Business Software for Network Glue

Datto RMM, a cloud-based remote monitoring platform and management platform that provides MSPs with the ability to secure and reliably manage customers' IT infrastructures, is reliable, modern and reliable. It was designed to reduce complexity, costs, risks, and risk. It includes powerful automation tools and monitoring tools like ransomware detection, patch management and remote control takeover. This allows MSPs to prevent IT problems, respond quickly to incidents, and provide better service to customers. All-in-one, reliable cloud backup and disaster recovery that is image-based. Cloud-to-cloud backup, fast recovery of critical data in Microsoft 365 or G Suite applications. Support for Windows and Mac allows for fast file and folder backups and restores. Secure file sync and sharing with a centrally managed, secure collaboration system. Servers can be quickly and reliably restored using an image-based, all in one business continuity and disaster recovery solution.

Eliminate the practice of sharing credentials, create robust administrative permissions, implement comprehensive login security for your clients, and satisfy insurance and compliance obligations with Evo Security. EPIC represents the next significant advancement for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), Network Operations Centers (NOCs), and Security Operations Centers (SOCs) that aim to mitigate the risks of credential sharing while ensuring secure logins for endpoints, network devices, and web applications in a unified manner. A crucial yet often overlooked aspect of managed services is the necessity for MSP administrators to internally share customer passwords and multi-factor authentication (MFA) codes. While Password Managers and various Password Rotation tools provide some level of convenience and improvements, they ultimately perpetuate the same issues. With cybercriminals increasingly targeting MSPs and regulatory demands calling for better solutions, this unwanted practice has reached its limit. The Evo Privileged Access Manager allows for seamless access management in scenarios where technicians and administrators need to interact with the Evo platform, whether in a managed or co-managed customer environment. This flexibility ensures that security protocols are maintained while still providing the necessary access for operational efficiency.

The continuously changing landscape of cyber threats compels organizations to develop a robust security framework capable of enduring advanced cyberattacks, such as zero-day exploits and supply chain breaches. To uphold critical cybersecurity practices, it's essential to have the right combination of personnel, processes, and technology, and Barracuda Managed XDR can serve as a valuable ally on your cybersecurity path. This open extended detection and response (XDR) solution merges advanced technologies with a dedicated team of security analysts based in our Security Operations Center (SOC). By processing billions of raw events daily from over 40 integrated data sources, the Barracuda Managed XDR platform, paired with our comprehensive threat detection rules aligned with the MITRE ATT&CK® framework, enables us to identify threats more rapidly and decrease response times significantly. Investing in such a solution not only enhances your security posture but also empowers your organization to navigate the complexities of modern cybersecurity challenges with confidence.

Enhance both customer and employee loyalty with our one-click survey tool, which seamlessly integrates with your CRM or email signature for automatic deployment. Employees who excel in service can be instantly rewarded, with their achievements showcased on a public newsfeed. This platform fosters an environment where recognition comes from both managers and colleagues, tailored to reflect the organization's culture and objectives. All acknowledgments are visible on the newsfeed, promoting a culture of appreciation. By establishing goal-oriented contests, you can effectively communicate and align your company's objectives with your team, ensuring that top achievers are duly rewarded for their contributions. With Crewhu, you not only minimize employee attrition but also boost customer loyalty, recurring revenue, and overall profitability. Designed specifically for Managed Service Providers, Crewhu streamlines the process of engaging and motivating your team, ensuring that customer satisfaction is at the forefront while driving the growth of your business. Ultimately, fostering a positive workplace culture leads to happier employees, which in turn results in satisfied customers and a thriving organization.

Securely and reliably backup Microsoft 365 and Google Workspace (formerly G Suite). This will ensure that critical business programs, email, and docs are protected against cyber threats and downtime. Datto SaaS Protection, a cloud-to–cloud backup solution, is designed exclusively for MSPs and protects thousands of businesses. Datto SaaS Protection provides comprehensive backup, recovery, and overall cyber resilience for critical cloud data that lives within Microsoft 365 and Google Workspace apps. One-click restore allows you to quickly recover from ransomware and user-error, and protect your data against permanent loss. Easy onboarding makes it easy to get new clients up and running quickly. Client backups can be managed from one pane of glass. Discounts are applied to all licenses sold by your clients. This means that the more you sell the more you will make. You can meet compliance, security, and business continuity requirements beyond Microsoft 365 or Google Workspace.

CharGenie encompasses all the functionalities of ChatGPT while being current with the most recent facts and happenings. Additionally, ChatGenie is accessible at any time, offers unrestricted usage, supports over 75 languages, and provides mobile applications for both Android and iOS devices. Beyond being a standout feature within Writecream, ChatGenie is complemented by a suite of AI-driven tools that can create artwork and voiceovers, along with more than 45 pre-designed templates to assist in producing various types of written material. Furthermore, this diverse range of tools allows users to enhance their creativity and productivity seamlessly.

Stay linked with top-tier routing capabilities that feature an integrated firewall, intrusion detection system, and a seamless 4G LTE failover. The Datto Networking Appliance (DNA) and D200 Edge Routers from Datto Networking offer a comprehensive solution, merging effective routing with firewall protection, web content filtering, and fully integrated 4G LTE Internet failover, catering to the needs of small and medium-sized business clients. Additionally, the stateful firewall, along with the DNA's advanced intrusion detection and prevention systems, significantly boosts the overall security posture of the network. This combination ensures that businesses can maintain reliable and secure connectivity at all times.

The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.

Enhance the efficiency of your board meeting preparations with Directors Desk, a platform that facilitates the compilation of board books, document storage, and distribution, as well as the execution of votes, surveys, and discussions. With its centralized approach, Directors Desk software streamlines the sharing of essential information through a web interface or board meeting application, ultimately boosting the productivity of meetings regardless of location. Tailored for corporate secretaries and administrators, this tool aids in the effective distribution of board materials and management of meetings. Administrators benefit from the ability to control user access, maintain an audit trail, and utilize a centralized document repository. Accessible via PC, tablet, or smartphone, Directors Desk allows users to log in to their accounts to view and download up-to-date board materials, add annotations, respond to votes and surveys, and engage with fellow board members directly within the platform, thereby fostering more interactive and collaborative discussions. This comprehensive approach to board management not only saves time but also ensures that all members are well-informed and actively participating in the decision-making processes.

We provide MSPs with adaptable, dependable, and innovative cloud-based communication solutions that empower them to expand their operations with precision and focus. BVoIP was developed in response to the genuine challenges and frustrations experienced by actual MSPs. Prior to assisting MSPs, we spent 17 years as one ourselves, gaining valuable insights into the industry's flawed communication strategies that relied on a haphazard mix of unreliable products and services. This often resulted in high operational costs and excessive demands on customer support. Recognizing the need for straightforward and scalable communication solutions, we pioneered a new approach that utilizes cloud technology to streamline business communication, eliminate back-office inefficiencies, and ensure that phrases like "can you hear me now" become a thing of the past. With our comprehensive and standardized communications platform, we are now equipped to provide MSPs with the essential solutions they have been seeking to thrive in a competitive landscape. Ultimately, our goal is to transform how MSPs manage communication, allowing them to focus on their core business objectives.

Looking to reduce lengthy queues at your entrances while enhancing the entry experience for both residents and their guests? Discover QuickPass, the cutting-edge visitor management technology that stands out in today’s market! This exceptional access-control solution is tailored for upscale gated communities. By leveraging state-of-the-art RFID and license plate recognition technologies, QuickPass not only facilitates seamless entries for residents and visitors but also removes the necessity for maintaining multiple databases, all while ensuring top-notch security. The accompanying app, QuickBlue, integrates effortlessly with existing access control systems, requiring no equipment or infrastructure modifications. Both security personnel and authorized administrative staff benefit from immediate access to precise data and essential community information, all from the comfort of their vehicles. QuickPass is a premier web-based access control solution expertly designed to address the distinctive demands of gated communities. Additionally, security teams enjoy streamlined, handheld traffic management capabilities from various locations, including the gatehouse, driveway, or vehicle, along with real-time data access. With QuickPass, efficiency and security come together to create a smooth entry experience for everyone involved.