Best Observability Tools for ServiceNow

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Auvik provides comprehensive network visibility through automated mapping, continuous monitoring, and practical insights. Experience a complete visualization of your infrastructure, encompassing device connections and performance indicators, allowing for swift detection of irregularities that may cause interruptions. Auvik’s platform facilitates proactive management and enhancement, guaranteeing that your network stays robust, secure, and efficient at all times.

Since 2004, NetBrain has transformed network operations with its no-code automation platform, helping teams systematically shift left by turning complex processes into streamlined workflows. By unifying AI and automation, NetBrain delivers actionable hybrid network-wide observability, automates troubleshooting, and enables safe change management to boost efficiency, reduce MTTR, and mitigate risk, enabling IT organizations to proactively drive innovation. Get network-wide and contextualized analysis across your multi-vendor, multi-cloud network Visualize and document the entire hybrid network using dynamic network maps and end-to-end paths Automate network discovery and ensure data accuracy for a single source of truth Auto-discover and decode your network's golden configurations, discover day 1 issues, and automate configuration drift prevention Automate pre- and post-validations for network changes with application performance context understanding Automate collaborative troubleshooting from human to machine

Sematext Cloud provides all-in-one observability solutions for modern software-based businesses. It provides key insights into both front-end and back-end performance. Sematext includes infrastructure, synthetic monitoring, transaction tracking, log management, and real user & synthetic monitoring. Sematext provides full-stack visibility for businesses by quickly and easily exposing key performance issues through a single Cloud solution or On-Premise.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

The Dynatrace software intelligence platform revolutionizes the way organizations operate by offering a unique combination of observability, automation, and intelligence all within a single framework. Say goodbye to cumbersome toolkits and embrace a unified platform that enhances automation across your dynamic multicloud environments while facilitating collaboration among various teams. This platform fosters synergy between business, development, and operations through a comprehensive array of tailored use cases centralized in one location. It enables you to effectively manage and integrate even the most intricate multicloud scenarios, boasting seamless compatibility with all leading cloud platforms and technologies. Gain an expansive understanding of your environment that encompasses metrics, logs, and traces, complemented by a detailed topological model that includes distributed tracing, code-level insights, entity relationships, and user experience data—all presented in context. By integrating Dynatrace’s open API into your current ecosystem, you can streamline automation across all aspects, from development and deployment to cloud operations and business workflows, ultimately leading to increased efficiency and innovation. This cohesive approach not only simplifies management but also drives measurable improvements in performance and responsiveness across the board.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Edge Delta is a new way to do observability. We are the only provider that processes your data as it's created and gives DevOps, platform engineers and SRE teams the freedom to route it anywhere. As a result, customers can make observability costs predictable, surface the most useful insights, and shape your data however they need. Our primary differentiator is our distributed architecture. We are the only observability provider that pushes data processing upstream to the infrastructure level, enabling users to process their logs and metrics as soon as they’re created at the source. Data processing includes: * Shaping, enriching, and filtering data * Creating log analytics * Distilling metrics libraries into the most useful data * Detecting anomalies and triggering alerts We combine our distributed approach with a column-oriented backend to help users store and analyze massive data volumes without impacting performance or cost. By using Edge Delta, customers can reduce observability costs without sacrificing visibility. Additionally, they can surface insights and trigger alerts before data leaves their environment.

LogicMonitor is the leading SaaS-based, fully-automated observability platform for enterprise IT and managed service providers. Cloud-first and hybrid ready. LogicMonitor helps enterprises and managed service providers gain IT insights through comprehensive visibility into networks, cloud, applications, servers, log data and more within one unified platform. Drive collaboration and efficiency across IT and DevOps teams, in a fully secure, intelligently automated platform. By providing end-to-end observability for enterprise businesses, LogicMonitor connects coders to consumers, customer experience to the cloud, infrastructure to applications and business insights into instant actions. Maximize uptime, optimize end-user experience, predict what comes next, and keep your business fearlessly moving forward.

Thundra helps application teams to develop, debug, test, and monitor modern microservices on the cloud. By offering everything from automated instrumentation to cloud app debugging and test optimization in a single platform, Thundra eliminates the need for multiple tools for pre-production & production environments. Thundra offers 2 products: Thundra Foresight, to help you monitor & troubleshoot your CI workflows & tests. The second product is Thundra APM, which is an application performance monitoring for serverless and containers.

Leverage the most extensively utilized observability platform, founded on the reliable Elastic Stack (commonly referred to as the ELK Stack), to integrate disparate data sources, providing cohesive visibility and actionable insights. To truly monitor and extract insights from your distributed systems, it is essential to consolidate all your observability data within a single framework. Eliminate data silos by merging application, infrastructure, and user information into a holistic solution that facilitates comprehensive observability and alerting. By integrating limitless telemetry data collection with search-driven problem-solving capabilities, you can achieve superior operational and business outcomes. Unify your data silos by assimilating all telemetry data, including metrics, logs, and traces, from any source into a platform that is open, extensible, and scalable. Enhance the speed of problem resolution through automatic anomaly detection that leverages machine learning and sophisticated data analytics, ensuring you stay ahead in today's fast-paced environment. This integrated approach not only streamlines processes but also empowers teams to make informed decisions swiftly.

InsightFinder Unified Intelligence Engine platform (UIE) provides human-centered AI solutions to identify root causes of incidents and prevent them from happening. InsightFinder uses patented self-tuning, unsupervised machine learning to continuously learn from logs, traces and triage threads of DevOps Engineers and SREs to identify root causes and predict future incidents. Companies of all sizes have adopted the platform and found that they can predict business-impacting incidents hours ahead of time with clearly identified root causes. You can get a complete overview of your IT Ops environment, including trends and patterns as well as team activities. You can also view calculations that show overall downtime savings, cost-of-labor savings, and the number of incidents solved.

All data sources, including topology, monitoring, change, and observation tools, are aggregated. BigPanda's Open Box Machine Learning will combine the data into a limited number of actionable insights. This allows incidents to be detected as they occur, before they become outages. Automatically identifying the root cause of problems can speed up incident and outage resolution. BigPanda identifies both root cause changes and infrastructure-related root causes. Rapidly resolve outages and incidents. BigPanda automates the incident response process, including ticketing, notification, tickets, incident triage, and war room creation. Integrating BigPanda and enterprise runbook automation tools will accelerate remediation. Every company's lifeblood is its applications and cloud services. Everyone is affected when there is an outage. BigPanda consolidates AIOps market leadership with $190M in funding and a $1.2B valuation

Zenoss Cloud stands out as a pioneering SaaS-based intelligent platform for IT operations management, capable of streaming and normalizing all machine data, which fosters the development of context essential for averting service disruptions in intricate and contemporary IT settings. By utilizing Zenoss, enterprises can redirect their focus towards business growth, alleviating the burdens that hinder their architecture and operations teams. Organizations leveraging Zenoss are empowered to eradicate infrastructure blind spots, anticipate the repercussions on business services prior to outages, and expedite incident resolution, all while scaling to meet the demands of their operations. Designed specifically for today's IT infrastructures, Zenoss Cloud transforms the way businesses manage their systems and services. Together, we can explore potential collaborations to enhance operational efficiency and resilience.

Uptycs presents the first unified CNAPP and XDR platform that enables businesses to take control of their cybersecurity. Uptycs empowers security teams with real-time decision-making driven by structured telemetry and powerful analytics. The platform is designed to provide a unified view of cloud and endpoint telemetry from a common solution, and ultimately arm modern defenders with the insights they need across their cloud-native attack surfaces. Uptycs prioritizes responses to threats, vulnerabilities, misconfigurations, sensitive data exposure, and compliance mandates across modern attack surfaces—all from a single UI and data model. This includes the ability to tie together threat activity as it traverses on-prem and cloud boundaries, delivering a more cohesive enterprise-wide security posture. With Uptycs you get a wide range of functionality, including CNAPP, CWPP, CSPM, KSPM, CIEM, CDR, and XDR. Shift up with Uptycs.

Epsagon allows teams to instantly visualize, understand, and optimize their microservice architectures. With our unique lightweight auto-instrumentation, gaps in data and manual work associated with other APM solutions are eliminated, providing significant reductions in issue detection, root cause analysis and resolution times. Epsagon can increase development speed and reduce application downtime.

Before transitioning to the public cloud, it's essential to utilize an AI-driven observability platform that enables you to manage costs, enhance performance, monitor your systems, and ensure uptime across various environments, including data centers and both private and public clouds. Enterprises often grapple with the critical question of which workloads to migrate and how to mitigate unforeseen expenses and performance drops after moving to the cloud. The Virtana unified observability platform offers a solution by facilitating migration and optimization across hybrid, public, and private cloud landscapes. This comprehensive platform gathers precise data and leverages AIOps technologies—such as machine learning and sophisticated data analytics—to deliver intelligent insights on individual workloads, empowering organizations to make informed decisions regarding their migration strategy. By harnessing this platform, businesses can effectively navigate the complexities of cloud migration while adhering to performance standards and optimizing their overall infrastructure.

LOGIQ.AI's LogFlow offers a unified management system for your observability data pipelines. As data streams are received, they are efficiently categorized and optimized to serve the needs of your business teams and knowledge workers. XOps teams can streamline their data flow management, enhancing data EPS control while also improving the quality and relevance of the data. LogFlow’s InstaStore, built on any object storage solution, provides limitless data retention and allows for on-demand data playback to any observability platform you prefer. This enables the analysis of operational metrics across various applications and infrastructure, yielding actionable insights that empower you to scale confidently while ensuring consistent high availability. By collecting, transforming, and analyzing behavioral data and usage trends from business systems, you can enhance business decisions and improve user experiences. Furthermore, in an ever-evolving threat landscape, it's essential to stay ahead; with LogFlow, you can identify and analyze threat patterns coming from diverse sources, automating both threat prevention and remediation processes effectively. This proactive approach not only strengthens security but also fosters a resilient operational environment.

Middleware Observability & management software for Messaging, event processing, and Streaming Across Hybrid Clouds (MESH). - 360 degree situational awareness® with complete observability of Integration MESH - Manage configuration, administration and deployment in a secure manner and automate them. - Track and trace transactions, messages, and flows - Collect data, monitor performance, and benchmark it meshIQ provides granular controls for managing configurations in the MESH, reducing downtime and allowing quick recovery after outages. It allows you to search, browse, track and trace messages in order to detect bottlenecks, speed up root cause analysis, and detect bottlenecks. Unlocks integration blackbox for visibility across MESH infrastructure in order to visualize, analyse, report and predict. Delivers the capability to trigger automated action based on predefined criteria or intelligent AI/ML actions.

Apica offers a unified platform for efficient data management, addressing complexity and cost challenges. The Apica Ascent platform enables users to collect, control, store, and observe data while swiftly identifying and resolving performance issues. Key features include: *Real-time telemetry data analysis *Automated root cause analysis using machine learning *Fleet tool for automated agent management *Flow tool for AI/ML-powered pipeline optimization *Store for unlimited, cost-effective data storage *Observe for modern observability management, including MELT data handling and dashboard creation This comprehensive solution streamlines troubleshooting in complex distributed systems and integrates synthetic and real data seamlessly

StackState's Topology & Relationship-Based Observability platform allows you to manage your dynamic IT environment more effectively. It unifies performance data from existing monitoring tools and creates a single topology. This platform allows you to: 1. 80% Reduced MTTR by identifying the root cause of the problem and alerting the appropriate teams with the correct information. 2. 65% Less Outages: Through real-time unified observation and more planned planning. 3. 3.3.2. 3x faster releases: Developers are given more time to implement the software. Get started today with our free guided demo: https://www.stackstate.com/schedule-a-demo

HCL iObserve forms part of the Intelligent Full Stack Observability solution under HCLSoftware AI & Intelligent Operations framework. It is a full-stack, integrated and comprehensive observability solution that monitors & observes the complex IT ecosystem in hybrid cloud, helping customers accelerate their digital transformation. The solution is suitable for all organizations and industries. It has intelligence built in to help customers optimize their performance, reduce remediation times, and ensure availability across on-premises and multi-cloud environments.