Business Software for Google Business Profile

Enhance communication across all departments and channels to improve every aspect of the customer experience. We firmly believe that exceptional individuals are the driving force behind a business’s growth and success. This is why our omnichannel managed messaging services are exclusively staffed by real people who infuse each interaction with their personal touch and human insight. By employing empathy and authenticity, we create dynamic and genuine connections that surpass what A.I. and Bots can offer. Consequently, this approach leads to industry-leading conversion rates and an increase in closed deals for our esteemed clients. Elevate your leads with unparalleled customer data insights. DataWise provides valuable perspectives on customer behavior, enabling a quicker buying process. We integrate with a variety of digital retail platforms to deliver human-powered assistance during intricate purchasing journeys, thereby minimizing drop-off rates and significantly boosting sales. Ensuring that every customer feels valued and understood is at the core of what we do, driving customer loyalty and satisfaction in the long term.

A comprehensive platform designed to elevate your barbershop or salon business while maximizing profits. Gain mastery over your operations, boost revenue, and improve your brand's visibility through a straightforward, all-in-one solution. Squire Terminal bridges your online services with the physical environment, allowing you to create a seamless in-person checkout experience. The Chipper™ is equipped to handle all EMV transactions, including options like Apple Pay and Android Pay, utilizing advanced data encryption technology to ensure secure payments. This card reader features a built-in touchscreen and pin pad, supporting tap, swipe, chip, Interac, Apple Pay, and Android Pay transactions. You can even customize the display with your shop's branding to enhance customer engagement. Committed to simplifying grooming and style for men, Squire Technologies stands out as a leader in the industry. Their innovative approach not only streamlines the checkout process but also enhances the overall customer experience.

Facelift Cloud stands out as a premier social media management solution, allowing users to effortlessly publish, advertise, oversee, monitor, analyze content, and engage their community in just a few clicks. It enables the centralized and effective management of activities across platforms such as Facebook, Twitter, Instagram, YouTube, Xing, LinkedIn, and more, making it a world-class tool in over 50 countries. This versatile platform is designed to cater to businesses of all sizes and ensures top-notch data security through ISO 27001 compliance, as well as adherence to GDPR standards. Whether your goal is to schedule and disseminate social media posts on a large scale or to evaluate the success of your content, our marketing solution is geared to elevate your social media presence significantly. The user-friendly post-creation process guarantees the production of high-quality content across all channels, while managing and responding to numerous messages becomes manageable with the unified inbox feature that organizes your community interactions seamlessly. Additionally, Facelift Cloud enhances your ability to engage with audiences, making communication streamlined and effective.

Boost your earnings by transforming your website into a comprehensive digital storefront that accommodates online orders, catering services, gift cards, events, and much more. Ensure your brand is prominently showcased in every transaction, whether it’s gift cards, tickets, merchandise, or online purchases. Enhance your visibility with a website designed to improve search engine rankings and streamline your marketing efforts. Manage incoming orders, make website adjustments, sell gift cards, and oversee event planning all from a single user-friendly dashboard. Draw in a larger audience to your website and turn them into paying customers with a smooth and fast checkout process. Meet your customers' preferences by enabling them to place orders directly from your restaurant’s own site instead of relying on third-party marketplaces. Captivate potential diners with enticing images of your menu offerings, and convert their interest through an ordering experience that is both user-friendly and optimized for mobile devices. Additionally, by providing a seamless interface, you can cultivate loyalty among your patrons and encourage repeat business.

A conversational commerce solution tailored specifically for auto dealerships. It provides a seamless car purchasing journey directly from your website and Facebook page. Customers can explore your vehicle inventory and inquire about details at their convenience through live chat, text messaging, and messenger platforms. Collaborate effectively to enhance customer satisfaction levels. Monitor live discussions and engage to forge personal connections with your clientele. Showcase your top deals and adjust their visibility according to individual visitor interactions, fostering a customized experience for each customer. Acquire high-quality leads that are primed for conversion into sales opportunities. Activate our platform and witness a surge of leads flowing into your CRM. Simplify and enrich the communication process for customers engaging with your dealership. Our comprehensive chat solution will empower you to enhance interaction and close more sales. This innovative approach not only streamlines customer engagement but also helps build long-lasting relationships with your clients.

Without measurement, change is impossible. Milestone Analytics empowers you to enhance your marketing strategy and investment effectively. By tracking your digital marketing efforts across various channels—including your website, mobile platforms, social media, and paid search—you can gain valuable insights. You can also compare different locations and incorporate external data such as brand reports. Serving as your comprehensive hub for digital marketing performance, Milestone Analytics stands out as an essential business intelligence tool for any enterprise. It simplifies the often tedious process of digital marketing analytics. With Milestone Analytics, you can go beyond just website metrics, gaining access to all vital KPIs, channel distribution insights, social media performance, digital marketing campaigns, reviews, and much more. All your marketing metrics are conveniently aggregated and visualized in appealing, user-friendly charts. You will benefit from a unified performance view that spans all marketing channels while seamlessly integrating data from your website and various distribution platforms, allowing for more informed decision-making.

PinMeTo is a marketing and search technology for multi-location brands that enables enterprise brands to streamline the management of business information, online conversations, and messaging across various online maps, services, apps, and directories. Improve your local search visibility with Listings Management: -Audit and detect brand inconsistencies on various online directories -Optimize and bulk update your local business listings with accurate information Streamline your online reputation management: -Monitor and respond to reviews and ratings across all your locations from various channels with one, convenient platform -Share and assign review response duties among your team -Save and quickly apply your favorite replies for frequently asked questions -Quickly locate unresponded reviews and add private notes to the ones that require more attention Local social media management tool to post in bulk -Tailor and share localized content for different channels and communities -Schedule your posts on Instagram, Facebook, and Google Posts -Conveniently search and find older posts across different connected social media accounts

Resy caters to a wide range of dining experiences, from beloved neighborhood spots to renowned restaurants recognized by James Beard and Michelin awards. Information such as guest profiles, special occasions, dietary needs, and more can be effortlessly shared across all venues by any user, on any device, ensuring that no questions need to be asked. Unlike other services, Resy does not impose charges per reservation, allowing you to thrive without penalties for your success. Additionally, throughout 2020, we are offering complete fee relief to both new and existing partners. When you combine our cutting-edge table management system with an insightful data and analytics portal, you can achieve unprecedented levels of reservations and revenue. Today, dining discovery extends beyond a single platform; food enthusiasts frequently utilize various channels to explore and engage with their favorite eateries, particularly through their smartphones. To enhance this experience, we have collaborated with major platforms like Instagram, Google, and Facebook, enabling a smooth integration of Resy restaurant bookings directly within their services, ultimately simplifying the reservation process. This comprehensive approach aims to ensure that every dining experience is as seamless and enjoyable as possible.

Discover the top products, prices, and locations for your purchases. Effortlessly browse through countless stores and a vast array of items. Evaluate prices and find purchasing options, whether online or in your vicinity. The shopping cart highlights items available for purchase through Google, ensuring a seamless and secure experience. Your transaction is protected by a Google Guarantee, providing peace of mind. We offer assistance with any issues related to delayed or incorrect orders, as well as with returns and refunds. Additionally, online retailers have the opportunity to feature their merchandise on Google Shopping, increasing their visibility. This platform makes the shopping experience more convenient for everyone involved.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Your business deserves a fair and accurate representation on the internet. Regardless of the challenges you encounter online, ReputationDefender is here to assist you. We offer solutions to safeguard your privacy, amend erroneous search results, and much more. Take charge of what appears when individuals search for you or your company on Google. Stop third-party firms from distributing your sensitive personal data on the web. Encourage satisfied customers to share their positive experiences through online reviews. Enhance your digital reputation among potential clients searching for local businesses. As face-to-face interactions become more prevalent, the online reputation of your business is increasingly influenced by location-specific consumer feedback. Companies with a higher number of favorable reviews tend to perform better in online search rankings and mobile map queries. The rise of social media recommendations, such as “Visited by Friends,” is gaining momentum and becoming an essential tool for businesses. It’s vital to actively manage your online presence to foster trust and credibility with your audience.

Whitespark is designed to enhance your customer acquisition through Google by boosting your rankings and accelerating your local search success with its comprehensive tools and managed citation services. With features that range from citation building to review generation and ranking tracking, our solutions empower you to increase visibility, attract more clients, and streamline your local search management. Monitor your search engine performance on platforms like Google and Bing in any location, including the local pack, local finder, maps, and organic search results. Our Reputation Builder simplifies the process of growing your online reviews and gathering customer feedback, while the Local Citation Finder quickly identifies crucial citations that your competitors possess, which can help elevate your local ranking. By utilizing Whitespark’s managed citation and local SEO services, we handle the groundwork so you can focus on serving your new clientele effectively. Gain the competitive advantage necessary to differentiate yourself, enhance engagement with your listings, and assert control over your branded search outcomes, ensuring your business thrives in a crowded marketplace. Our commitment to your success means that as your rankings improve, so too will your ability to connect with potential customers.

Our Managed Detection and Response (MDR) service is specifically crafted for superior threat detection, proactive threat hunting, anomaly identification, and offering responsive guidance through a comprehensive defense-in-depth strategy that continuously observes and integrates data from network activities, endpoints, logs, and various other sources. In contrast to a conventional Managed Security Service Provider (MSSP), our approach emphasizes proactive threat prevention rather than merely reactive measures. To achieve this, we employ cutting-edge technologies in cloud computing and big data analytics, alongside advanced machine learning algorithms, all supported by the foremost incident response team in the cybersecurity field to effectively pinpoint risks to your systems. Our methodology harnesses a blend of top-tier commercial solutions, open-source resources, and proprietary tools to ensure the highest level of monitoring accuracy. Additionally, we have formed a partnership with Cylance to deliver unparalleled endpoint threat detection and prevention through their innovative solution, CylancePROTECT(™), ensuring that our clients have access to the most effective protection available today. This commitment to leveraging the latest technology and expert collaboration positions us as leaders in proactive cybersecurity solutions.

Digital Air Strike empowers companies to connect with consumers on the internet through precision-targeted advertisements, enhanced 5-star ratings, tailored social media strategies, proprietary lead response solutions, and advanced AI-driven messaging. With an outstanding team and industry-recognized technology, they provide quantifiable returns on investment to over 5,000 businesses globally. Many organizations depend on their acclaimed social media marketing, reputation management services, and intelligent messaging tools, along with patented lead response technology, to enhance customer engagement and grow their client base. The expertise of Digital Air Strike's professionals, coupled with strategic partnerships, guarantees exceptional outcomes and measurable returns. Partnering with Digital Air Strike can yield a remarkable ninefold increase in positive reviews, leveraging their acclaimed review amplification technology along with social media management and reputation enhancement to improve online presence and outshine competitors in the market. This comprehensive approach not only boosts visibility but also strengthens customer loyalty and trust, ultimately driving business growth.

In the realm of real estate, establishing the right relationships is crucial. ListingManager™ empowers you to forge these connections by providing a comprehensive suite of online marketing services. Beyond our innovative IDX tool and website development, we also deliver tailored digital marketing strategies, ongoing support, education, and essential tools. Your website serves as the foundational element of your online strategy. However, attracting visitors to your site, building an audience, and maintaining communication with your clients occurs across various online platforms. We create a personalized, actionable plan that enables you and your team to maximize your digital footprint. Our team of digital marketing specialists will handle all the intricate details, allowing you to concentrate on your expertise in buying and selling properties. As a dedicated real estate professional, your time is valuable, and you shouldn't have to sift through countless blogs or attend endless webinars. Instead, we will take on that responsibility for you, so just share your challenges or areas for improvement, and we’ll provide the solutions you need. This way, you can focus on what truly matters—growing your business and serving your clients.

We help brands pioneer conversational commerce by integrating chat apps, shop systems, and bots into one intuitive design. Introducing charles: the conversational commerce suite designed for consumer brands. For brands that want to build relationships and talk with their customers. Beautiful and intuitive UI that integrates commerce backend with messenger API's. Your product catalogue and checkout experiences can be integrated into conversational journeys. Get opt-ins, create subscriber lists, and notify your customers about new campaigns, products, restock, or shipment tracking. We help you convert website traffic into meaningful conversations that result in higher conversion rates and lower returns. Chat can be used for retention as well as acquisition, according to our belief. Your best customers can have a personal concierge at scale without the need to log in. Integrate with your customers' daily routines. Messenger apps are now 20% more popular than Social Networks.

A Comprehensive Marketing Solution for Local and Online Retail. Lynkem streamlines the process of creating, collaborating on, and distributing marketing materials, thereby improving multi-channel retail experiences. ShopCast™ turns a retailer's available inventory into a powerful digital marketing asset, functioning as an automated service that operates around the clock to attract customers to both physical and online stores. With a swift, one-time setup, retailers can enhance their visibility on Google and social media, making it easier for consumers to discover their products. Designed for retailers of all sizes, ShopCast provides essential tools for effective online presence. Additionally, BrandCast™ enables marketing teams to efficiently disseminate digital content across hundreds or thousands of locations, ensuring consistent messaging is maintained across various platforms. This centralized system simplifies content curation and distribution, allowing brands to effectively drive foot traffic to local stores by launching targeted social media advertisements tailored to specific markets. By leveraging these innovative solutions, retailers can significantly enhance their marketing efforts and boost overall sales.

Enhance your visibility on Google and drive more traffic to your site by consistently engaging with reviews to improve your local search rankings. Utilize Geo Location Check-ins to create localized content, effectively communicating the services you offer and your business location to search engines. Streamline the management of online reviews in a single platform, allowing for prompt responses to negative feedback. To achieve top rankings in search results, focus on generating a higher volume of reviews while showcasing a robust online reputation that attracts potential customers. Provide exceptional service from the initial contact to the completion of projects to encourage referrals from satisfied clients. Implement a referral program to cultivate a reliable influx of new customers and foster a company culture that values and promotes referrals. Engage previous customers through targeted email marketing campaigns that reinforce your brand presence. Allow clients to conveniently schedule appointments online, which not only increases bookings but also saves valuable time. Lastly, analyze which content resonates best with your target audience for future marketing strategies and engagement efforts. This comprehensive approach will ensure a lasting connection with your customer base.

Enhance the claims process for your patients through a user-friendly online platform. By utilizing eClaims, you can impress your patients by filing claims for them, which will not only lower their out-of-pocket costs but also give your practice a competitive advantage. This approach can lead to a decrease in clients' expenses, thereby reducing the credit card fees that your practice incurs. Additionally, attracting new clients and keeping existing ones is made easier with the increased likelihood of follow-up appointments. Upon registration, you can also take advantage of complimentary marketing opportunities. Once you're set up, you can conveniently check your patients' insurance details and file claims electronically, receiving immediate feedback from insurers. There's no need for specialized hardware or software to get started. You can also save on credit card fees by only charging clients for the amounts not covered by their insurance. Viewing your transaction history simplifies the payment reconciliation process, and you can choose to assign payments to either the healthcare provider or the patient, ensuring clarity and flexibility in billing. This seamless system not only supports your practice's efficiency but also enhances patient satisfaction significantly.

Alcméon’s innovative cloud technology allows businesses to leverage popular messaging platforms like Facebook Messenger, iOS Messages, and WhatsApp as dynamic channels for customer service, marketing, and conversational commerce. It integrates seamlessly with leading social media and messaging APIs, including Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, and Google My Business, with a commitment to rapidly adopting new features by collaborating directly with their technical teams. Furthermore, Alcméon’s back office is designed for effortless connectivity to clients' information systems and CRM platforms such as Salesforce, Oracle, Zendesk, and Efficy, ensuring streamlined operations. Clients benefit from the support of a dedicated customer success manager, along with comprehensive training options both online and offline, as well as exclusive events tailored just for them. This comprehensive approach not only enhances customer engagement but also empowers businesses to stay ahead in the ever-evolving digital landscape.

Menu Connect by Tripadvisor offers a seamless way to consolidate your menu and essential business information, allowing you to reach both current and prospective customers wherever they are searching. Diners are actively looking for the dishes you offer, and with Menu Connect, your restaurant will be visible in the places that potential customers frequent. All you need to do is update your menu and verify your business information, and then you can relax while we ensure that all your details are consistent across the internet. By managing your online presence from a single platform, you save valuable time, and you can also utilize a QR code to provide diners with a mobile-friendly version of your menu. Boost your visibility by making your menu searchable to the right audience on various online platforms, including not just Tripadvisor, but also Google and Facebook. You will appear in search results whenever diners are looking for specific items on your menu, helping to connect them with your offerings. Additionally, you can discover where diners are learning about your restaurant across the web, giving you insights to further enhance your marketing strategy. This all-in-one solution not only simplifies your management tasks but also amplifies your restaurant's reach.

Cauliflower can process feedback and comments for any type of service or product. Cauliflower uses Artificial Intelligence (AI) to identify the most important topics, evaluate them, and establish relationships. Machine learning models in-house developed for extracting content and evaluating sentiment. Intuitive dashboards that offer filter options and drill-downs. You can use included variables to indicate language, weight, ID and time. In the dropdown, you can define your own filter variables. Cauliflower can translate the results into a common language if necessary. Instead of reading customer feedback sporadically and quoting individual opinions, define a company-wide language.

ThumbStopper® provides brands with a way to enhance their content visibility through the social media and search platforms of their retailers at the local level. We handle all the challenging aspects for you by creating sales sheets and digital enrollment materials that align with your brand identity. This approach simplifies the process of connecting with and activating your retailer network. Our committed customer success team is dedicated to optimizing retailer engagement and ensuring you’re informed about new features and enhancements, allowing you to focus more on interacting with your audience. Given the demands on your time while overseeing your brand, it’s essential to adopt solutions that offer time-saving benefits rather than add to your workload. By implementing the social media strategies we’ve curated, you can expand your reach, increase your engagement, and cultivate a growing community of loyal consumers. Furthermore, effective advertising doesn’t have to come with a hefty price tag for brands or retailers, and our strategies aim to prove just that. Embrace these insights to make the most out of your marketing efforts.

Today, consumers increasingly depend on online reviews to guide their buying choices like never before. The ratings you acquire can significantly influence whether your business flourishes or your competitor takes the lead. You have the power to manage your online reputation effectively without altering your current practices. While encouraging customer reviews may have once felt like a daunting task, it is now a seamless process. What was once considered a hassle has transformed into a valuable opportunity. Today, soliciting feedback from your customers has become straightforward and painless, allowing them to leave genuine reviews with ease. With an active reputation marketing system in place, every new review is strategically directed to the review platform where it will yield the greatest impact, while any negative feedback remains private for your internal assessment. This approach enables you to respond to customer concerns promptly and efficiently, enhancing your business’s overall image and customer satisfaction.

Boost your sales as we elevate your visibility in organic Google search results by securing stars for your online rating. Trustist guarantees an enhancement in your ratings through our innovative approach! Easily gather reviews from various sources and get a comprehensive overview of your online reputation at a glance. Automatically share your stellar customer feedback across your preferred social media channels. Our two-tier aggregation process collects reviews from all the review platforms you currently utilize—beginning at the location level (like York, London, etc.) and extending to the brand level for a holistic view of your reputation, including performance details for each specific location. By utilizing structured data and schema markup, we ensure that your reviews from all sources are showcased to Google, resulting in impressive stars appearing alongside your organic Google Search and Google Maps listings—this feature is available for all pages except your homepage. For instance, Goadby experienced a remarkable improvement with their average rank on Google climbing three positions, leading to a 60% surge in traffic over six months, alongside a notable 5% rise in sales! Our system not only enhances visibility but also fosters trust and engagement with potential customers, ultimately driving business growth.