Business Software for RingCentral RingEX

Workato is the operating platform for today's fast-moving businesses. It is the only AI-based middleware platform that allows both IT and business to integrate their apps and automate complex business workflows. Our mission is to help companies automate and integrate their apps and business processes at least 10x faster than traditional tools, and at a tenth the cost of traditional tools. Integration is a mission critical, neutral technology that can be used in heterogeneous IT environments. We are the only technology vendor that is supported by all three of the leading SaaS vendors: Salesforce. Workday. And ServiceNow. We are trusted by the world's most recognizable brands and the fastest-growing innovators. Customers consider us to be one of the best companies to do business.

ITBoost is the comprehensive IT documentation software that consolidates everything you need in one platform. It simplifies the management of documentation, KPIs, and client feedback, making the process straightforward. Developed by ConnectWise, ITBoost features a dynamic dashboard that offers the most sophisticated documentation tools available, showcasing the critical metrics from your external systems. With ITBoost, you can effortlessly access all your MSP business applications, including PSAs and RMMs. This solution empowers you to manage your tasks efficiently, all from a single, user-friendly interface. Enjoy the convenience of having all your essential tools in one place for maximum productivity.

Amazon's Alexa Smart Properties enables properties in various sectors to enhance their services with Alexa-powered voice experiences. Designed for large-scale deployment, the platform offers specialized features for senior living, hospitality, and healthcare, allowing users to control their environment with ease. By simplifying management and providing powerful analytics, Alexa Smart Properties helps streamline operations, boost efficiency, and elevate user experiences. It provides secure and customizable integrations that help properties stay innovative while delivering exceptional service to guests and residents.

Unlock your business potential with All-in-One Software Solution! Engineered for commercial & residential contractors.

Bliro serves as your dedicated AI meeting assistant, effortlessly taking notes for all your discussions without the need for bots and compatible with various meeting platforms! While you concentrate on essential tasks, Bliro handles everything from writing meeting minutes to extracting actionable items and automatically logging crucial details in your CRM system. Uniquely, Bliro operates silently in the background without relying on bots, making it compatible with all online meeting tools, calling systems, and even face-to-face gatherings. With its innovative audio driver, Bliro produces real-time transcripts and AI-generated meeting notes during your discussions, all while ensuring that no audio or video recordings are made—upholding the principle of Privacy by Design throughout the process! This commitment to privacy means you can participate in meetings with peace of mind, knowing your conversations are secure.

Time Miner is a robust timekeeping software tailored for law firms and individual attorneys, focusing on secure retroactive tracking. This innovative platform automatically detects and records billable hours that may have been overlooked from various communication channels, including calls, emails, and texts, all without the need for timers or altering current workflows. By effectively integrating with systems such as Clio, MyCase, RingCentral, Gmail, Dialpad, and Outlook, Time Miner meticulously analyzes communication patterns, pinpointing billable exchanges associated with clients and cases, subsequently transforming them into precise and ready-to-review time entries. Additionally, it accommodates call logs from carriers like Verizon, T-Mobile, and AT&T, permits the manual upload of contact lists, and safeguards sensitive information through AES-256 encryption. Engineered to curb revenue loss, Time Miner enables legal practitioners to regain missed billable hours, enhance precision in time tracking, and boost overall profitability—making the process not only effortless but also secure. Ultimately, this solution represents a significant advancement in optimizing billing practices within the legal industry.

Experts provide a truly unlimited service desk. All-inclusive cloud platform that connects your entire organization. It is designed to streamline workflows. Transform old ways of working into modern, intuitive workflows that empower teams to provide excellent service to customers. Standardize your processes and gain valuable insights to align IT with the business needs. You can make your business more cost-effective by having unlimited assets, customers, customers, reports and mailboxes. All modules are included as standard so you can scale your business efficiently. Halo Service Desk is trusted by customers from many sectors worldwide. We have 25 years of industry experience and work with our clients to make it a success. Halo Service Desk is an all-inclusive platform that streamlines your workflows. It's easy to customize and use.

Prodoscore™ is a software solution that measures your most valuable asset: your people. Prodoscore surfaces insights that keep you better informed and better prepared, using Machine Learning, AI, & Natural Language Processing. We measure thousands of daily activity points across your core business applications to provide productivity intelligence. Our mission is to provide never before seen visibility into employee engagement, rooted in data and digestible in seconds, to support a flexible work environment and ensure accountability. We want to be at the center of workplace decision-making by providing exceptional productivity intelligence that generates actionable insights for leadership. Implementation takes less than 15 minutes and has no impact on the end user.

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

Uncover fresh revenue streams and optimize your operations effortlessly with our services. Simply provide us with your diverse data sources, and we will handle all the intricate tasks for you. Your data will be meticulously repaired, enriched, cleansed, and smartly organized. We prioritize speed—while many competitors have implementation timelines ranging from 6 to 18 months, we deliver results in just a few weeks. Our solution is designed to be practical; by integrating data visualization tools with your data warehouse, you and your colleagues can access a comprehensive view of your organization through interactive dashboards. To fully harness the power of analytics, it is essential to establish a robust data infrastructure. We prepare your data so that analysts and business users can manipulate it freely and easily without needing IT assistance. With our platform, you can simply drag and drop data elements into your dashboards, share them seamlessly with your teams, and foster a genuinely transparent, data-driven culture within your organization. This transformation not only enhances decision-making but also empowers every team member to engage with data meaningfully.

Active Directory serves as a centralized repository for information regarding various objects within a network, facilitating easy access and management for both administrators and users. It employs a structured data storage approach, which underpins a logical and hierarchical arrangement of directory information. This repository, referred to as the directory, holds details about various Active Directory entities, which commonly include shared resources like servers, volumes, printers, as well as user and computer accounts on the network. For a deeper understanding of the Active Directory data repository, one can refer to the section on Directory data store. Security measures are seamlessly integrated with Active Directory, encompassing logon authentication and the control of access to directory objects. Through a single network logon, administrators are empowered to oversee directory information and organizational structures across the entire network, while authorized users can readily access resources from any location within the network. Additionally, policy-based administration simplifies the management process, making it more efficient even for the most intricate network configurations. This framework not only enhances security but also streamlines resource management, making network operations more effective.

Are you frustrated with telecom and UCaaS providers that fail to listen, offer generic solutions, and leave you feeling overwhelmed? We simplify the complexities of UCaaS by breaking down the advantages and disadvantages, enabling you to select the perfect tools for calls, meetings, and messaging. Our dedicated team advocates for your needs behind the scenes, ensuring you receive precisely what you desire. Enjoy the empowerment that comes with streamlined management of your communication technology, even as you support thousands of users. We take care of the setup and are always available for assistance when required. You deserve to confidently choose, implement, and support your UC technology, and our fully managed unified communications services are designed to do just that! We collaborate with you to create your ideal collaboration solution, assist with cloud migration, and provide ongoing support. With our unified communications software, user provisioning becomes a breeze. You can easily integrate and manage UC tools and platforms such as Cisco and Microsoft Teams all from a single dashboard, allowing you to onboard or offboard users in just a few clicks without any hassle. Plus, our commitment to your satisfaction means that we are always looking for ways to enhance your experience and ensure your success.

Gravity aims to simplify the process of streaming data from over 100 different sources, allowing users to pay only for what they actually utilize. By providing a straightforward interface, Gravity eliminates the need for engineering teams to create streaming pipelines, enabling users to set up streaming from databases, event data, and APIs in just minutes. This empowers everyone on the data team to engage in a user-friendly point-and-click environment, allowing you to concentrate on developing applications, services, and enhancing customer experiences. Additionally, Gravity offers comprehensive execution tracing and detailed error messages for swift problem identification and resolution. To facilitate a quick start, we have introduced various new features, including bulk setup options, predefined schemas, data selection capabilities, and numerous job modes and statuses. With Gravity, you can spend less time managing infrastructure and more time performing data analysis, as our intelligent engine ensures your pipelines run seamlessly. Furthermore, Gravity provides integration with your existing systems for effective notifications and orchestration, enhancing overall workflow efficiency. Ultimately, Gravity equips your team with the tools needed to transform data into actionable insights effortlessly.

The RingCentral AI Receptionist (AIR) serves as a phone agent powered by generative AI, integrated within the RingCentral business phone system to facilitate the automation of incoming call management with human-like conversational capabilities. It can be activated effortlessly in just a few minutes without the need for IT assistance, utilizing information from your website, FAQs, or uploaded materials to respond to common customer inquiries, filter out spam calls, arrange appointments, and send follow-up messages through SMS. By employing name- and context-based logic, it adeptly directs more complex inquiries, thereby eliminating the annoyance of tedious phone menus. AIR can engage in conversations in multiple languages, including English, French, and Spanish, with the ability to switch seamlessly between them, and offers customizable voice personalities along with tailored greetings. Additionally, it provides valuable real-time insights through call transcripts, analytics, and performance dashboards, enhancing operational efficiency. Furthermore, it easily scales to accommodate various locations and departments, ensuring a reliable and round-the-clock front-desk service that minimizes the chances of missed calls and improves customer satisfaction.

Trelica’s SaaS management platform offers IT teams valuable insights into the applications in use and their purposes, enabling informed decisions regarding expenditures, information security, and data privacy. Collaborate with users to enhance and secure the applications essential for your business's success while eliminating unnecessary SaaS usage. Gain a comprehensive understanding of your SaaS ecosystem effortlessly by automating the discovery of applications and gathering insights on user engagement. Keep track of your SaaS inventory by monitoring licenses, renewal dates, and spending on approved applications, while also removing applications that pose risks or are no longer needed. Transition away from isolated Excel InfoSec surveys and establish a streamlined contract lifecycle to oversee third-party applications from initiation to decommissioning. Ensure your SaaS management practices comply with GDPR and the California Consumer Privacy Act across all business sectors and maintain effectiveness across different regions. Ultimately, by implementing these strategies, your organization can foster a more efficient and secure SaaS environment.

The fastest way to integrate APIs, and run code. Pipedream is a serverless computing platform and integration platform that makes it easy for developers to create event-driven workflows and connect apps. Any API can be turned into an event stream by creating event sources. You can create event sources to listen for tweets, Github events or Airtable records. You can inspect events in a human-friendly manner, trigger Node.js workflows for every event, and consume events in your app via API. Node.js code steps are used to create workflows that run on every event. You can write your own Node.js and use any npm packages. Or you can reuse actions that scaffold popular APIs. You can trigger via sources, a custom URL, email address or SDK code, or a schedule. Connect to Auth apps once and they will continue to work in your workflow. Pipedream supports OAuth, key-based auth and handles token refresh and OAuth flow for you. Simply link accounts to steps, and include the appropriate auth information in code.

Ensuring security and compliance in contemporary collaboration platforms is crucial for enterprises aiming to mitigate risks related to data exposure, security, and acceptable use during interactions. This approach enables organizations to effectively oversee what is shared, communicated, and documented throughout collaborative sessions. With cloud-based solutions that are quick and simple to integrate, businesses can facilitate safe collaboration across remote locations and a distributed workforce. Furthermore, aligning video conferencing and collaboration practices with security, risk, and compliance mandates empowers organizations to utilize modern communication tools without concern. Theta Lake offers a specialized compliance suite designed for the automatic identification of regulatory risks, streamlined compliance processes, and archiving solutions for video marketing, conferencing, and audio recordings. As the demand for video marketing and conferencing continues to surge, it coincides with a rise in regulatory requirements such as MiFID II, FCA, GDPR, FINRA, and FFIEC, highlighting the need for robust compliance measures. Consequently, companies can confidently embrace these communication technologies while adhering to necessary regulations.

Effortlessly create and manage webinars equipped with interactive elements that give you full command. Initiate live webinars directly from your RingCentral application, where you manage all your other tasks. You can accommodate as many as 10,000 attendees and 100 panelists. Analyze metrics related to engagement, quality, and overall performance. Set up your webinars in mere seconds and coordinate practice sessions seamlessly. Integrate popular applications to facilitate easy registration tracking. Enjoy a familiar user interface on a secure and reliable platform. Bring your entire organization together with a streamlined broadcast experience. Benefit from user-friendly host settings that enable you to remain more engaged before, during, and after your event. Boost attendance by simplifying access to webinars via the RingCentral app or through a browser link that requires no downloads. Maintain participant focus with engaging Q&A sessions and polling features. Swiftly share webinar recordings, examine attendee statistics, and gather insights to enhance future broadcasts from the host dashboard, ensuring continuous improvement in your presentation skills. This comprehensive approach ensures a professional and interactive experience for both hosts and participants alike.

A revolutionary conversation intelligence platform has arrived, designed to streamline your revenue organization while providing valuable insights from customer discussions. This tool empowers your sales teams to consistently exceed their quotas by harnessing intelligence from interactions across various communication channels, including calls, emails, and video meetings, all seamlessly integrated with your CRM. By utilizing conversation intelligence from leading experts in cloud voice solutions, you can enhance your sales pipeline, automate processes, and elevate your team's performance. Freeing representatives from monotonous tasks allows them to concentrate on closing deals effectively. By optimizing operations and removing unnecessary workflows, you ensure that the right information reaches the appropriate individuals at the ideal moment. Moreover, artificial intelligence (AI) identifies key moments within the buyer's journey, ensuring that no opportunity is overlooked for addressing and resolving potential issues. This innovative approach not only accelerates growth but also fosters a more agile and responsive sales environment.

Canals is an innovative operating platform powered by artificial intelligence, specifically tailored for wholesale distributors, aiming to streamline the most labor-intensive processes in sales, customer service, accounting, and purchasing. This platform adeptly converts unstructured customer inquiries—such as those found in emails, PDFs, spreadsheets, handwritten notes, or voicemails—into organized quotes or sales orders that can be swiftly reviewed and submitted directly into ERP systems. By leveraging sophisticated AI technology, it accurately interprets customer intent, aligns requested items with product catalogs, and autonomously creates complete and precise orders, thereby eliminating the need for tedious manual data entry and product searching. Covering the entire spectrum of revenue and operational cycles, Canals empowers teams to react more quickly to customer requests, enhance quote turnaround rates, and boost win percentages while simultaneously minimizing errors and returns. Moreover, the platform continually adapts by learning from user interactions, customer preferences, and historical trends, ensuring that it evolves to meet the changing needs of its users. Ultimately, Canals not only simplifies workflows but also enhances the overall efficiency of wholesale distribution operations.