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Robotic Process Automation (RPA) has emerged as a prominent term in the realm of digital technologies over recent years. Many industry leaders recognize the term, yet only a fraction have successfully integrated it into their operations. Research indicates that fewer than 15% of organizations that adopt RPA manage to effectively scale its use. So, what exactly is RPA? It is a type of software that interacts with user interfaces to mimic the actions of a human operator, eliminating the need for alterations in existing technological systems. This technology is designed to carry out previously manual, labor-intensive, rule-based, and repetitive tasks at a lower cost compared to other automation methods. Although the effectiveness of pure RPA has been debated, as many processes still necessitate some human oversight, there remains a significant number of straightforward and repetitive tasks that can be swiftly automated. Ultimately, RPA offers a promising avenue for organizations looking to enhance efficiency and reduce operational costs.
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