Amazon Fresh Description

Grocery shopping with Fresh is a delightful experience, as we provide an all-in-one destination for fantastic deals on beloved national brands, innovative flavors, organic selections, ready-to-eat meals, local treasures, and top Amazon offerings. The more you shop, the quicker it becomes to build your cart, utilizing previous purchases for effortless reordering of your commonly used items. Enhancing your shopping experience even further, you can conveniently ask Alexa to assist you by saying, "Alexa, add bread to my list." Our skilled Amazon shoppers are dedicated to selecting only those products that meet our stringent standards for quality and freshness, ensuring you receive the same caliber of items you would choose yourself. Should you need to make any adjustments after placing your order, you have the flexibility to add or cancel items without incurring extra charges, all the way up until your shopper begins processing your order. Additionally, you can modify your optional tip within a 24-hour window following the delivery of your order. In the rare event that you encounter any issues with your delivered items, our customer service team is available around the clock to assist you in addressing any concerns or queries you may have. Shopping with Fresh not only saves you time but also guarantees satisfaction with every purchase.

Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Amazon
Year Founded:
1996
Headquarters:
United States
Website:
www.amazon.com/alm/storefront

Media

Amazon Fresh Screenshot 1
Recommended Products
Our Free Plans just got better! | Auth0 Icon
Our Free Plans just got better! | Auth0

With up to 25k MAUs and unlimited Okta connections, our Free Plan lets you focus on what you do best—building great apps.

You asked, we delivered! Auth0 is excited to expand our Free and Paid plans to include more options so you can focus on building, deploying, and scaling applications without having to worry about your security. Auth0 now, thank yourself later.
Try free now

Product Details

Platforms
Web-Based
Types of Training
Training Docs
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Amazon Fresh Features and Options

Amazon Fresh User Reviews

Write a Review
  • Name: Karen L.
    Job Title: Customer
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Deceitful advertising

    Date: Feb 11 2023

    Summary: I've been an Amazon Prime customer for over 2 decades and always shop at Amazon Fresh as well as Whole Foods. This week I am extremely ticked off with a sale item not being available. Amazon is running a sale for lobster tail for $3.99 and I went in on Wednesday (first day of sale in the evening) and it was sold out. My friend went in on Friday around 3pm and still no lobster available and was told to return on Saturday for it. Today being Saturday, I went in with my husband at 11am and still no lobster available. I called Amazon Fresh customer services and I was told to return in 2 weeks to get it at regular price. I found it so wrong to advertise something when you can't even fulfill it on the first day of sale. THIS IS A DECEITFUL BUSINESS PRACTICE! Shop elsewhere and stay happy.

    Positive: Nothing to list. Over a very poor experience and will never shop again at this store. Customer service is worst as the person speak terrible American English.

    Negative: - sale item not available on first day of sale
    - poor customer services

    Read More...
  • Name: Geo P.
    Job Title: Unemployed
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazon NOT-Fresh

    Date: Jun 16 2022

    Summary: Terrible overall experience. Waste of time, money, energy, etc. Customer support never helps, they just copy paste the same script.

    Positive: There are no benefits to using Amazon Fresh... Unless you enjoy being sick with food poisoning... -_-

    Negative: Amazon Fresh stopped delivering groceries with ice packs or frozen bottles or cooler bags. All frozen foods are bagged in regular brown paper bags with no insulation, treated the same as room temperature items. The delivery drivers do not have coolers in their cars, so it is not temperature controlled. It can take many hours until it finally arrives. Everytime i open the bags, i notice that all the frozen stuff is melted, thawed, spoiled. If i try to freeze it immediately, it doesn't help, the food is already bad. Sometimes i try it anyway and i get very sick from all of the food. Its not like one specific item that has an issue, it's ALL the cold food items that are not properly handled and end up causing food poisoning. So i have to throw away a bunch of food which is such a shame to waste. And then get no refund from Amazon support because they're all a bunch of robots... someone really needs to stop Amazon because they are getting a lot of people sick and not taking any responsibility for it.

    Read More...
  • Previous
  • You're on page 1
  • Next