Augmentir Integrations

Salesforce provides tailored CRM solutions with Starter Suite and Pro Suite, designed to support small businesses at every stage of growth. Starter Suite delivers a simple yet powerful way to unify marketing, sales, customer service, and commerce through an intuitive platform that includes AI-powered features and a 30-day free trial. Pro Suite expands on these capabilities with advanced automation, customizable workflows, enhanced pipeline visibility, real-time chat, and integration with a broad ecosystem of apps on AppExchange. Whether you need a streamlined CRM or a more robust tool to handle complex business processes, Salesforce offers scalable options that grow with you. Both suites come with marketing campaign tools, service automation, and ecommerce capabilities, helping you find leads, close deals, and delight customers efficiently.

SAP ERP, an integrated software solution by SAP, allows businesses to oversee and streamline their essential processes through a cohesive platform. This comprehensive system encompasses various functions, including finance, supply chain management, human resources, procurement, manufacturing, and customer relationship management. By promoting seamless information flow across different departments, SAP ERP ensures that data remains consistent and current throughout the organization. Organizations can choose to implement specific modules tailored to their needs, such as Financial Accounting (FI), Sales and Distribution (SD), or Materials Management (MM), among others. Its modular nature enables businesses to adopt only the functionalities they require. Additionally, the system offers a high degree of customization, empowering enterprises to adapt it to their particular industry demands and operational objectives. Consequently, SAP ERP has gained significant traction among companies of varying sizes and sectors, solidifying its position as a vital tool for modern business management.

Agentforce Field Service is a comprehensive, agent-first platform built to modernize field operations and workforce management. It enables companies to orchestrate everything from break-fix repairs to inspections and proactive maintenance with intelligence and speed. By unifying customer records, asset data, and service history, teams gain full visibility into every job and interaction. AI-driven scheduling automates appointment coordination, dynamically adjusting to disruptions while keeping customers informed. The mobile experience is designed for real-world conditions, offering offline functionality, rapid data sync, and customizable workflows for technicians. Dispatchers can efficiently assign work based on skills, availability, and geography using advanced optimization tools. Predictive asset management capabilities help organizations anticipate failures and schedule service before downtime occurs. Operations dashboards powered by analytics provide real-time KPIs and conversational insights for smarter decision-making. Visual Remote Assistant reduces unnecessary truck rolls by connecting customers to experts through live video guidance. Together, these capabilities empower businesses to increase efficiency, reduce operational costs, and deliver seamless, proactive service experiences at scale.