Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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JSCAPE MFT Server
Platform Independent Managed File Transfer Server. JSCAPE is the ideal solution for government agencies and businesses looking to centralize their processes and provide seamless, secure and reliable file transfers. All compliance regulations, including SOX, PCI DSS and HIPAA, are met. To meet business challenges, centralize and control file transfers. You can deploy in the cloud, on site or in a hybrid cloud environment. Triggers can be used to automate business processes without the need for custom scripts. JSCAPE's iOS and Android file transfer clients allow you to exchange files. Integrate with Amazon and Google for regulatory compliance. Mobile user authentication for iOS and Android devices is easy and powerful.
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AreYouSafe?
Effortlessly Initiate Employee Safety Assessments in Under a Minute During Emergencies!
The AreYouSafe? bot serves as your customized assistant for managing crises effectively! It is especially beneficial for safety administrators and human resources teams when facing urgent situations.
In the event of significant incidents such as a fire, natural calamity, or health crisis at your workplace, our bot facilitates communication with employees to confirm their well-being.
Once you activate the safety checks in response to an emergency, employees receive prompts to indicate whether they are safe or require assistance. This allows your designated safety team to quickly connect with individuals needing help within moments. Furthermore, all relevant parties can access a real-time dashboard that provides updates on the safety conditions of employees, ensuring everyone stays informed.
Designed to integrate seamlessly with platforms like Slack, Microsoft Teams, and Webex, our bot eliminates the need for additional software purchases or server maintenance, streamlining your crisis management efforts. Additionally, this user-friendly approach not only enhances safety communication but also fosters a culture of care within the organization.
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AlloyERP
To achieve successful implementation of Enterprise Resource Planning software, your organization must engage in extensive planning and coordination. The introduction of ERP software will undoubtedly transform the way your business operates and how employees perform their duties, making an effective change management strategy essential. Addressing issues such as costs and return on investment, along with determining who will lead the initiative, requires a unified commitment from all stakeholders to ensure the project’s success. Consider these crucial elements when rolling out a software solution. In the initial phases, it is crucial to assemble a skilled project team that includes key individuals from across the organization. This team should comprise senior leadership, IT specialists, and representatives from each department to establish clear objectives, devise a training program, create a detailed timeline, and allocate specific tasks for the project. Additionally, fostering open communication throughout the implementation process will further enhance collaboration and support among team members.
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