Artiphoria User Reviews

Write a Review
  • Name: Ruslans P.
    Job Title: Self employed
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Subscription cancellation glitch

    Date: Apr 11 2023

    Summary: Ok as content creation, not ok in terms of human resource. I will demand a refund. I hope they can get better and actually have some one who read emails and is supportive rather then just answer like autopilot.

    Positive: It was ok on the trial, I tested it for a couple of days, but I did not get the desired result. It couldn't do exactly what I wanted, but with some simple tasks it was fine, or if you don't need to be specific and can just let the AI ​​get creative, you'll probably be fine.

    Negative: Unsubscribe glitch! Before the end of the trial period, I tried to cancel the subscription, and it gave me an error message. I wrote to support to cancel my subscription, but in the meantime I was already charged for a full month. I asked them for help, but instead I got a plain response like - you can cancel it yourself....

    They didn't read the mail properly so I had to explain my problem again. No answer. And a month later I get another charge.

    This is unacceptable.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Designer
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Scammers, do not subscribe.

    Date: Apr 06 2023

    Summary: They keep charging your card and you can't cancel your subscription. The process to cancel is so mediocre you can see something is wrong. I hope they go bankrupt for life.

    Positive: You can play around with AI and choose different designs and stuff, but other than that this company is a scam.

    Negative: They do not have a refund policy nor cancellation. They are scammers, I had to swipe my card because of them.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Scam, stay away

    Date: Mar 27 2023

    Summary: Scammers and thieves. Will be reported for shady business practices. Do not give them credit card details. Stay away!

    Positive: Nothing worth mentioning. The AI is probably good for making "art" where random results do not matter, but useless for getting done anything practical.

    Negative: Weak software compared to cheaper and free alternatives. Useless for basic business needs.

    Shady scam-like payment methods. Will not cancel a subscription. They charge unauthorised credit card payments after cancelled subscription.

    Nonexistent customer support that does not support customers.

    Read More...
  • Name: Ernesto D.
    Job Title: CEO
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    SCAM ARTISTS

    Date: Mar 21 2023

    Summary: Crappy app.

    Positive: Nothing at all. This site is a scam, DO NOT GIVE OUT YOUR CREDIT CARD!!! FRAUDULENT SITE. FRAUDULENT APP

    Negative: Won't cancel subscription even if you've cancelled it already

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Scam

    Date: Mar 17 2023

    Summary: Do not try it. Do not give them your credit card or they will keep charging. When you cancel it will ask at least twice to be sure but still it doesn’t cancel.

    Positive: I paid for the trial and canceled two days into the 7 days to avoid the subscription. They continue to charge me $50 for two more months with no notice or receipt. Then refused to refund saying I did not cancel properly and it’s their policy not to refund and I signed the terms of agreement. I canceled two more times and it doesn’t give any confirmation. I’m not even sure if my account is canceled now. This is a huge scam, I should have read the reviews. The ai art is really janky.

    Negative: All of it. Bad customer service and shady ethics from them.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Scammers

    Date: Mar 13 2023

    Summary: Total scam. Impossible to cancel the subscription - even in the trial period.

    Positive: N/A.

    Negative: Total scam. Impossible to cancel the subscription - even in the trial period.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Software Developer
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Avoid this company if possible - it seems set up to con people out of their money.

    Edited: Mar 11 2023

    Summary: I found the software not to my liking, but the worst part is that once the trial is over they charge the full subscription and refuse to refund.

    Avoid this company if possible - it seems set up to con people out of their money.

    Positive: Nothing I like about this product and really want to let other peoples about my bad experience and also the bad customer service.

    Negative: This company's customer service and payment terms are incredibly poor, making it easy to sign up but extremely difficult to cancel an account. This is likely done to ensure they can charge your credit card afterwards. Personally, I found the software not to my liking, but the worst part is that once the trial is over they charge the full subscription and refuse to refund.

    Read More...
  • Name: J M.
    Job Title: Content creator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Will not refund trial period

    Date: Mar 06 2023

    Summary: Terrible. Stay away from this company.
    These sort of companies shouldn’t exist in 2023 - as others have mentioned, it seems set up to rip people off.

    Positive: Personally found the software not what I was looking for, but the worst part is that once the trial is over they charge the full subscription and will not refund. The site is created as to make it very difficult to get in touch with a customer service person and get any help. Just a way to con people out of money. I guess my next step is to contact the credit card company and report the payment.

    Negative: Poor customer service and dodgy payment terms. Easy to sign up for, but very hard to cancel account. All done to ensure they can then charge your credit card afterwards.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Graphics
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    They will not refund you, ridiculous

    Date: Feb 17 2023

    Summary: I strongly advise people to stay away from this company website and use alternatives. Also, clearly know your intention because they do not want to refund anyone it seems even when requested before the period ends.

    Positive: Software is cool but thats about it. Don't see much else about it that I think is worth it that outweighs the cons.

    Negative: They do not refund the trial period that clearly states they will if you cancel before the end of it. I am fighting with the customer care department to get my money back and they do not seem to care and as the other review states, are trying everything to excuse themselves from the conversation and keep the money. It is like they crafted the site to never refund anyone.

    Read More...
  • Name: Sri C.
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Still charging after cancellation

    Date: Feb 13 2023

    Summary: Yes that’s true I’m trying to get my refund they are dragging the issue saying it’s not policy to refund subscription. Unfortunately I have cancelled the subscription and it still charging me now they keep trying to charge my account its a scam stay away from Artssy.

    Positive: None.
    Yes that’s true I’m trying to get my refund they are dragging the issue saying it’s not policy to refund subscription. Unfortunately I have cancelled the subscription and it still charging me now they keep trying to charge my account its a scam stay away from Artssy.

    Negative: Customer service push you away when trying to explain the wrong charges.

    Read More...