Alvaria Cloud Reviews

Alvaria Cloud Description

Alvaria Cloud, the only enterprise cloud contact centre solution, allows you to adopt best of breed Customer Experience (CX), Workforce Engagement Management(WEM) applications modularly. You can start with one or two applications and then add additional applications as your requirements change. Alvaria Cloud Platform gives you the benefit of knowing that all provisioning and security tasks, as well as user management, are already in place. Unique in that enterprise organizations can choose their cloud service provider and deploy in a multi- or single-tenant environment. A rich set of APIs is available to support third-party integrations and business system systems, including dashboard widgets as well as leading CRM systems. It scales to meet the needs large organizations and delivers best-of-breed CX/WEM capabilities to help companies build customer loyalty over time.