Athena Reviews

Resco Field Service+ empowers field service teams by transforming traditional service processes into streamlined digital workflows. Built to enhance operations in industries like utilities, telecommunications, manufacturing, and energy, Field Service+ combines offline functionality with advanced scheduling, routing, and data capture tools to keep teams productive in any environment. With seamless integration into Dynamics 365 and Salesforce, Resco Field Service+ enables real-time data access and updates from the field, reducing manual entry and eliminating paper-based records. Field technicians can use their mobile devices to capture photos, scan barcodes, complete checklists, and access service history—even offline, which is critical for remote or high-traffic areas. Features include drag-and-drop customization, allowing teams to create workflows, forms, and reports without coding. Its GPS and routing capabilities help technicians optimize their routes, and with real-time insights, supervisors can monitor job status and resource allocation on the go. Resco Field Service+ makes managing field operations efficient and reliable, helping organizations improve response times, reduce errors, and enhance customer satisfaction.

ERA Environmental Software Solutions provides a cloud-based EHS management platform designed to streamline compliance, sustainability, and chemical management for manufacturers. ERA’s software helps organizations manage complex regulatory requirements across air, water, waste, and refrigerant emissions. The platform supports comprehensive reporting for programs like TRI, NPRI, Title V, and NEI. Its SDS Authoring solution enables rapid generation of safety data sheets in more than 40 languages, with built-in support for GHS, OSHA, WHMIS, and REACH compliance. Health and safety tools include incident tracking, training management, and audit-ready documentation. ERA’s sustainability module tracks Scope 1, 2, and 3 emissions, providing the data infrastructure needed for ESG reporting and long-term sustainability planning. ERA's software is also SOC 2 Type II certified, ensuring enterprise-grade security, data integrity, and over 99.6% platform uptime. Its proprietary automation framework and database of over 216,000 curated chemical records powering automated hazard classification and chemical inventory control allows clients to reduce manual data entry, improve reporting speed, and guarantee compliance accuracy. With modular architecture and industry-specific configurations, ERA serves various industrial sectors, including automotive, aerospace, chemicals, oil and gas, coatings, and furniture manufacturing. ERA boasts Fortune 100 and Fortune 500 clients while also offering a fair pricing strategy and modular design that have allowed the company to become the market leader for small and medium businesses.