QEval
QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.
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MentorCity
MentorCity is an intuitive online mentoring program that helps to build the future of individuals and organizations through the power and connections of relationships. MentorCity is a unique online mentoring software that can be used by schools, companies, and associations to help with member engagement, succession planning, diversity and inclusion strategies, and leadership development. MentorCity is a powerful personal development tool that helps organizations save time by reducing matching responsibilities. This allows program administrators to concentrate their efforts on creating a mentoring culture that produces exceptional results.
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Sportplan
Experience high-quality videos paired with easy-to-follow animations that showcase the most popular Netball drills. You can explore trending drills by category or utilize the search function to efficiently locate specific content. With access to over 15,000 drill videos and animations, you can draw inspiration from ready-made session plans crafted by professional coaches or design your own sessions, while also receiving valuable insights from the coaching community to enhance your confidence. Whether you coach independently or as part of a team, Sportplan offers benefits for every coach. Sign up for free to access new ideas that can elevate your coaching abilities. Share your plans, videos, and files, making them available to all coaches through your club's SportsHub, which helps to maintain connection and foster a collection of best practices for your club. Additionally, you can create a private network of resources that facilitates the sharing of effective teaching strategies throughout your school. By encouraging stronger educators to support those who may need more guidance, you can enhance the overall quality of teaching with shared lesson plans and expert advice. This collaborative approach not only boosts individual coaching skills but also strengthens the coaching community as a whole.
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Goalie Coaches
The Vault, created by Goalie Coaches, is an innovative app tailored for hockey goalies that provides a vast array of drills tailored to specific positions, scenario-driven practices, and educational materials designed for goalies, their coaches, parents, and hockey organizations. This comprehensive platform features video tutorials, informative articles, a Q&A section, and both pre-designed and customizable practice plans, all of which coaches can conveniently save for future use, thus simplifying their preparation for training sessions. Catering to all levels of hockey, including those who play at the NHL level, the app is regularly updated with new drills on a weekly basis. Its extensive content library is engineered to address every potential on-ice scenario that goalies might encounter, while also offering coaches detailed guidance on what actions to take and when, effectively alleviating any uncertainty in the planning of goalie practices. In addition, the app fosters a community of users who can share insights and improve their skills collectively, reinforcing the development of goalies at every stage of their sport.
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