Unicentric's flagship product, the servicexpert Suite, is an enterprise platform that allows us to create specialized case management and service delivery applications for each customer. Unicentric hosts the applications. Customers host them. They are used to provide and document service to clients, process transactions, manage operations, ensure compliance, and bill payers. The platform combines our data, form and report engines with common business commodities email and calendaring, contact management, document management and document management to automate billing and accounting. The application layer allows for customization and specialization, which results in a truly custom solution that does not require the addition or modification of the underlying code of servicexpert.