Best MSP Software for Nonprofit - Page 5

Your primary goal in this industry is to generate revenue while delivering exceptional IT services. However, many help desk solutions can hinder profitability by overwhelming engineers with unnecessary tasks. N-able MSP Manager™ disrupts this cycle by allowing you to focus on the essential aspects without drowning in trivial details. This software empowers you to deliver value that maintains client loyalty while centralizing all your customer information within a single IT service management platform. Enhance convenience for your clients through a customizable customer portal that reflects your brand. Monitor your business's performance with intuitive dashboards and reports, and efficiently resolve issues on-site using the MSP Manager mobile application. Streamline operations with swift scheduling options and capture vital information through a simplified ticketing process that gets you back to your core work quickly. Every minute an engineer spends on non-billable tasks inflates operational costs, and over time, these expenses can accumulate significantly, affecting your bottom line. By optimizing your workflow with MSP Manager, you can reclaim those lost hours and drive profitability. Ultimately, investing in the right tools can transform your business efficiency and client satisfaction.

Azure Lighthouse enables efficient management across multiple customers, allowing partners to enhance their service offerings through increased automation and streamlined processes. These capabilities can be uniformly applied across various marketplace solutions, Azure services, APIs, and licensing frameworks. By leveraging cross-customer management tools, you can minimize manual operations and effectively scale customer oversight. Gain comprehensive insights into client environments directly from your own interface, thereby enhancing operational clarity. Moreover, automate onboarding and other engagement processes to make them more efficient. Customers can benefit from a unified control plane that allows them to oversee and interact with different partners while ensuring precise access controls. This approach not only simplifies management but also fosters trust through transparency and accountability in your operations. By prioritizing these elements, you can significantly improve customer satisfaction and loyalty.

As cyber threats continue to accelerate and diversify through emerging security vectors, the complexity, skill, and resources required to counteract these risks are also rapidly escalating. This increasing complexity can leave security teams feeling overwhelmed and struggling to keep up. For over two decades, SilverSky has adapted as a managed security service provider, catering to the security and regulatory demands of small and mid-sized businesses with straightforward and affordable solutions. We focus on supporting industries that are subject to stringent regulations. Relying solely on perimeter firewalls for monitoring is now inadequate; organizations must oversee every point of contact within their infrastructure. This comprehensive monitoring encompasses networks, servers, databases, personnel, and endpoints. The most effective method for achieving this level of oversight is through a professionally staffed Security Operations Center, or SOC as a service. SilverSky Security Monitoring is dedicated to overseeing both perimeter and core security devices, ensuring that businesses not only meet but exceed regulatory compliance standards while enhancing their overall security posture. Our commitment to excellence means we continuously adapt our strategies to stay ahead of evolving threats.

Increase your sales. Streamline Your Costs. Differentiate your MSP. Your MSP can differentiate themselves by using ID Agent. ID Agent provides real-time dark-web search results that create urgency. It also provides sales and marketing-ready resources and coaching so you can make a profit in 30 days or less. Your customers are often only concerned with their network passwords being exposed. They don't think about the possibility of their usernames and passwords being stolen from third-party websites or applications. Three former CEOs of MSPs are on ID Agent's staff. This software provides actionable cybersecurity threat intelligence to Managed Service Providers around the world. We've been there, literally, and we know the challenges and obstacles you face and how to overcome them.

Datto Endpoint backup is designed to protect MSPs' clients' Windows servers (VMs), virtual machines (VMs), clouds instances, desktops and laptops against downtime and data losses. It is designed to maximize MSPs profits and allows for quick recovery of systems and data in the event of cyberattacks or downtime. MSPs and their clients should not be forced to spend a fortune on backing up every Windows endpoint, even though it is essential for any organization. You can now backup all Windows systems in primary data centres, at remote or dispersed locations, on VMs, any cloud, with remote employees or in offices. Datto had a vision for many years to create a world in which data loss and downtime were non-existent, and backup was a necessity and not a luxury. Datto Endpoint backup allows MSPs to offer reliable and cost-effective services for Windows endpoints. This ensures profitability for MSPs as well as affordability for their clients.

Advanced managed detection and response to protect distributed enterprises Expert-led security operations are designed to detect and respond quickly to any potential threats. Prevent malicious activity before it is too late and respond to active threats. Effectively identify and fix critical vulnerabilities and threats across the enterprise. Our team has a lot of experience and has come to the important realization that every organization has its own requirements for cyber solutions. Your threats and no team are the same. The Squad Delivery Model was created to foster collaboration, high touch, tailored services that meet all your needs and requirements.

Reduce expenses and simplify the challenges of cybersecurity delivery using StratoZen. Managed service providers need top-tier cybersecurity solutions to ensure their clients' safety. ConnectWise offers StratoZen's co-managed SIEM solutions and SOC-as-a-Service, seamlessly integrating with your existing security frameworks to maintain vigilant oversight of your systems. Designed specifically for service providers, StratoZen delivers exceptional flexibility and impressive accuracy, empowering you to elevate your security practices significantly. Experience the advantages of a fully cloud-hosted SIEM-as-a-service solution that eliminates both the complexity and financial burden typically associated with such systems. Since SIEM systems can often be intricate, a co-managed SIEM takes on the demanding tasks, guaranteeing that you receive optimal value alongside robust security. Additionally, StratoZen provides adaptable SOC options, allowing you to circumvent the challenges of creating and managing an in-house Security Operations Center. By leveraging StratoZen, you can focus on growing your business while ensuring your clients remain well-protected.

Asio™ by ConnectWise® stands out as the premier platform tailored for leading IT solution providers. When you require advanced cloud technology that offers limitless scalability alongside exceptional speed and performance, Asio™ is your go-to choice. This innovative platform enables you to address the challenges posed by fragmented systems, tackling issues such as inefficiencies and repetitive tasks. Your organization will transform into a streamlined IT service provider, enhanced by our security-centric approach that elevates your business functions, enhances intelligent monitoring and automation, accelerates innovation, and so much more. Take command of both your operational processes and financial outcomes with Asio™. Boost your business capabilities with a suite of software designed for managed service providers, which includes tools for project management, automation of quotes and proposals, next-generation IT documentation, and real-time analytics. With this exceptional performance, these solutions empower you to navigate effectively on the path toward business excellence. Elevate your service delivery and enhance customer satisfaction with greater ease and efficiency, ensuring that your clients receive the best possible experience.

Growth is not always a certainty, which is precisely why we developed Atria, a comprehensive portal for managing Active Directory, Workspace, and Microsoft 365 that enables managed services providers to scale their operations more effectively. Atria equips you with the necessary tools to automate and standardize service delivery, significantly decreasing the volume of helpdesk tickets and escalations while enhancing overall operational efficiency. Whether your goal is to simplify service tickets and tasks, enhance your helpdesk capabilities, or provide customers with self-service options, Atria is the solution that can assist you, ensuring you realize tangible savings in time and resources swiftly. With two decades of expertise in the managed services field, Atria is meticulously crafted to support your business's growth. Unlike most helpdesk tools that function solely as ticketing systems, which gather information before executing tasks, or as workflow systems that merely shuffle tasks among teams, Atria uniquely focuses on optimizing the specific tasks you perform—from user provisioning to license acquisition—effectively streamlining the entire process for maximum efficiency. By leveraging Atria, you can position your business for sustained success in a competitive landscape.

Evaluate, diminish, and track the cyber risk posed by employees through a novel approach known as automated Human Risk Management (HRM), which emphasizes user-centric security. By pinpointing individual users' security knowledge deficiencies, you can implement training programs that specifically address their vulnerabilities. With a fully cloud-based infrastructure, effortless integrations, and guided onboarding, bringing your users onboard and initiating usecure is incredibly straightforward. As you expand, we also advance. Our partner program is designed to prioritize your objectives over our own, embodying a truly MSP-friendly framework focused on mutual success right from the outset—this is the essence of collaboration. Say goodbye to slow service level agreements, cumbersome email threads, and ineffective live chat interactions; usecure provides immediate support that prioritizes prompt solutions over mere replies. This commitment to efficiency ensures that your team's security posture improves continuously.

AdaptiveCloud™ is an innovative cloud platform developed by IP Pathways, a top-tier IT service provider in North America. Understanding the challenges that managed service providers encounter while assisting clients in navigating and utilizing the cloud for their growth, we are committed to helping you overcome these obstacles. As a channel partner, you gain not only essential tools but also the comprehensive support and resources necessary to deliver a complete cloud solution to your clients. With the surge in cloud migration during 2022 alongside a shortage of IT talent and hardware, now is an opportune moment to join us as a partner and enhance your service offerings. Utilizing AdaptiveCloud™, you can present a comprehensive solution that encompasses cloud infrastructure management, data protection strategies, and the overall management of your customers' IT assets. Everything operates seamlessly on AdaptiveCloud.™ You have the authority to allocate resources flexibly as required, or you can choose to collaborate with us to handle management on your behalf. Ultimately, the decision is yours, empowering you to tailor services according to your clients' specific needs. The adaptability and control offered by AdaptiveCloud™ make it an essential tool for your business growth.

Eliminate the practice of sharing credentials, create robust administrative permissions, implement comprehensive login security for your clients, and satisfy insurance and compliance obligations with Evo Security. EPIC represents the next significant advancement for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), Network Operations Centers (NOCs), and Security Operations Centers (SOCs) that aim to mitigate the risks of credential sharing while ensuring secure logins for endpoints, network devices, and web applications in a unified manner. A crucial yet often overlooked aspect of managed services is the necessity for MSP administrators to internally share customer passwords and multi-factor authentication (MFA) codes. While Password Managers and various Password Rotation tools provide some level of convenience and improvements, they ultimately perpetuate the same issues. With cybercriminals increasingly targeting MSPs and regulatory demands calling for better solutions, this unwanted practice has reached its limit. The Evo Privileged Access Manager allows for seamless access management in scenarios where technicians and administrators need to interact with the Evo platform, whether in a managed or co-managed customer environment. This flexibility ensures that security protocols are maintained while still providing the necessary access for operational efficiency.

Barracuda Intronis Backup – MSP is a software-based backup and disaster recovery (BDR) solution that aims to enhance customer value by safeguarding essential data while simultaneously providing avenues for profit expansion and business growth. The combination of Intronis Backup and the ECHOplatform offers a comprehensive software-only approach that surpasses basic file-and-folder backups, delivering secure hybrid solutions for local and cloud data protection, all wrapped in a straightforward pricing model along with a unified management interface. With a predictable fixed cost per small and medium-sized business (SMB) site, Intronis Backup ensures financial stability for managed service providers (MSPs). This fixed pricing structure not only facilitates margin development for MSPs but also positions data protection as a catalyst for business growth. Additionally, Intronis Backup comes equipped with essential management and reporting tools tailored to effectively support SMBs, and MSPs can further enhance their operational efficiency through seamless integrations with key business applications. As a result, the solution empowers MSPs to streamline their processes while focusing on delivering exceptional service to their clients.

Hatz AI empowers Managed Service Providers (MSPs) to establish an AI-as-a-service model utilizing tailored large language models (LLMs). This innovative platform is driven by an LLM operations engine named Mido and features a multi-tenant management system accessible via an MSP admin dashboard. By partnering with Hatz, MSPs can seamlessly incorporate AI into their services, enabling them to develop specialized AI applications and workflows tailored to their clients, along with providing organizationally managed AI assistants. Furthermore, Hatz AI facilitates the creation of a comprehensive record system for small businesses through custom LLMs and vector storage, all efficiently governed by the Hatz AI platform. By implementing our secure, organizationally managed AI chat assistant, companies can significantly reduce operational costs while increasing employee productivity tenfold. The user-friendly interface allows MSPs to design applications and utilize pre-built prompts for their clients, which can then be distributed across multiple tenants, enhancing the overall experience. This capability not only streamlines operations but also positions MSPs as leaders in AI-driven solutions.

Asigra Tigris safeguards your backups against the latest types of cyber threats, significantly enhancing your chances of successfully recovering data while simplifying management compared to conventional backup solutions. Utilizing a distinct network-centric security framework, Asigra incorporates advanced features such as inline antimalware, robust encryption, comprehensive authentication, and effective obfuscation to perform tasks that traditional backup systems cannot achieve. By securing your backup data from relentless attackers, you can steer clear of costly ransom payments. Asigra facilitates rapid deployment across the network without the need for endpoint agents, leading to smoother updates, decreased administrative burdens, and a smaller security profile. Whether you need to recover a single file from last night or an entire data center, you can trust in the advanced recovery capabilities to ensure successful restorations. The incremental forever approach allows for restoring backups from any desired point in time, and autonomic healing automatically rectifies any corrupted backups, providing an additional layer of assurance in your data management strategy. In this way, Asigra Tigris not only enhances security but also streamlines your overall backup process.

Kaseya’s IT Complete stands out as the first and only platform specifically tailored to meet the needs of multifunctional IT professionals facing the DO-IT-ALL challenge. This all-in-one solution from a single vendor integrates everything necessary to enhance your efficiency while being budget-friendly. By leveraging automation, you can experience significant gains in technician productivity through the elimination of repetitive tasks, which leads to more streamlined operations. Furthermore, these automations not only minimize the need for manual interventions but also enhance productivity and strengthen security and data protection measures, ultimately optimizing IT management in every aspect. As a result, IT teams can focus on strategic initiatives rather than getting bogged down by routine tasks.

Explore automation tailored specifically for Managed Service Providers (MSPs) with Rewst, a Robotic Process Automation (RPA) platform designed to seamlessly integrate your existing tools without the need for coding or agents. With its user-friendly visual canvases, you can easily create flows that bridge gaps between tools, enhancing efficiency and reducing the need for additional personnel. As a well-structured MSP, you likely have established IT processes and documentation, yet you may find yourself trapped in a cycle of repetitive manual oversight. Instead of dedicating hours to monitor these processes, let Rewst take charge and automate them for you. The Robotic Operations Center (ROC) is at your disposal, allowing you to design personalized workflows while providing support to navigate any challenges during the automation journey. No matter if you require guidance on utilizing the platform, integrating new features, or kickstarting your workflows, the ROC is committed to helping you realize your automation goals. Each subscription includes ROC support, ensuring that your automation remains efficient and seamlessly connected, allowing you to focus on more strategic tasks. With Rewst, you can finally reclaim your time and optimize your operations like never before.

Leverage enterprise-grade hardware, user-friendly software, and streamlined operations to implement and expand to numerous networks effectively. By prioritizing strategic initiatives over urgent issues, you can conserve both time and financial resources. With Meter, you can achieve higher levels of performance, security, and reliability in your enterprise networks. Discover the advantages of Meter's cloud-based platform, which offers exceptional performance, advanced visibility, and stringent security for overseeing, managing, and enforcing network policies. This approach not only enhances operational efficiency but also fosters a more proactive management style.

Utilize ContraForce to streamline investigation workflows across multiple tenants, automate the remediation of security incidents, and provide outstanding managed security services. Achieve cost-effectiveness through scalable pricing while ensuring high performance tailored to your operational requirements. Enhance the speed and scale of your current Microsoft security infrastructure with effective workflows, integrated security engineering tools, and advanced multi-tenancy features. Benefit from response automation that adjusts to the context of your business, offering comprehensive protection for your clients from endpoints to the cloud, all without the need for scripting, agents, or coding. Centrally manage various Microsoft Defender and Sentinel customer accounts, along with incidents and cases from other XDR, SIEM, and ticketing systems. Experience a consolidated investigation platform where all your security alerts and data are accessible in one place. With ContraForce, you can seamlessly conduct threat detection, investigations, and response workflows in a unified environment, enhancing the overall efficiency and effectiveness of your security operations.

Spot by NetApp provides a comprehensive suite of solutions for cloud operations, aimed at enhancing and automating cloud infrastructure to ensure that applications consistently receive the optimal resources needed for performance, availability, and cost-efficiency. Utilizing sophisticated analytics and machine learning, Spot allows organizations to potentially cut their cloud computing costs by as much as 90% through the strategic use of spot, reserved, and on-demand instances. The platform includes extensive tools for managing cloud finances (FinOps), optimizing Kubernetes infrastructure, and overseeing cloud commitments, thereby offering complete transparency into cloud environments and streamlining operations for enhanced effectiveness. With Spot by NetApp, companies can not only speed up their cloud adoption processes but also boost their operational agility while ensuring strong security measures are maintained across multi-cloud and hybrid setups. This innovative approach facilitates a smarter, more cost-effective way to manage cloud resources in a rapidly evolving digital landscape.

Opsview provides comprehensive monitoring for a variety of systems, including operating systems, networks, cloud environments, virtual machines, containers, databases, and applications. With Business Service Monitoring (BSM), users gain a significantly improved perspective of their IT infrastructure, moving beyond the traditional Host by Host approach. This advanced monitoring solution is adept at understanding factors like resiliency and service availability metrics (SLA/OLA). Featuring over 200 supported Opspacks and more than 4,500 plugins available through the Nagios Exchange, Opsview enables businesses to efficiently oversee their IT assets, including both public and private cloud services, VMs, containers, and applications. Moreover, for organizations with established ticketing, notification, and analytics systems, the Opsview API facilitates seamless two-way communication and workflow integration. Exceptional customer support is essential for effective monitoring software, and the Opsview Customer Success Team is dedicated to enhancing customer value through their extensive monitoring knowledge and assistance. Their commitment ensures that clients can fully leverage the capabilities of their monitoring solutions.

Imagine a comprehensive platform that eliminates handoffs, modules, data re-entry, and the risk of outdated information, ensuring that nothing is overlooked. This professional services automation (PSA) software maximizes process automation, requiring user input solely for value addition rather than administration. Empower your business systems analysis with the necessary data to enhance decision-making. The cloud-based PSA software is designed to be flexible, catering to your unique requirements. With our complimentary mobile applications for Android and Apple, you can access CloudBlue PSA from any location you prefer. Elevate customer service with a top-notch service desk that enables your services organization to operate at its full potential. CloudBlue PSA features fully customizable and tailored Kanban boards that span the entire system, from Sales to Finance. Core business processes can be quickly visualized, shared with teams, or kept confidential, depending on your preference. With updates driven by process changes, you can always trust that the information is accurate and up to date, fostering a more efficient working environment. Ultimately, this solution transforms how you manage your professional services, making it easier and more effective than ever before.

Centricity is a robust platform leveraging AWS services to deliver its offerings. It primarily emphasizes three key AWS services: Amazon Workspaces, Amazon AppStream, Amazon Elemental/Media Services, and Amazon Connect. By utilizing Centricity, users can harness the capabilities of Amazon Web Services without needing to possess in-depth technical knowledge of intricate cloud systems. Our platform simplifies these services for business users, allowing them to add significant value to their operations without requiring a specialized engineering team to develop and manage sophisticated solutions. The Centricity framework is built on foundational services provided by Amazon Web Services, empowering end users with next-generation technology. Additionally, the Orchestrator component automates essential yet often neglected manual tasks within businesses. Its scheduling and workflow engine plays a vital role in streamlining tedious processes, ultimately enhancing overall efficiency. This automation not only saves time but also allows businesses to focus on strategic initiatives rather than getting bogged down by routine tasks.

Discover a comprehensive solution for endpoint management, fortified security, and instantaneous insights with Endpoint Central MSP Cloud. Enhance your operational efficiency and provide exceptional service to your clients with this all-in-one platform. Onboard clients effortlessly while deploying agents to enable rapid endpoint administration. Streamline patch management to maintain SLA compliance efficiently, thus guaranteeing client satisfaction. Effectively manage a diverse range of endpoints, from laptops and desktops to mobile devices. Enforce robust security protocols, including measures like geo-fencing and the ability to execute complete wipes for maximum protection. Safeguard client data privacy through careful data segregation and personalized technician logins for each client. Additionally, quickly resolve issues on remote client endpoints to ensure a seamless user experience. This multifaceted approach not only boosts productivity but also fosters stronger client relationships.

Cynomi's AI-driven automated vCISO platform is leveraged by MSSPs, MSPs, and consulting firms to consistently evaluate their clients' cybersecurity measures, formulate strategic remediation approaches, and implement them effectively to mitigate risks. As small to medium-sized businesses and mid-market organizations increasingly require proactive cyber resilience and persistent vCISO services for evaluating their security postures and improving compliance readiness, the demand for such services continues to rise. However, many managed service providers and consulting firms face challenges due to their limited resources and expertise when it comes to delivering comprehensive virtual CISO services. Cynomi addresses this gap by empowering its partners to deliver scalable vCISO services without the need to expand their current resources. With Cynomi’s platform, which is informed by the knowledge of top-tier CISOs, users can access automated risk and compliance evaluations, receive customized policy generation, and obtain actionable remediation plans complete with prioritized tasks, task management features, progress monitoring, and reports tailored for clients. This innovative solution not only streamlines the provision of security services but also allows firms to enhance their offerings and better serve their clientele.