1min.AI User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Software Developer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It's a scam

    Date: Nov 27 2024

    Summary: I regret paying 50$ for that scam.
    Credit system is a money trap: Simple operations consume credits rapidly, making it less cost-effective than advertised

    Technical reliability issues: Multi-model requests with internet access frequently crash, BUT they still deduct your credits regardless of failure

    Questionable business practices: They offer 10M credits for positive reviews (4-5 stars) on platforms like Trustpilot. This artificially inflates their ratings and misleads potential customers.

    Positive: Nothing. I regret paying $50 for that scam.
    Credit system is a money trap: Simple operations consume credits rapidly, making it less cost-effective than advertised

    Technical reliability issues: Multi-model requests with internet access frequently crash, BUT they still deduct your credits regardless of failure

    Questionable business practices: They offer 10M credits for positive reviews (4-5 stars) on platforms like Trustpilot. This artificially inflates their ratings and misleads potential customers.

    Negative: The platform runs on credits which can be purchased or obtained through various means. For instance, you get 15,000 credits every day just for logging in. That sounds like a lot, but using some of the more powerful AI models can run you 20,000 credits. It would be nice to see more transparency on the platform. You don't get to see what you're buying before having the credits deducted from your account.

    Read More...
    1min.AI Company Response
    Date: Nov 28 2024
    Hi A 1min.AI User, Thank you for your feedback. 1minAI is an all-in-one AI app for text, image, audio, and video, powered by various AI models. Therefore, the credit cost varies depending on the use case. We have a demo that explains this in more detail: https://youtu.be/piVsKIDHMCg We do not deduct credit for failed attempts. You can check more details about credit top up and usage on the Billing - Usage page here https://app.1min.ai/billing-usage We always listen to users and try to assist them in solving the problem together. You haven't revealed your name, and as we've recently checked, no support case is similar to what you've described above. The most important point to emphasize is the inaccuracy of your feedback. We offer a Freemium plan to allow users to experience the product before making a purchase. If other satisfied users do not find the product useful, they won't stay with us and give a fair review to encourage our business to develop at all. We're developing the product to better serve our customers, and your help is crucial to us. Thank you for your understanding. Have a great day!