Business Software for Fiserv

VALID Systems offers a comprehensive, AI-powered platform for risk management and fraud prevention specifically designed for financial institutions, featuring three essential modules that tackle a wide array of contemporary threats. The Transactions module utilizes advanced machine learning and rule-based systems to identify various forms of fraud, including check fraud and digital-channel threats, in real time by harnessing data pooled from a consortium, which significantly enhances both accuracy and decision-making speed. The Liquidity & Lending module streamlines the processes of credit decisioning and managing overdraft risks, employing behavioral analytics and adaptive underwriting models to fine-tune small-dollar loans and credit lines, all while ensuring a positive customer experience and minimizing potential losses. Lastly, the Data Intelligence module plays a crucial role in consistently tracking model performance and identifying data drift, offering insights into AI bias and ensuring compliance with regulations through user-friendly dashboards. This holistic approach empowers financial institutions to stay ahead of emerging risks and maintain operational integrity.

SavvyMoney offers a comprehensive digital platform for financial wellness and credit score management, designed specifically for financial institutions to provide their clients with complimentary access to real-time credit scores, complete credit reports, and daily monitoring without affecting the user's credit score. This innovative platform allows users to examine the essential factors impacting their credit, test various actions (like paying off a balance), and discover customized loan and credit card offers that match their financial profile. Integrated effortlessly into both online and mobile banking systems, it caters to the needs of banks and credit unions alike, and utilizes analytics to aid financial institutions in recognizing behavioral patterns, identifying wallet-share deficiencies, and uncovering opportunities for targeted marketing initiatives. SavvyMoney prioritizes consumer education and empowerment by alerting users to important changes in their credit file, such as new accounts, address modifications, or delinquent payments, while also providing practical advice for enhancing credit health. Furthermore, the platform's commitment to user engagement ensures that individuals remain informed and proactive in managing their financial futures.

NMI Merchant Central is a comprehensive solution for underwriting and merchant services that aims to simplify the entire merchant lifecycle, encompassing everything from lead generation and onboarding to ongoing portfolio oversight, risk assessment, and management of residuals. This platform provides independent sales organizations, banks, and payment software companies the capability to underwrite, project, and onboard merchants within minutes by utilizing automated workflows that minimize friction and accelerate the approval process. It features a portfolio-management module that allows users to track merchants, oversee residual payouts, and generate processor-agnostic reports; tools for managing leads and sales funnels to enhance conversion rates; and integrated risk-and-compliance checks through automated data collection and real-time monitoring to help decrease merchant abandonment and churn rates. Focused on maximizing efficiency, MRM offers organizations a unified dashboard to handle merchant data, transactions (including volume, chargebacks, and deposits), and residuals while also automating various manual processes. Additionally, this solution is designed to adapt to the evolving needs of businesses, ensuring they remain competitive in a rapidly changing market.

The Payitiv CRM Merchant System is a comprehensive agent and merchant portal designed to optimize processes related to sales, onboarding, support, and residual management for payment service portfolios. This system empowers agents to efficiently oversee their sales pipeline, craft professional rate-comparison proposals in various formats, and quickly generate electronic contracts, which significantly enhances the speed of merchant acquisitions. By automating residual calculations and portfolio monitoring, agents can dedicate more time to selling rather than managing spreadsheets. Additionally, the platform provides a merchant tracker that offers real-time insights into how potential clients interact with websites, the performance of existing customers, and identifies accounts that may be inactive. The suite of lead-management tools features SMS outreach capabilities, customizable reporting for lead fields, and automatic notifications for team members as deals progress through different stages, ensuring that agents remain informed and proactive throughout the sales cycle. Overall, this integrated system significantly boosts efficiency and effectiveness in managing payment service portfolios.

Complif is a seamless compliance solution designed to streamline and automate comprehensive processes for financial institutions, encompassing every stage from initiation to renewal. This platform efficiently manages the entire lifecycle of financial users through features such as online account creation, ongoing oversight, and regular assessments, all while facilitating Know Your Customer (KYC) protocols for individuals and Know Your Business (KYB) practices for enterprises. It offers extensive automation capabilities that include identity verification, credit assessments, transaction monitoring, risk evaluation matrices, screening against lists, adverse news investigations, document expiration oversight, information requirements, Optical Character Recognition (OCR) for documents, and management of digital files. For KYB, Complif handles the uploading of information by account signers, identifies ultimate beneficial owners, and ensures compliance with corporate documentation requirements. In terms of KYC, it delivers customized customer acceptance criteria, accommodates multi-owner accounts, and enables integration with public databases for enhanced due diligence. Furthermore, its monitoring features incorporate a tailored rules engine, seamless connections with core systems, advanced AI-driven case management, individualized risk parameters, regular automatic recalculations, and additional capabilities, making it a comprehensive compliance tool for financial institutions. Ultimately, Complif stands out as an invaluable resource for organizations striving to enhance their compliance frameworks and operational efficiency.

At Source Technologies, our innovative software solutions, supported by our skilled engineers and developers, are designed to turn your self-service aspirations into reality. No matter if you aim to implement a single unit or scale up to thousands, our software is adaptable to any size organization. Our team of experts is equipped to assist with user interface design, application integration, and post-deployment support, ensuring that you receive the guidance necessary for success. Delve into our industry-specific solutions to discover how we can collaborate to enhance your enterprise with cutting-edge applications and improved efficiencies. Our CoreConnect Foundation serves as a robust development platform that seamlessly connects our hardware with your software systems. This infrastructure enables authentic self-service solutions that integrate effortlessly with your core systems and third-party providers. The Programming Platform simplifies the integration of our sophisticated cash recyclers, card readers, check scanners, ID scanners, and other devices. By utilizing our platform, you gain access to .NET libraries and XFS protocols that make your integration process more straightforward, ultimately enhancing your operational capabilities. With Source Technologies, you’re not just adopting a solution; you’re forging a partnership aimed at optimizing your business performance.

DadePay was developed as a SaaS application from the very beginning, ensuring compatibility with all major web browsers without reliance on specific operating systems. The platform's sophisticated accounts receivable (AR) automation software utilizes a proven, secure, and robust open-source technology stack, which gives it a significant cost advantage over competing solutions. This strategic choice enables DadePay to maintain a highly effective technological infrastructure. The product suite of DadePay is constructed on a unified code base and features a patented inference engine that achieves the industry's highest standards for invoice matching accuracy. Moreover, DadePay incorporates cutting-edge automated AR technology, including responsive design and advanced search functionalities akin to Google, to enhance accessibility, usability, and intuitive design in payment processing systems. Built on the Java-based Ruby on Rails framework, DadePay's AR automation software exemplifies the power of open-source technologies, ensuring flexibility and scalability for its users. By focusing on innovation, DadePay continually adapts to meet the evolving needs of its clientele.

There is a better way of managing fraud and disputes. Quavo's Disputes is a service that combines automated software, human intelligence services and AI technology to automate your fraud or dispute process. Stop letting regulatory deadlines and manual processes hold you back. Quavo allows financial institutions and Fintech companies to reduce losses, ensure compliance and deliver real-time solutions, while drastically reducing operational overhead. Automate for tomorrow, now. It is time to modernize your dispute and fraud management processes. Quavo's Disputes as a Service service allows you to leverage automation, AI technology, human intelligence solutions, and manual workflows. Quavo's experts review pages of regulatory bulletins to apply the most recent updates to our software, so your team can concentrate on their strategic business goals.

With First American Docutech's ConformX, a robust digital engine for generating dynamic loan documents is readily available. Pioneering the use of genuinely dynamic documents, First American Docutech has set a new standard in the industry. Unlike traditional systems that rely on a fixed library of forms, ConformX integrates seamlessly with top loan origination platforms, allowing lenders to create documents driven by data that fulfill specific requirements. Each data field is either imported, preset, or filled in automatically through intelligent, rules-based frameworks and computations. This innovative approach not only streamlines document operations but also significantly reduces the chances of additional data entry errors, enhances compliance, and offers an exceptionally smooth document experience. Furthermore, ConformX caters to a broader audience by providing essential documents in Spanish, including the loan estimate, closing disclosure, and uniform residential loan application, among others, thereby ensuring accessibility for Spanish-speaking clients. This comprehensive functionality marks a significant advancement in the efficiency and flexibility of the loan documentation process.

Shorten loan processing durations, enhance team capacity, automate repetitive checklists, and mitigate compliance risks. Forward-thinking financial organizations rely on Encapture to boost operational efficiency, allowing them to concentrate on expanding their enterprises. Enhance your current digital interfaces with the power of machine learning, which offers instant feedback and accelerates processing times through the auto-validation of necessary documents. By removing the need for manual verification and data entry, you can improve loan profitability while cutting down on overhead expenses. We prioritize our clients' needs, invest time in comprehending your business workflows, and deliver insights on the financial benefits. Our adaptable solution is designed to fit your specific use case and business operations, ensuring a seamless integration tailored just for you. Embrace innovation and transform the way your organization handles financial processes.

Canary Digital Tipping enhances employee earnings without negatively impacting a hotel's financial performance. This versatile and customizable solution operates without an app, allowing guests to conveniently leave cashless tips while ensuring prompt payment for staff. Craft the perfect digital tipping processes tailored to your hotel's needs. With a straightforward platform, you can swiftly design the most effective digital tipping strategies for your establishment. Promote digital tipping at various points during the guest experience through text messages, emails, and strategically placed QR codes throughout the hotel, encouraging more frequent gratuities. Guests can provide digital tips by department or to specific individuals, and multiple staff members can receive tips simultaneously via a single mobile device. The automated features simplify the distribution of tips to employees. Additionally, Canary takes care of all the administrative aspects related to cashless digital tipping, including payroll integration and automation of tax forms, ensuring a seamless experience for both guests and hotel operators. This innovative approach not only incentivizes staff but also enhances the overall guest experience.

Empower your development team to significantly reduce time spent on tasks, streamline processes, and rapidly provide exceptional experiences using Canopy. Establish secure connections to top-tier SaaS platforms, relational databases, spreadsheets, and CSV files. Create new connectors to any dataset within minutes, accommodating internal data, niche and long-tail SaaS applications, as well as intricate integrations. Format your data precisely to suit any action or experience required. Distribute data via your tailored API, implementing the ideal communication and caching methods to ensure peak performance. Instantly monitor, manage, and resolve issues related to your priorities with real-time insights, actions, and controls at your fingertips. Designed to surpass enterprise requirements, Canopy offers unparalleled security, compliance, scalability, and rapid response times, making it an essential tool for modern businesses. With its robust features, Canopy ensures that your team can focus on innovation rather than getting bogged down by operational challenges.

DataCandy is a prominent North American company that offers customer engagement solutions, focusing on gift card and loyalty programs tailored for businesses in multiple sectors like retail, hospitality, and petroleum. Their secure and easy-to-navigate platform is utilized in numerous locations throughout Canada and the United States, catering to a diverse clientele that ranges from small businesses to large corporations. By providing tools to effectively manage customer loyalty and gift card initiatives, DataCandy enhances customer engagement and retention through strategies that are both personalized and informed by data. The company's forward-thinking methods empower businesses to cultivate deeper customer relationships, encouraging repeat transactions and fostering loyalty. As a result, DataCandy plays a vital role in helping businesses thrive in a competitive marketplace.