Use the comparison tool below to compare the top Web-Based IVR software on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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SmartAssist.ai
Kore.ai
Automated and digital deflection and diverting calls to cheaper channels can help reduce wait times and lower customer costs. It's something we all have experienced. We are on hold for over an hour and then get hung up on. Or we get lost in a phone directory and end up making 10 more calls to find the right person. You as an organization can be held responsible for many other liabilities, including customer retention, marketing investment losses, and infrastructure and call center costs that can spiral out of control. SmartAssist.ai bridges between digital and voice support channels. SmartAssist.ai intelligently assists customers to get a faster response using forms, SMS, chat, or email. This streamlines and speeds up agent response times. SmartAssist.ai can be a great solution in these situations. SmartAssist.ai is able to receive calls from any IVR system. This includes SIP Domain transfers. -
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Dialing Innovations
Dialing Innovations
Dialing Innovations offers a range of hosted services, including call-center and contact centre applications, SMB or enterprise phone systems, video conference, online learning platforms, CRMs, and call-center and call center applications. Dialing Innovations has its own data center which allows for greater control over its clients' environments and faster development. Dialing Innovations currently serves 5000 subscribers around the globe.