ALICE Integrations

WebRezPro is a cloud property management system [PMS] that is rich in features and specifically designed for the hospitality industry. WebRezPro is trusted by lodging operators since 2003. It serves a wide variety of hospitality segments including inns, hotels and lodges, camps, hostels, cabins, campgrounds, campsites, cabins, hostels, vacation rentals, and hostels. WebRezPro is more than a reservation system. It allows property managers to manage their front desk, housekeeping and reservations through one interface.

The comprehensive hospitality suite offers effortless guest interactions, equips staff with streamlined communication tools, and serves as a centralized management system that unifies all components. Transform your hospitality approach by integrating a single, cohesive platform—whether through a web interface or an app—that interlinks guest services, hotel applications, mobile check-in and key access, interactive television, internal staff communication, advanced AI-driven review management, intelligent task organization, and additional features into one robust AI-powered ecosystem. This singular ecosystem effectively coordinates the entire guest journey, starting from inquiries via chat or email pre-travel, to planning activities, welcoming guests during their stay, mobile check-in and key access, food and beverage requests, and much more. Moreover, with the help of the sophisticated AI engine, tasks can be automatically generated and assigned to the appropriate department based on guest interactions, ensuring efficiency at every step of the process. Ultimately, this solution not only enhances the guest experience but also streamlines operations for the staff, paving the way for a new standard in hospitality service.

INTELITY stands out as the leading provider of a comprehensive platform designed for guest engagement and staff management, catering to the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions enhance the connection between a mobile-centric guest experience and staff operations, all within a unified platform. To discover how to create a touchless guest experience, consider scheduling a demo with us today. In light of increasing cleanliness standards and the desire to minimize physical contact, INTELITY provides an entirely contactless check-in and mobile key service. This allows guests to forgo the front desk by utilizing Mobile Check-In, enabling them to proceed directly to their rooms and use their Mobile Key for access, thereby minimizing unnecessary face-to-face interactions. As a prominent figure in hospitality engagement technology, INTELITY is committed to delivering top-notch, innovative, and integrated Guest Services Platforms accessible across various mobile and in-room devices, ensuring a seamless experience for both guests and staff alike. With our commitment to enhancing the hospitality experience, we aim to set new standards in the industry.

Achieve total revenue optimization with Guestrev, a solution built to supercharge profit for every segment of your business, using rules-based automation with the right level of control revenue managers crave. Evaluate and understand your property’s mix of revenue and profit centers holistically and more strategically with up to nine categories of ancillary revenue, custom to your hotel. Guestrev offers open pricing recommendations by room type and market segment. Price each room type independently of overall demand based on a multitude of factors. Guestrev employs the most accurate valuation of your guest’s true revenue potential at the segment level. Understand your guest’s willingness to buy, distribution cost, and total profitability while on-property. Forecast accurately, price with certainty, and make quick, agile decisions. Synchronize your PMS data with Guestrev in real time so you can look at the most accurate picture of your data.

Revintel offers 55 out-of-the-box reports and Revintel’s BI solution, Compose, to create your own custom brand-matched interactive visualizations in a variety of formats using drag and drop functionality. These allow you to spend more time on strategy and analysis than on acquiring data. You can understand the booking pace and identify issues that are affecting performance while you still have time. Find trends and opportunities in property, market, brand, or portfolio-wide areas. Make faster, better-informed, revenue decisions. You can save time and maximize your profitability by having a uniform portfolio view at your fingertips. You can quickly drill down into details by creating personalized dashboards that give you a comprehensive overview of the most important aspects of your business. To guide your marketing efforts, compare YOY economic conditions and market conditions. Deeper more actionable insights enable faster, more informed revenue decisions.

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

Canary Digital Tipping enhances employee earnings without negatively impacting a hotel's financial performance. This versatile and customizable solution operates without an app, allowing guests to conveniently leave cashless tips while ensuring prompt payment for staff. Craft the perfect digital tipping processes tailored to your hotel's needs. With a straightforward platform, you can swiftly design the most effective digital tipping strategies for your establishment. Promote digital tipping at various points during the guest experience through text messages, emails, and strategically placed QR codes throughout the hotel, encouraging more frequent gratuities. Guests can provide digital tips by department or to specific individuals, and multiple staff members can receive tips simultaneously via a single mobile device. The automated features simplify the distribution of tips to employees. Additionally, Canary takes care of all the administrative aspects related to cashless digital tipping, including payroll integration and automation of tax forms, ensuring a seamless experience for both guests and hotel operators. This innovative approach not only incentivizes staff but also enhances the overall guest experience.

Cendyn's CMS is specifically designed for the hospitality industry. It manages content and scales with you growth. You can increase website engagement and urgency by utilizing robust personalization features, simple administrative functionality, and promotion of live rates to convert lookers to bookers.