Best Incident Management Software of 2024

A Hund status page allows you to monitor services and keep your audience updated about any changes. Hund offers a variety integrations to notify your audience when service statuses change. You can curate your subscribers with notifier subscription controls. You can add, delete, or modify them as you wish. You can choose what your subscribers listen to or let them decide. To give your audience a complete explanation of maintenance and downtime, create issues. From start to finish. You can also choose to override the auto-state of any issue's affected parts for greater flexibility. Hund's in-house monitoring platform automatically updates any ICMP-enabled server or HTTP/S endpoint, port TCP/UDP port or DNS query. You can use a third-party monitor like AWS CloudWatch or PagerDuty or Pingdom and New Relic. Or, you can build your own monitors with our Webhook integration. This integration includes an optional dead-man switch to report downtime.

Secure and efficient way to save all your reports online instead of thousands of paper. The 1st Incident app allows you to quickly and securely report field events. You don't need to keep a stack of paper reports in a book. Imagine how much easier it would be to access all your forms online or on your mobile device. 1st Incident reporting is the solution. Although an incident may be initiated in the field, it is how you respond and react to it that is crucial to your business process. 1st Incident reporting gives you the tools you need to make sure you don't miss an important field event. The final step in a incident's lifecycle is efficient data analysis. To identify problem areas in your day-to-day operations and ensure safety for your employees, generate actionable reports.

Convergence IMS allows you to quickly and intuitively record, investigate, and report workplace safety incidents. Integrates OSHA 300A, 300A, 300A, and 301 forms. Configure Convergence IMS exactly how you need it for your company and industry. You can add information about your company that is required by OSHA or DOT, the EPA or MSHA. This includes information about employees and your NAICS number. Employees can use our safety incident report wizard to quickly report any injury, illness or property damage, safety observation, and near-miss. Our safety incident reporting software allows you to centralize and track all aspects of incident management.

VMRay provides technology partners and enterprises worldwide with the best-in-class, scalable and automated malware analysis and detection systems that significantly reduce their vulnerability to malware-related threats and attacks.

WebEOC is a solution for crisis management that supports business resilience and intelligent response. WebEOC's unique set of utilities can be customized to suit the needs of any organization.

SIGNL4 is a mobile alerting app that allows teams to track, escalations, and ownership transparency. It offered reliable alerting via push, SMS, voice and voice calls, as well as duty planning and collaboration. SIGNL4 allows for a faster response to critical alerts and major incidents, as well as urgent service requests. Get the SIGNL4 app from https://www.signl4.com.

Mobile-first incident management reduces the time it takes to detect and respond. Security Services equip clients with the technology to send live video and location to their security forces as an incident unfolds. You decide when and how much to charge your clients by using our price flexibility program. You can offer iFollowAlerts as a part of your service package or as a standalone product. Only pay bandwidth used. No hidden fees. Your entire security team will be up and running in 48 hours. With our intuitive Control Hub and simple interface, your team will be able to receive and broadcast Alerts with minimal training. iFollow alerts means that your staff are not tied to a desk. The Control Hub is completely responsive and designed for mobile users. Many users who have access to a desktop prefer to use our mobile solution.

Status page takes the pain out communicating downtime and scheduled maintenance with customers and employees. Maximize productivity! Employees and customers can waste a lot time trying to figure it out when apps stop working. StatusCast keeps them informed and lets them know what's happening. They will love you for it! You're familiar with the scenario: Your e mail server goes down, and suddenly your help desk is overwhelmed by 1,000 support requests. By preventing inbound help desk calls from occurring, a corporate StatusCast page can reduce inbound costs. It is vital to inform your end-users about any changes in the status of your services to ensure maximum productivity. Communication is key to maintaining trust with your end-users. StatusCast pages allow for quick and easy communication.

Your organization will be stronger through incident management. Kintaba helps you manage, respond and recover from major incidents and outages. Kintaba is modern incident management made simple. One-click paging, IMOC and oncall rotations are all possible with Kintaba. You can also import employee directories to quickly add and manage responders. Rich Slack-integrated chat, activity logging and communication can bring people together. This will allow you to quickly mitigate the incident without having to worry about writing status emails. Your team will have easy access to critical information after severe events with automated Postmortem creation, distribution and review scheduling. Kintaba makes it easy to implement modern incident management across the entire lifecycle of your company. Instant chat, automated event monitoring, automated IMOC rotations, included postmortem templates and auto-scheduling are just a few of the many features that Kintaba offers.

Failure of technology can lead to business failure. ITRS Geneos gives you peace of mind by monitoring all your processes, applications and infrastructure in real time and alerting you or taking action when there is a problem. Geneos was born in capital markets and investment banking, two of the most challenging environments on the planet. Geneos understands that companies today face the same challenges. We are here to help them. Smarter, better monitoring. Geneos offers smarter monitoring of your infrastructure and applications in cloud, containerized, and orchestrated environments. Geneos offers highly customizable Enterprise-grade solutions that are low latency, secure, and time critical. We provide operational resilience across your complex technology stack to keep the lights on.

Better Status Page, Free forever Public and private status pages can be branded. Your status page can be customized to reflect your brand. Add your logo, social media links, or point it to a custom URL. Freshstatus keeps your customer in the loop. You can reduce support costs and build trust by communicating the status of your system to customers at any time. Freshstatus private status pages allow your team to have an internal status page that keeps all stakeholders updated in real-time. With a simple interface similar to Twitter, you can create an incident, update the incident in real-time, and change service status. Freshstatus includes incident templates and editable updates. You can also send email to your subscribers or tweet to followers to have complete control over the incident’s communication. You can also use Freshstatus to send private messages and collaborate with your team in context with private notes.

BKMS®, Compliance System. A compliance management system that helps to reduce risks, increase efficiency, and expose unethical behavior. The BKMS®, Compliance System is a modular platform that helps you to effectively and efficiently manage all compliance-related challenges facing your company. The BKMS® Compliance System is an intuitive and innovative toolkit that allows you to easily and successfully design your entire compliance process. It is a simple system that allows you to quickly get to grips digital compliance tools. The BKMS®, Compliance System allows you: Prevent and Combat unethical behavior Minimise liability risks and reputational risks for your business. Protect your employees and increase trust in your company by successfully implementing regulatory requirements. Our compliance solutions can be used in conjunction with other tools or as a standalone tool.

Safety, Medical Care, Workforce Health, Safety, OSHA Reporting, Workers Compensation and Compliance Management. Everything you need to manage a safe workplace, workforce safety and compliance in the post-COVID world. Our easy-to-use, quickly deployed Employee Health and Safety Management app allows you to automate, manage and control your workplace's safety and health workflows.

Open source, scalable and free Security Incident Response Platform. It is tightly integrated with MISP (Malware information Sharing Platform). This platform was designed to make life easier and to speed up the resolution of security incidents. Multiple SOC and CERT analysts may collaborate on investigations simultaneously. All team members have access to real-time information, including new and existing cases, tasks, observations, and IOCs, thanks to the integrated live stream. They can also view and manage new tasks and alerts from multiple sources, such as email reports and CTI providers, and SIEMs. They can then import them and start investigating them. A simple but powerful template engine can be used to create cases and associated tasks.

RemoteComply System, a cloud-based software platform, is intuitive and easy to use. It stores and maintains all information necessary to support Operational Risk Management. Standard reports are available. RemoteComply includes 6 integrated products. RemoteVendor, a vendor management system, evaluates vendors on FFIEC regulations. RemotePlan is a business continuity plan system that stores all company information to create a comprehensive business impact analysis. RemoteNotify is an alert notification system. It can send mass notifications via email, text, or audio to individuals. RemotePolicy, a document management system, manages all aspects of maintaining policies and procedures, including tracking, distributing, and authorizing documents. RemoteProfile is a risk management tool that manages the organization's assets.

StackPulse automates incident management and response, enabling continuous software service reliability. The StackPulse platform provides SREs, developers, and on-callers with the context and control to analyze, respond, and resolve incidents across all levels of the stack. StackPulse changes the way engineering and operations teams manage software and infrastructure services. Our Platform makes it easy for you to collaborate with a range of incident management tools, including automated war room creation, data capture, and auto-generated postmortems. These incidents provide data that can be used to generate recommendations for playbooks and triggers. This can help reduce MTTR and improve SLO compliance. StackPulse identifies risks based on the unique patterns of your organization's monitoring, infrastructure and operational data. Then, it recommends automated playbooks that are tailored to your company.

Quickly access data from all sources with a single search, including non-security data sources and unstructured data in cloud storage. Control where and how to store data, reducing storage costs and eliminating expensive data churn projects. Supercharge your security investigations with a single view of normalized and enriched search results from across your data sources.

Rapidly identify and mitigate network threats in real-time. After any setback, ensure that the network is safe and operating at a safe level. Recognize and immediately isolate any events that could pose a threat to your business. Monitoring IT performance of the entire network stack, right down to the endpoint. Event logs and usage data can be recorded, stored, and organized for any network component. All aspects of your security efforts can be managed from a single window. ArmorPoint combines the analytics that were previously monitored in separate silos (NOC and SOC) and brings them together to give a more comprehensive view of the security of the business and its availability. Rapid detection and resolution of security events. Security, performance, compliance management. Security automation and orchestration, event correlation that spans your entire attack surface.

Emergency managers need to be able to manage incidents during disasters. This tool allows emergency managers to effectively manage healthcare response during an emergency. Are you tired of not being able to get information about power, generator, and fuel status? Resource management provides accurate information by providing real-time status reports on available healthcare facility resources to those in most immediate need. It offers a flexible, intuitive dashboard and data collection tools to support emergency and day-today operations support. The HVA is a powerful and flexible tool to assess risk and plan for emergency situations for public health and the medical services. Medical Special Need Shelters were created to provide assistance for people who need it more than what is offered at a general shelter. ESF8 Portal's MSNS solution ensures continuity of services and quality care for shelterees, caregivers and staff while they are in a medical shelter.

Adashi C&C, a complete incident management platform, is designed to assist commanders in handling everyday incidents and large-scale catastrophes. Our incident command software gives fire and police commanders enhanced situational awareness, improved interoperability, detailed accountability tracking, and detailed accountability tracking to manage incidents efficiently and prevent deaths in the line of duty. The product aids commanders in real-time collaboration, tactical plan, resource management, incident reporting, and tactical planning. Public safety agencies around the globe use Adashi C&C, and we continue to expand our capabilities to improve emergency management. Adashi C&C provides robust incident command software platforms. The software is designed to be used at all types of incidents and includes an interactive data dashboard that allows for efficient decision making.

SOAR software provides benefits for your analysts, SOC, and overall organization via automated workflows and integrated intelligence. You can activate the right tools and people quickly - all hands are on deck. Automated IT security processes - no mistakes, no delays. You can prioritize, assess, and manage threats faster. This allows you to focus on the most important things. As you work, create audit-proof documentation to protect yourself against future threats. Security operation centers, CSIRT and PSIRTS use SOAR software to protect people, processes, and tools. Incident management software automates incident response processes to ensure security and operations teams can quickly respond to threats. The solution is eventually found through the efficient orchestration of all security operations. SOARs are a way to prevent future incidents by documenting all response activities in an uneditable manner. This allows for forensic evaluation of the case response.

Incident tracking software allows us to record, store, and track incidents from start to finish. A modern, affordable, flexible, scalable and simple-to-use solution for incident management. BCS Tracker is a cloud-based, scalable software that records incidents and daily logs in real time (with GPS tracking). This cloud-based incident management software allows your organization to keep a detailed database of incidents. Each stage of an incident can be recorded online and tracked until it is closed. To improve security, you can efficiently and economically analyze the incident and develop actions and strategies. You will receive real-time notification so you can quickly respond to and handle various situations.

Incident response services help with the remediation of a cyberattack or other damaging incident within a company's IT infrastructure. Our 6-step plan for emergency response provides rapid response services to your enterprise. It quickly addresses a suspected data breach and minimizes the incident impact. Benefits of Incident Response with Symune - Create an effective breach remediation strategy based on a thorough analysis of the nature of the breach. - Stop cyber attackers from encroaching on your network. - Access to a team expert cybersecurity analysts and incident responders whenever you need them.

React to messages by using an emoji. This will automatically pin the message to your retrospective timeline. It is inefficient and inconsistent to memorize and follow hard-to-find incident manuals. Create workflows to set reminders, invite responders, post checklists, send out notifications, etc. Use our Workflow templates to adapt them to your specific incident process. Assign roles so you can quickly see who is doing what. Instantly generate retrospective templates, timelines and incident details. We'll do the rest. Create automated runbooks by using our drag-and drop workflow creator. You can automatically trigger specific runbooks depending on incident conditions such as severity or affected services, instead of scrolling down Google Docs/Confluence.

Our 300+ pre-built Integrations will connect your cloud-based sources of data in less than a minute. Data from multiple sources can be combined without coding. Integrate with any communication or task management tool. Set up data-based monitoring (no-code, SQL or both) to detect incidents automatically. Define flexible incident behaviors, such as automatic closure based on data. Send notifications to the correct channel at the appropriate time, with a configurable escalation route. Manage follow-up in Flawless directly or forward to your favourite task management tool. Analyze incident logs and analytics to identify the most critical operational pain points. Playbooks for incidents with long resolution times can be tweaked to improve resolution speed. Benchmark departments/regions/teams to identify improvement potential.