Every incident presents a chance to uncover the true dynamics of your organization, and Jeli makes this insight accessible. By guiding you through a tailored, systematic approach for each incident, Jeli ensures that you finish with a comprehensive narrative that can energize your workplace towards enhanced efficiency, deeper engagement, and perhaps even a bit of enjoyment. With Jeli, you can respond to incidents more swiftly without allowing complexities to hinder your efforts. Our complimentary Bot is designed to optimize your workflows, automate interactions with stakeholders, and keep essential reminders and tasks from slipping through the cracks. Jeli begins by gathering vital information from your existing technical tools through our Incident Response Bot, highlighting often-neglected human elements. This process provides a clear snapshot of the who, what, where, and when of an incident, as well as the duration of its resolution. Additionally, Jeli facilitates the inclusion of pertinent notes and poses the right questions for follow-ups, interviews, and comprehensive reports, making incident management not only simpler but also more effective. Ultimately, Jeli empowers teams to learn and grow from each incident, transforming challenges into opportunities for improvement.