Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Docket
Docket is the leading agentic AI platform that improves pipeline generation and seller efficiency for marketing & sales teams. Docket unifies your organization’s GTM data into the Sales Knowledge Lake™ and activates it with powerful, pre-built AI agents.
Docket’s Marketing Agent engages website visitors through human-like conversations to convert them into qualified leads & customers, while its Sales Agent provides sellers with instant access to product knowledge and solution expertise.
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ChatPerk
ChatPerk serves as a dynamic platform designed to facilitate the creation of AI chat assistants tailored for websites and applications, aimed at boosting user interaction and providing effective support. It empowers users to swiftly develop customized AI assistants and seamlessly incorporate them into their sites in just a few minutes, handling customer queries, enhancing lead generation, and captivating audiences without necessitating any coding skills. Users can conveniently upload various file types, including PDFs and Word documents, or link their own websites, which allows ChatPerk to rapidly analyze the data and effectively train the AI assistant. The platform also provides extensive customization features, enabling users to personalize elements such as logos and color schemes, as well as adjust the conversation style to align with their brand identity. Additionally, ChatPerk facilitates the effortless integration of custom chat widgets into websites and supports connections with various applications and platforms like WhatsApp, WordPress, and Shopify, ensuring immediate, AI-driven support that harmonizes with the overall aesthetic and functionality of the site. With such robust features, ChatPerk stands out as an essential tool for businesses looking to enhance customer engagement through intelligent automation.
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Tiny Talk
Tiny Talk AI provides a user-friendly, no-code solution for businesses looking to develop personalized AI chatbots that enhance customer interaction and support. By leveraging existing documents, PDFs, and technical materials, users can easily train their chatbots to deliver immediate and informed responses. The platform includes embeddable widgets that enable effortless integration into websites, ensuring continuous customer service at any hour without the need for coding expertise. Its sophisticated semantic search technology guarantees accurate answers customized to specific user inquiries, while the ability to engage in conversations across different languages promotes multilingual communication. Designed to be both customizable and scalable, Tiny Talk AI supports multiple chatbots, each with its own knowledge base, allowing them to evolve with the business's requirements. Furthermore, the platform boasts additional features such as integration with messaging services like WhatsApp, a help desk system, and live chat options, making it a comprehensive tool for modern customer support. This versatility ensures that businesses can adapt their customer service strategies effectively as they grow and change over time.
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