more.
Our mobile field software services include:
-Manage your workforce: Create schedules, assign jobs, and keep track of employee locations.
-Automate updates: Team status updates can be automatically sent to the office through the mobile app.
-Scheduling: Create schedules, track employee time worked and view notes or site requests.
-Find opportunity: See your jobs and potential for future jobs from the field.
-Stay Connected: Attach notes, documents and images to a job for further clarification and better customer service.
-Find your technicians: Utilize GPS check-ins to find your employees on a map and keep track of job duration and employee locations at all times.
Kickserv has been trusted by 1000s of service business professionals for over 15 years.
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Resco Field Service+
Resco Field Service+ empowers field service teams by transforming traditional service processes into streamlined digital workflows. Built to enhance operations in industries like utilities, telecommunications, manufacturing, and energy, Field Service+ combines offline functionality with advanced scheduling, routing, and data capture tools to keep teams productive in any environment.
With seamless integration into Dynamics 365 and Salesforce, Resco Field Service+ enables real-time data access and updates from the field, reducing manual entry and eliminating paper-based records. Field technicians can use their mobile devices to capture photos, scan barcodes, complete checklists, and access service history—even offline, which is critical for remote or high-traffic areas.
Features include drag-and-drop customization, allowing teams to create workflows, forms, and reports without coding. Its GPS and routing capabilities help technicians optimize their routes, and with real-time insights, supervisors can monitor job status and resource allocation on the go.
Resco Field Service+ makes managing field operations efficient and reliable, helping organizations improve response times, reduce errors, and enhance customer satisfaction.
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ServiceFolder
ServiceFolder provides businesses with a comprehensive array of field service management software tailored to specific industries, which streamlines operations, minimizes paperwork, and keeps clients informed. Both field service technicians and office personnel can leverage our platform to oversee their workforce, resources, and scheduling from any desktop or mobile device. Our real-time job assignment feature and automated workflows simplify processes, allowing your team to focus on what truly matters—being on-site. Experience increased productivity and profitability while significantly cutting down on unnecessary phone calls, Excel spreadsheets, and WhatsApp communications. Additionally, generate detailed reports in mere seconds, putting essential tools at your disposal. The ServiceFolder field service management solution is specifically crafted to meet the needs of small businesses, catering to both administrative staff and field technicians alike, ensuring seamless communication and efficiency in daily operations.
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BigChange
Built to help every customer’s business grow stronger, the BigChange Job Management Platform brings together customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform your business can run on.
Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by almost 1,700 field-based organisations around the world. BigChange employs 200 people and is recognised as an outstanding employer with a 2 Star Accreditation from Best Companies. The BigChange complete Job Management Platform is helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.
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Integrations
No Integrations at this time
Company Details
Company:
Ascent Business Systems
Year Founded:
1988
Headquarters:
United States
Website:
www.ascent-sys.com
Media
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Product Details
Platforms
Windows
Customer Support
Business Hours
Online Support
AutomatedService Features and Options
Field Service Management Software
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
AutomatedService User Reviews
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