Best Hotel CRM Software in New Zealand

Boost bookings across all OTA channels, while still maintaining a positive market mix. Boost bookings across all OTA channels using one screen. To maximize inventory exposure, efficiently manage inventory, rates, and availability from a single screen. Connect with over 400 OTAs, wholesalers, and tour operators worldwide. Partner with regional or local players to drive demand for your property in specific markets. Alternate Accommodations partners can also be used to capture segments. Allow for greater rate parity to maximise direct bookings and make your property more competitive with OTAs. Use our iHOS Self Management Tool to create new content and allow instant updates through a single portal.

hotelierAI is our all-in-one, innovative, and integrated hotelierDirect booking engine. It integrates with hotelierDirect's data and marketing platform. It uses data analysis to segment, quantify and predict guest behaviour. It allows you to provide guest profile insights directly to your front desk, create timely, relevant social media campaigns with personalized content before, during and after each stay, and manage the review scores for your hotel. HotelierAI also analyses historical spend, stay behaviour, and social attributes to give you valuable insight into your core customers. Learn about the needs of guests who make direct bookings and get insights into the most valuable segments. Create floating guest profiles that you can share with customers facing teams across your properties.

Email clicks and opens, social media analytics, among other things. This is the first part of the puzzle. You have convinced a prospect to click on something. We are getting better but need more data to fully understand your campaign ROI. It is important to understand what is driving them closer to a purchase, especially when you have multiple calls to action. We are making progress. Clairvoyix has the best marketing database in business, the Clairvoyix Knowledge Factory. This makes it possible to enhance your direct marketing investments and maximizes your return. Clairvoyix is proud to know that direct marketing is both a science and an arts. We also understand that one cannot exist without another. We invest heavily in our technology platform and use the technologies of Microsoft & Oracle to ensure the best performance, security, scalability and investment protection.

Acteol, an Access company, is the enterprise CRM solution that allows operators to track every guest interaction and create a single customer view. Our hospitality customers work closely with us to better understand their customers and provide better sales and marketing campaigns. We have over 70 integrations with leading hospitality platforms, and over 10 modules that range from feedback and queries to social and loyalty. Simply put, we will help you connect, segment and engage, measure, and measure. All of your data can be combined to create a single view of all customers. Identify customers who are most valuable and those who need nurturing. Send targeted messages to your customers. You can measure your performance and get insight from the ongoing analysis.