Best IT Asset Management Software for Jira

Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT. Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs. Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts... Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more! As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

SysAid is an AI-first ITSM and Help Desk platform designed to make IT teams more efficient. Powered by Agentic AI, it accelerates issue resolution, automates repetitive tasks, and helps IT shift from firefighting to driving strategic impact. With no-code workflows, AI-powered ticket handling, and a modern self-service portal, SysAid lets your team focus on what matters most—delivering business value. At the core is Agentic AI: a powerful operational layer where AI Agents take the first action—boosting efficiency and speeding up resolutions. SysAid is built with enterprise-grade security, governance, and responsible AI—complete with customizable guardrails and controls. Go live in weeks with fast, code-free onboarding—no complex migrations or steep learning curves. Flexible, scalable, and supported by award-winning service, SysAid is ITSM run by AI—and by you.

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

Conclusion elevates corporate process management to a whole new level. Conclusion offers powerful text editing and collaboration tools, a slick interface design and customizable workflows. Conclusion is unique because it automates all processes - from requirements collection to project tracking, tracking, and task management – in one solution. There is no need to integrate multiple tools or purchase additional instruments. Conclusion is the result of extensive research. The interface, data model, and workflow engine are optimized for modern work environments. We understand that every customer has a unique approach and culture. Therefore, we offer several pre-defined methodologies that can be extended by customers.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

AssetLoom is a tool designed for IT asset management, helping organizations oversee, control, and enhance their IT assets across their full lifespan, from purchase to retirement. It offers a unified system for arranging, tracking, and upkeep of various assets, including IT equipment, software licenses, physical items, and more. Similar to other IT asset management solutions, AssetLoom focuses on boosting efficiency, cutting expenses, and strengthening security. It adheres to SOC 2 Type II standards and is routinely tested to guarantee the safety of your data.

Canfigure is a modular software solution for automation of business processes and workflows. Pre-built modules include Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management and Test Validation. Any combination of modules can be implemented and tailored to specific requirements. We specialize in migrating companies away from using Excel sheets or multiple legacy systems to maintain their critical data, by implementing a centralized, intuitive and cost-effective solution that puts you in control of your data. Furthermore, Canfigure enables unique customization capability that allows your administrators to implement system changes without Vendor involvement or further expense.

XEOX, a cloud-based remote management and monitoring tool, integrates patch management, secure remote access, CMDB & Inventory unit, software distribution, network management, and many more. It's a central location where you can manage the IT environment of all servers and computers within your company, as well as track inventory and software. XEOX automates routine tasks and encapsulates all of the IT-Management and helpdesk tasks. XEOX was created to elevate IT management to a higher level. Our modern user interface makes it easy to use, fast and accessible from anywhere. XEOX can save your company money by reducing the number of costly help desk calls. It will alert IT support staff to potential problems so they can be addressed as quickly as possible. Task automation makes it possible to automate routine maintenance tasks and frees up IT support to handle more complicated jobs.

CloudEagle.ai helps IT, security & Procurement teams manage, govern & renew all their SaaS apps from one single platform. Along with making SaaS management & governance a breeze, CloudEagle.ai has processed over $2bn and saved enterprises like RingCentral, Shiji, Recroom $150M. Using 500+ direct connectors and no code slack-enabled workflows, IT & security teams get 100% visibility into all applications, streamline employee onboarding/offboarding, access reviews, licence harvesting and renewals.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

Cloudaware is a SaaS-based cloud management platform designed for enterprises that deploy workloads across multiple cloud providers and on-premises. Cloudaware offers such modules as CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. In addition, the platform integrates with ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and 50+ other products. Customers deploy Cloudaware to streamline their cloud-agnostic IT management processes, spending, compliance and security.

The Jira-integrated CMDB and asset management system provides comprehensive visibility into infrastructure dependencies, enabling users to effectively oversee assets, swiftly resolve incidents, and reduce the potential adverse effects of changes. With a graphical representation of various asset dependencies, you can easily evaluate the implications of these connections at a glance. This tool ensures that essential asset information is readily accessible whenever and wherever it is needed. Mindville's Insight, now a part of Atlassian, empowers IT teams to lower mean time to resolution (MTTR) by identifying which services are impacted and clarifying the relationships among them. By enhancing understanding through visualization, Insight helps teams grasp the “who, what, when, and where” concerning any issues that may arise. Additionally, data can be seamlessly imported from cloud providers, other CMDB solutions, or through formats like CSV, JSON, and REST-API. Furthermore, Insight Integration apps facilitate the connection and data import from major cloud providers such as AWS, Azure, and Google Cloud, thereby streamlining asset management processes even further. This comprehensive approach not only aids in managing assets but also significantly enhances incident response capabilities.

OXARI is an ITSM-class ServiceDesk system for professionals that is ITIL-compliant. It is also enriched with the toolset IT teams need. IMPLEMENTATION BENEFITS OXARI is a universal platform that allows the implementation of a professional ITSM Class system in accordance to the ITIL standard. The system provides tools for IT teams and features to manage complex business processes. - Modular design and modern user interface allow you to model any Asset Management or CMDB, ServiceDesk work logic, Workflow, Workflow, or MDM work logic. Access the system from any web browser. You can also design all user interface components yourself. MULTIPLE CONFIGURATIONS The main component of the system that allows for configuration flexibility is rule-based management. OXARI allows you create any number patterns that are composed of specific actions and rules.

SolarWinds Service Desk (formerly Samanage) is an enterprise-level service-desk and IT asset management solution for IT, Human Resources, and Facilities professionals who need a clear and intuitive way to manage requests. The platform is fully customizable and allows users to collaborate on difficult tasks and share ideas via the in-app "whiteboard". SolarWinds Service Desk can be used by businesses to manage hardware and software, organize and manage licenses and contracts, detect risks, keep up-to date with licensing compliance, and many other functions. SolarWinds Service Desk understands how to manage services within your company. Your employees will be provided with world-class service and you can minimize the impact that incidents have on your business. To ensure that employees have the right tools to do their jobs, keep track of each asset.

Reftab is an asset management platform that helps schools and companies track assets across students, staff, and customers. The company was founded in 2013 by us. Since then, we have grown to be a trusted, well-respected, and established player in this market. We have clients from all over the world, from small marketing/design/production companies to large enterprise universities and some the most well-known tech companies in the country. Reftab is also TinySeed-funded. Reftab's main goal is to help you save time and money by keeping you organized. Reftab provides information and alerts to help you be more organized so that you don't miss any repairs, warranties, or run out of quantity. Our mobile apps scan items anywhere, so you don’t have to remember any information or run back to your laptop to make any updates or lookups.

NorthStar allows organizations to easily incorporate threat intelligence and business context to enable a risk-based approach to their vulnerability management program. The Platform automates the collection, normalization, consolidation and correlation of threat intelligence, asset, software, and vulnerability data. Combined with a transparent scoring model, NorthStar automates the tedious and manual process of prioritizing vulnerability remediation.

Axonius gives IT and security teams the confidence to control complexity by providing a system of record for all digital infrastructure. With a comprehensive understanding of all assets including devices, identities, software, SaaS applications, vulnerabilities, security controls, and the context between them, customers are able to mitigate threats, navigate risk, decrease incident response time, automate action, and inform business-level strategy — all while eliminating manual, repetitive tasks.

Support your employees around the clock with our innovative AI-driven support assistant, designed to align with your specific business requirements. Atomicwork brings a tailored solution to every team interacting with your workforce, facilitating the dismantling of barriers that often separate them. By automating up to 80% of the manual tasks typically managed by your IT department, Atomicwork minimizes distractions and enhances employee productivity. This platform also liberates your HR team from the burdens of operational tasks, allowing them to evolve into strategic allies who maximize employee value throughout their journey, from onboarding to offboarding. Furthermore, Atomicwork enables your finance teams to deliver smooth support while remaining vigilant about best practices, compliance obligations, and external dependencies. Streamline the influx of employee requests by effectively assigning them to the appropriate specialists and fostering collaboration to meet their needs efficiently. With Atomicwork, you not only improve operational efficiency but also create a more cohesive work environment that empowers every employee.

AssetIT serves as an IT Asset Management (ITAM) solution integrated with Jira, tailored for businesses of varying scales to efficiently monitor and manage their physical hardware assets, software licensing, and consumable items. This tool streamlines asset tracking processes, enhancing organizational efficiency and oversight.

Enhance team efficiency by directing alerts to the appropriate individuals, facilitating swift collaboration and resolution of issues. By ensuring that alerts reach the right recipients, you can minimize the time taken to acknowledge and rectify incidents. Our complete ChatOps experience seamlessly integrates with your existing tools, offering incident timelines and reporting functionalities that support blameless post-incident analysis. Foster engagement by meeting individuals in their work environments; our mobile-first solutions utilize machine learning to provide on-call accessibility from any location. Splunk On-Call streamlines incident management processes, alleviating alert fatigue and promoting higher uptime rates. Utilize Splunk On-Call to optimize your on-call schedules and escalation frameworks, automating everything from rotations to overrides. Our platform delivers contextual alert details, machine learning-based suggestions, and enhances collaboration to efficiently tackle issues, all while meticulously documenting crucial remediation information for future reference. This allows teams to not only resolve incidents promptly but also to learn from them to improve future responses.

Our specialized mobile applications for both Android and iOS empower you to conduct inventory assessments and automate asset management tasks while on the move. This seamless access to asset resources enhances employee efficiency, enabling them to easily browse, check out, or check in shared tools, equipment, and assets. With tailored asset attributes, user synchronization, and optimized label printing, the asset database within Jira remains current and functional across various scenarios involving physical assets, Jira users, and related issues. You can enjoy a flexible, customizable Configuration Management Database (CMDB) with superior search functionalities. Manage and oversee assets, tools, and equipment directly within Jira and Jira Service Desk. Effortlessly track key details about your assets, including what they are, who is using them, their location, duration of use, and all pertinent information in between. Everything you need for efficient asset management is consolidated in Jira. By utilizing Jira and Jira Service Desk, you can effectively track, manage, and report on your assets, ensuring that all key stakeholders remain informed. Additionally, you can proactively keep them updated with scheduled custom reports and email alerts, thus enhancing overall communication and operational efficiency.

Zluri is a SaaS Operations Management Platform for IT Teams. It allows IT teams to manage, secure, and comply with multiple SaaS applications from one dashboard. Zluri helps bring shadow IT to light, monitor and manage SaaS spend, and automates end to end application renewal management. Zluri is data-driven. It helps IT teams plan, organize, secure, and get more out of their SaaS app portfolio.

Kaseya VSA is an advanced remote monitoring and management (RMM) tool designed specifically for Managed Service Providers (MSPs) and IT organizations. This software offers users an array of features, including rapid remote access, potent discovery capabilities, dependable patch management, as well as comprehensive monitoring and security options, all integrated into one platform. As a result, Kaseya VSA enhances the productivity of IT staff, boosts service dependability, and fortifies system security. It serves as a cohesive IT Management solution, not just aimed at improving service delivery but also at transforming business operations. By streamlining workflows across various tools, Kaseya’s solution significantly elevates the efficiency of IT teams, which in turn fosters better service provision and enhances overall business productivity. Discover firsthand why countless IT departments rely on Kaseya VSA to oversee and automate their entire IT infrastructure from a centralized location. Ultimately, this platform empowers organizations to provide greater value while minimizing service delivery expenses. Kaseya VSA equips IT departments with the essential management tools to proactively oversee their systems through a unified interface, making it an indispensable ally in the realm of IT management.