QueryPal
Revolutionize Your Support Team with Seamless Automation
Are repetitive tasks holding back your support team? QueryPal enables support teams to provide outstanding service by automating ticket responses, allowing more time for complex issues that need human attention. With AI-powered workflows, you can cut down on response times, boost efficiency, and deliver accurate, reliable support. From managing routine inquiries to handling large volumes of requests, your team can stay focused on what truly matters—keeping your customers satisfied.
Faster Solutions: Speed up issue resolution by automating replies to common tickets and questions.
Consistency & Precision: Ensure every interaction is consistently detailed, minimizing errors.
Boosted Productivity: Let your team concentrate on complex or urgent matters by automating routine tasks.
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Fastly
Today's top edge cloud platform empowers developers, connects with customers, and grows your business. Our edge cloud platform is designed to enhance your existing technology and teams. Our edge cloud platform moves data and applications closer towards your users -- at a network's edge -- to improve the performance of your websites and apps. Fastly's highly-programmable CDN allows you to personalize delivery right at the edge. Your users will be delighted to have the content they need at their fingertips. Our powerful POPs are powered by solid-state drives (SSDs), and are located in well-connected locations around world. They allow us to keep more content in cache for longer periods of time, resulting in fewer trips back to the source. Instant Purge and batch purging using surrogate keys allow you to cache and invalidate dynamic content in a matter of minutes. You can always serve up current headlines, inventory, and weather forecasts.
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AppTrana
AppTrana, a fully managed Web app firewall, includes Web application scanning to identify application-layer vulnerabilities, instant and managed Risk-based Protection with its WAF and Managed DDOS, and Bot Mitigation service. Web site acceleration can also be provided with a bundled CDN, or can integrate with an existing CDN. All this is backed by a 24x7 managed security expert service that provides policy updates and custom rules with zero false positive guarantee. Only vendor to be named Customers’ Choice for WAAP in all the 7 segments of the Gartner VoC 2022 Report.
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Amazon DynamoDB
Amazon DynamoDB is a versatile key-value and document database that provides exceptional single-digit millisecond performance, regardless of scale. As a fully managed service, it offers multi-region, multimaster durability along with integrated security features, backup and restore capabilities, and in-memory caching designed for internet-scale applications. With the ability to handle over 10 trillion requests daily and support peak loads exceeding 20 million requests per second, it serves a wide range of businesses. Prominent companies like Lyft, Airbnb, and Redfin, alongside major enterprises such as Samsung, Toyota, and Capital One, rely on DynamoDB for their critical operations, leveraging its scalability and performance. This allows organizations to concentrate on fostering innovation without the burden of operational management. You can create an immersive gaming platform that manages player data, session histories, and leaderboards for millions of users simultaneously. Additionally, it facilitates the implementation of design patterns for various applications like shopping carts, workflow engines, inventory management, and customer profiles. DynamoDB is well-equipped to handle high-traffic, large-scale events seamlessly, making it an ideal choice for modern applications.
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