Best Incident Management Software for Freelancers

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

StatusHub is a flexible IT Incident and Disruption Communication Tool. Create a branded status page and keep end users informed with Internal and external incident communication. With StatusHub you can personalize your incident communication to build reputation and trust: create public or private status pages, choose your brand colors or upload your logo, use your custom domain and communicate to your audience in their language. Real-time IT incident communication Keep your audience informed with a hosted status page. It stays up even if your servers are down, so you never lose connectivity with your end-users Reduce customer service workload Ease strain on your support team from emails, calls, and social media backlash during unannounced service outages Build company reputation and trust Improve customer relationships with transparent incident management processes

AN INTUITIVE APP TO ALL QUALITY & SAFETY PROCEDURES HOW LUMIFORM WORKS You must master the entire process, from flexible form building to quick problem solving to in-depth analysis. HOW LUMIFORM WORKS You must master the entire process, from flexible form building to quick problem solving to in-depth analysis. CONDUCT QUICKLY and RELIABLY, WHEREVER AND Whenever Conduct audits and inspections online or offline on your smartphone, tablet, Android, or iOS device. The intuitive and simple-to-use app guides through all inspections. CONTACT US TO DISCUSS MORE QUESTIONS AND RESOLVE THEM FASTER Field workers should be able to quickly report safety and quality issues. Keep track of troubleshooting progress with your colleagues and work together to resolve problems. CUSTOM REPORTS & DETAILED ANALYSES Audit reports are automatically generated, so there is no need to waste time with post-processing.

Do you still need to manage systems after migrating from the Cloud? Cloud providers require companies to ensure that the infrastructure and services are always available and functioning. What are the requirements of cloud-based companies? > Avoid Alert Fatigue and Notify Incidents You must manage the > Unknown into The Known SendQuick Cloud enables: - Active monitoring with Ping, Port, and URL Checks - Roster Management and Rule Configuration - Users can choose between SMS, Facebook Messenger and Line, Telegram, MS Teams and Slack.

The vendor presents A1 Tracker as a robust and configurable risk management system that can be used standalone or in conjunction with other business segments within an organization. Risk Management & Threat Assessment: Register of risks to track risks at all levels within an organization. This includes entity, project, asset and contract, vendor, divisions, business units, regions, and more. Real-time risk reports and heat maps, dashboard metrics alerts & notifications. Contract Management Contract module to track all types of contracts with customers, vendors, employees, and customers. Claims & Incident Management Reporting on claims and incidents for any type of claim: injury, medical, customer, insurance or asset, liability, work comp, liability, etc. Certificates & Policies in Insurance: Policies & certificates for insurance tracking with reminders and renewals. For agencies & carriers policy management includes tracking clients.

Mirashare EHS Software is an enterprise solution without the big enterprise price ticket. Our 14 modules range from Risk Management and Inspection Audits to Incident and Near Miss Reporting using the latest mobile technology. We offer a configurable, scalable solution for customers with small businesses right up to larger, multi-site organisations. And with so many modules to choose from, we’ve got the right tailored solution to meet your needs both today, and for the future. We’re confident that you’ll quickly see the benefits of Mirashare’s EHS software, including saving you time and improving productivity. In addition, our health and safety software solution will also help drive down incidents, increase compliance, and give you the tools you need to manage effectively.

This integrated solution can perform active, passive, and agent-based assessments. It also allows for flexibility in evaluating risk according to each business. SAINT's remarkable, flexible, and scalable scanning capabilities make it stand out from other solutions in this market. SAINT has partnered up with AWS to allow its customers to benefit from AWS's efficient scanning. SAINT also offers Windows scanning agents for subscribers. Security teams can easily schedule scans, configure them with a lot of flexibility, and fine-tune their settings with advanced options.

FireHydrant is the only comprehensive platform that can help you create consistency throughout the entire incident response process so that you can focus on fighting fires more quickly. FireHydrant is an incident management platform that businesses can use to manage complex systems. Our solutions enable developers to quickly resolve, learn, mitigate, and mitigate incidents. This allows them to focus on what is most important, which is keeping their business operations running smoothly and their customers happy. We are focused on creating technology that intelligently re-engineers incidents management and sets a standard in how businesses think about reliability. Our goal is to simplify manual processes and create an intuitive, easy-to-use platform that is simple, intuitive, and most importantly, enjoyable to use. FireHydrant, the incident management platform that is suitable for all sizes of teams, creates consistency throughout the entire incident response process. FireHydrant's integrations allow for even more automation of runbooks.

StatusIQ is a status- and incident communication platform that allows you to communicate with customers in real time via status Pages, emails, and sms. It also lets you showcase the uptime of your IT resources and can be used to communicate with customers about scheduled maintenances and incidents. It is inevitable that there will be downtime. However, it doesn't have to be like this: wasting support agents or providing poor user experiences are not acceptable. Site24x7 StatusIQ makes it easy to communicate service disruptions, planned maintenance and real-time statuses with customers and end users. Proactive communication is a key responsibility in the event of a service disruption. Reliable, dedicated channels that can post updates can deflect support tickets and keep internal stakeholders informed. This can make downtime into an opportunity to improve the customer experience. Communicate early and often. Quickly acknowledge the problem and post the incident to your status page.

Your status page will load much faster than the rest. It is completely static and loaded from a CDN without any backend servers or databases. After every update, we create a new static status webpage. This makes it 10x quicker to load than Statuspage.io. While most status page services start at an affordable price, they quickly go up in value! Instatus will not penalize you for your success by charging more as you gain experience. It was designed with pricing in mind. It is static so we don't have to charge more for higher traffic. We also allow you to use your SMS (like Twilio & Nexmo). This means you don't need to pay a monthly quota. You only pay for what you use Instatus won't cause you headaches, but it will help you grow your business. You can add as many team members you want. You can get as many customers as possible - at no additional cost!

One platform for alerting and monitoring uptime, on-call, and alerts. Made for uptime heroes. ilert will call you when your site goes down so you never miss a critical alert. Don't rely solely on SMS alerts. ilert will notify you via SMS, phone call, and push for urgent issues. You can also acknowledge them with a single click. You don't need to log in anywhere. With on-call schedules, automatic escalations, and alerting the right person, you can always alert them. ilert does more than alerting. It doesn't matter if it's your server, API, or website. ilert allows you to monitor the performance and uptime of your entire online presence. ilert also has heartbeat monitoring so you can monitor your monitoring tools. To reach on-call team members using a dedicated number, use the same tool that you use to manage incidents. Calls are routed using the same on-call schedules, escalation, and routing as for alerts. ilert seamlessly integrates with your tools via pre-built integrations and email.

Help Desk for Managed Services Providers Customer Service and Device Management. Managed Service Providers, or MSPs, are responsible for monitoring and servicing increasingly complex IT infrastructures. Automating these processes as much as possible helps minimize downtime and reduce inconvenience. It is not enough to provide a Help Desk portal for customers to stay competitive in the market. A complete tool is required to manage all aspects of a Service Providers' business. Our IT Asset Management gives you a complete view of all devices at your customers' locations. This includes their infrastructure such as IP addresses, subnets and network devices. It also shows installed software and operating system information. The Service Desk tool lets you manage deadlines and contracts, as well as respect SLAs. You can also include salespeople to inform them about the client status.

CoScreen enables multiple team members to share and edit application windows simultaneously on a joint desktop. Key features: - Crystal-clear audio and video chat - Multi-user screen sharing of any desktop or browser app with one click - Multi-user editing of shared windows using mouse and keyboard, 2-3x lower latency than Zoom, Slack, and Microsoft Teams - See who from your team is online and call them with one click - Integrate CoScreen with your favorite apps like Slack, VS Code, IntelliJ, and other JetBrains IDEs - Enterprise-grade compliance and securely encrypted connections At CoScreen, our mission is to help teams and organizations work together more seamlessly and effectively than ever before. We empower teams like yours to become more productive without getting burned out or video chat-fatigued - no matter if you work fully remotely, co-located, or hybrid. Top use cases: Team standups, 1:1s, sprint demos, pair programming, coding interviews, employee onboarding, incident management, incident response, and many more...

Sedai intelligently finds resources, analyzes traffic patterns and learns metric performance. This allows you to manage your production environments continuously without any manual thresholds or human intervention. Sedai's Discovery engine uses an agentless approach to automatically identify everything in your production environments. It intelligently prioritizes your monitoring information. All your cloud accounts are on the same platform. All of your cloud resources can be viewed in one place. Connect your APM tools. Sedai will identify and select the most important metrics. Machine learning intelligently sets thresholds. Sedai is able to see all the changes in your environment. You can view updates and changes and control how the platform manages resources. Sedai's Decision engine makes use of ML to analyze and comprehend data at large scale to simplify the chaos.

xMatters, an intelligent communications platform, is designed to accelerate critical business processes, including IT operations, DevOps, and major incident management processes. xMatters is trusted by more than 1000 global companies. It provides intelligent communication tools that enable effective IT management, business continuity management and employee engagement. The platform offers unparalleled reliability and innovative functionality.

EHS Insight, an EHS management platform, empowers organizations to ensure compliance across the company. EHS Insight is affordable and easy to set up. It provides businesses with all the tools they need for managing incidents, audits, inspections, compliance obligations and corrective actions. EHS Insight offers exceptional support for businesses both during and after the software implementation.

Tandem is an online tool that reduces regulatory compliance burdens and improves security posture. This is your all-in one information security and compliance solution. Tandem is our product because it works in partnership with you - in tandem. Tandem brings together your organization's knowledge and your needs. Tandem also offers software designed by information security professionals to help you organize, manage and monitor your information security program. Tandem will handle the new guidance, data tracking and structure, as well as report generation. You will be amazed at what you can do with the right tool for your job.

RingStor, a data management company, offers innovative solutions for digital asset backup, business continuity planning, and emergency action. RingStor's name is derived from the technical architecture of data storage. It offers cost-effective, cross platform, multi-tenant solutions that are known for their reliability and high performance. These solutions can be quickly deployed and configured to fit any infrastructure. They are also easy to manage. RingStor has gathered the essential components any business needs in order to ensure that a disaster doesn't seriously damage your business, or worse, put you out-of-business.

We are the industry leader in enterprise-wide risk management software. RiskWare, which is used by 1000's every day, is simple, affordable and functionally rich. RiskWare, a leader in cloud based enterprise risk management, helps thousands of users manage risk every day. You can choose to implement the entire suite of modules or start with one and add more as you need them. We've taken care of all the running and have RiskWare installed on state-ofthe-art hardware, so you don't need to! Our datacenter is compliant to ISO27001, ASIO T4 & DSD standards. This ensures that your information is highly protected. Dedicated power substations, uninterruptible supply (UPS), and diesel-powered generators are available to provide power during utility outages. Backups are kept offsite, and the data center has highly qualified professionals on duty 24x7.

Proactive customer communication can stop the flood of support requests that can occur during an incident. Statuspage allows you to manage subscribers and send consistent messages via the channels you choose (email, text message or in-app message). You can control which components of your service are displayed on your page. You can also tap into 150+ third-party components to display the status and mission-critical tools your service depends on such as Stripe, Mailgun and Shopify. Statuspage integrates seamlessly with your favorite monitoring, alerting and help desk tools to ensure a quick response. Eliminate the hassle of incident communication. You can quickly communicate with users using pre-written templates and tight integrations to the incident management tools that you already use. With Uptime Showcase, you can turn your page into a sales and marketing tool. It allows you to display historical uptime for current and potential customers.

All-in-one tool that combines reliable uptime and performance monitoring, hosted page status pages, and incident management. Get instant alerts for downtime and performance metrics. Communicate maintenances and incidents to your users using simple status pages. To resolve issues together, developers and customer service can be teamed up. To keep your users informed, create incidents, add real time updates and change your services status. You can instantly alert your team and communicate issues with the integrations that you love. Send notifications to your users and publish updates about maintenances or incidents. To share your internal status page with colleagues and teammates, set a password. Your status pages, monitors, and teammates can be organized into projects. Modify the headers, parameters, or method of your HTTP monitors. Configure internal status pages and secure them with a password.

sam®, EHS Base System EHS online Software secova: The perfect tool for interactive knowledge management. The best EHS software online. sam®, you can easily organize, document, and perfect your operational training and instruction course systems. More than 2,600,000. Happy users with more than 1,000 customers!

We assist organizations in engaging and engaging workers to contribute to safety, health, and the environment. We help you to focus by identifying potential problems. Help your organization develop a safety culture by sharing best practices and deviations. Increase your reporting culture Ensure incident and near miss-communication are brought to the workplace by creating an automated interface that makes it easy for your workers to report and document safety concerns. All levels of your workforce can be involved in the reporting process. Use our SHE Incident Management Module reporting tool. This allows you to recognize and reward employees who make a positive contribution to your reporting culture. The incident management module allows you to track employee engagement and helps you register incidents. This can be filtered by individual, department, or site.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

Automate Incident Alerting. Alert Catcher allows to consolidate and automate alerts from mission-critical systems (SIEM/EMS). All notifications and alerts can be customized based on preference. Escalations can also be created tickets in Jira Service Desk. Information Security Management department. Jira Service Desk platform owners, as well as departments processing applications from other information systems. For IT and/or software development departments. Allows you to create/update incidents at your own endpoint. Integrate with many SIEM /EMS systems. The additional entity - connection - is required to identify third-party systems in Alert Catcher.