Best Incident Management Software for Truto

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

Better Status Page, Free forever Public and private status pages can be branded. Your status page can be customized to reflect your brand. Add your logo, social media links, or point it to a custom URL. Freshstatus keeps your customer in the loop. You can reduce support costs and build trust by communicating the status of your system to customers at any time. Freshstatus private status pages allow your team to have an internal status page that keeps all stakeholders updated in real-time. With a simple interface similar to Twitter, you can create an incident, update the incident in real-time, and change service status. Freshstatus includes incident templates and editable updates. You can also send email to your subscribers or tweet to followers to have complete control over the incident’s communication. You can also use Freshstatus to send private messages and collaborate with your team in context with private notes.