ATOM Description
Gone are the days of misplaced client files, allowing you to avoid wasting hours searching for disorganized folders. Client data is now systematically organized in a centralized location, which not only maximizes your team's efficiency but also enhances your company's profitability. You have the flexibility to tailor workflows according to your various business needs, whether it be for tax preparation, bookkeeping, IRS resolution, or financial planning. By opting for electronic storage, you’ll significantly cut down on paper and toner expenses, while also enabling swift access to client files for both your staff and clients with just a few clicks. This is more than just an ordinary Client Portal; ATOM goes beyond the basics of document exchange. Clients can also communicate through messages, schedule appointments, make payments, check the status of their tax returns, and much more—all conveniently from their mobile devices. With ATOM, you can securely keep documents and digital notes online, ensuring quick access from anywhere, anytime. This innovative approach not only streamlines operations but also fosters stronger client relationships by providing them with unparalleled accessibility and service.
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ATOM Features and Options
Tax Practice Management Software
ATOM User Reviews
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Atom: A Great Tax Service Date: Nov 29 2022
Summary: Atom is a great system for Tax Professionals, in particular it makes for a great responsive asset for receptionist and tax professionals for handling client information, files, secure transfer of documents and for the most part a nice internal messaging system for internal staff.
Positive: Atom provides a wealth of features to aid in the operation of a modern professional tax office. In particular, the instant messaging system is nice, the aesthetic of it is a bit dated but it works as it should. The system provides in a clear UI, information about the clients including any potential notes about the client set in the past, instructions for how to handle the return, prior year documents and returns and much more. The system is also useful for billing purposes in terms of keeping track of which clients need to pick up or pay for their returns and how they have paid.
Negative: At the time of usage, the software had some glitches that when trying to save contact information would wipe out the current information if inputted incorrectly in certain scenarios. The company I worked for did not have this integrated into their tax preparation software and used it mainly for front desk and customer relations. Besides this and some minor UI issues with integrating third party services there was little issues with the program. My only other complaint was the UI for direct messages seemed dated.
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