Best Operations Management Software for BMC Helix Operations Management

Engaging omnichannel experiences that simplify how business service is delivered. BMC Helix Business Workflows, a modern case management system, is designed for all lines of business, including HR, facilities and other groups. It can be scaled, managed, and automated. BMC Helix Business Workflows for Lines of Business is an intelligent service management solution that empowers business leaders in order to automate, scale, and manage service delivery to achieve peak efficiency. BMC Helix Business Workflows changes the way businesses interact with, manage, innovate and scale services across the enterprise. It uses a single platform, empowering employees to create the workflows that they need to be independent and agile. This personalized employee experience drives engagement and productivity, redefining the relationship between IT and business, and helping to transform the business into a cognitive enterprise.

SaaS-Based Predictive IT Service Management for your Modern Enterprise. BMC Helix ITSM, industry-leading service management, uses cognitive automation technologies. This transforms best-practice ITSM principles that you've learned from Remedy and delivers them on your choice of cloud. Everything you need for industry-leading, predictive service management. Cognitive automation capabilities that transform agent experience. BMC Helix Multi-Cloud Service Management provides seamless, secure service across multiple cloud environments. Data driven insights are possible with powerful visualizations and reports. Modern, persona-based UX optimized for all devices. Container deployment can run in any type or public cloud. The new BMC Helix Integration Platform offers industry-leading iPaaS, which increases usability, adaptability and scalability. Cognitive automation transforms the agent experience.