Business Software for Extole

Candescent's Digital Banking platform presents a versatile and scalable option for financial institutions aiming to fulfill their distinct digital banking needs. Constructed with an API-first microservices framework, it enables significant customization to cater to particular requirements. The platform boasts a user-friendly, research-driven interface that provides contemporary experiences and self-service tools that modern users anticipate. Featuring hundreds of integrated functions and capabilities, institutions can adapt their services to meet changing user expectations. Furthermore, the platform delivers valuable insights into user behaviors, facilitating targeted segmentation and personalized engagement. This comprehensive approach ensures that financial institutions can remain competitive in the rapidly evolving digital landscape.

Braze serves as a dynamic customer engagement platform that enhances messaging experiences via various channels like push notifications, email, and apps. Designed for the mobile-first landscape of today and the anticipated future of ambient computing, Braze distinguishes itself through its capability for real-time and continuous data streaming, effectively replacing outdated database systems that fall short in meeting the demands of today’s always-connected consumers. By fostering collaboration among data, technology, and teams, the Braze platform elevates marketing to a more genuine level, makes brands feel more relatable, and enhances customer satisfaction with each interaction. With a workforce of hundreds and venture backing, Braze operates offices in major cities including New York City, San Francisco, London, and Singapore. The company has garnered significant recognition, being ranked #85 on Forbes Cloud 100, #225 on Inc.'s 500 Fastest Growing Private Companies, #21 on the Deloitte Technology Fast 500 List, and has been acknowledged by The New York Times as part of the next generation of 'unicorn' startups, showcasing its rapid growth and innovation in the industry. This impressive recognition underscores Braze's commitment to redefining customer engagement in the digital age.

SessionM offers a customer engagement and loyalty platform that enhances personalized and rewarding interactions for major global brands, with a focus on sectors such as Restaurants, Retail, Consumer Goods, and Travel. By designing a unique loyalty experience, businesses can encourage high-value customer behaviors while also collecting crucial insights into customer analytics and preferences. The platform's adaptable features support the development of tailored loyalty programs and individualized experiences. Seize pivotal moments by promptly addressing customer signals across a variety of channels. By integrating machine learning and real-time decision-making, SessionM enables businesses to engage customers seamlessly, enhancing interactions and overall engagement. Additionally, SessionM's technology accumulates both real-time and historical first-party data from various channels, creating comprehensive 360-degree customer profiles that are actionable for all systems, thereby optimizing customer relationship management. This capability not only improves customer satisfaction but also drives long-term loyalty and engagement.

Enhance your conversion rates by developing an exceptional Ratings and Reviews program tailored for success. Implement a UGC collection strategy that prioritizes conversions, featuring innovative, adaptable, and diverse collection methods. Utilize flexible displays that align with your brand to maximize the value derived from the UGC you gather. Whether you're a brand eager to generate more user-generated content or a retailer aiming to acquire additional UGC, we ensure your content reaches a wider audience across multiple platforms. Amplify the impact of your UGC by analyzing, benchmarking, and improving product experiences and positioning. Our team consists of UGC specialists driven by data, dedicated to elevating your brand to new heights. Together, we can unlock the full potential of your content strategy for better engagement and sales.

Simplifying tag management is now a reality with tools that allow you to handle all your website tags without the need for code alterations. Google Tag Manager provides a straightforward, dependable, and easily integrated solution for managing tags at no cost. You can effectively add and modify your website tags to gain deeper insights into conversions, site analytics, and other metrics. This tool is compatible with both Google and various third-party tags, ensuring comprehensive support. With features like error checking, security measures, and rapid tag loading, you can be confident that every tag functions properly. Additionally, it fosters improved collaboration within your organization, as features such as workspaces, detailed access controls, and support for multi-environment testing promote efficient teamwork between marketing and IT departments. Access to user-friendly functionalities like preview and debugging tools, auto-event triggers, and a simple interface allows for seamless tag management. The ability to modify tags quickly enhances your workflow, thereby saving time and boosting productivity. Furthermore, it facilitates essential tasks like conversion tracking and remarketing, making it an indispensable tool for any digital marketing strategy.

Tailor and expand a suite of business banking solutions to meet the distinct requirements of your business account holders. These specialized services are crafted to help you attract, support, and retain a variety of commercial accounts as they expand. As organizations evolve, their financial demands will also shift. Provide your account holders with the necessary tools to manage their finances efficiently by presenting the appropriate solutions at pivotal moments. Equipped with contemporary commercial offerings, your bank or credit union can effectively compete with financial institutions of any scale and achieve success. Ensure a seamless experience and personalized service through a cohesive digital platform. With features that grow alongside the business, they can benefit from integrated digital invoicing, payment processing, payroll integration, and a host of additional functionalities. Additionally, by continually adapting your services to meet the changing landscape, you can foster long-term relationships with your clients.

SheerID is a trusted digital trust platform that helps organizations build trust in the digital age. SheerID is a trusted eligibility verification company that makes it possible for companies instantly to verify target customers, reduce fraud and improve the user experience. SheerID uses authoritative, real-time data for the most accurate and comprehensive results. The robust digital verification platform of SheerID identifies and verifies students and military personnel, as well as other customer segments, in-store, online and/or via mobile.

Optimove, the most trusted Relationship Marketing Hub, empowers CRM Marketers to manage large-scale customer-driven journeys. Optimove automatically uncovers customer engagement opportunities and orchestrates self-optimizing customer experiences. It also accurately measures the incremental effect of all marketing interactions. Optimove helps brands like Penn National, JD Sports and Dollar Shave Club increase customer loyalty, retention and lifetime value.

Listrak delivers results. You can unlock customer data to create 1:1 interactions across all channels, including email, social media, display, web, and mobile. Our digital marketing automation platform combines all customer data of a marketer to give them a single source for truth. This, along with AI-driven personalization and predictive analytics, allows brands and retailers to automate personalized messages that engage shoppers in the preferred channel. Our industry-leading customer satisfaction score demonstrates the success of our clients in driving acquisition, conversion and retention as well as customer lifetime value.

Tealium Customer Data hub is an advanced platform that unifies, manages, and activates customer data across multiple touchpoints and channels. It allows businesses to create a real-time, cohesive view of their customers by integrating data from mobile apps, websites, and other digital sources. This centralized data center empowers organizations to deliver customized experiences, optimize marketing strategy, and enhance customer interaction. Tealium Customer Data Hub offers robust features such as data collection, audience segmentation and real-time orchestration of data. This allows businesses to transform raw data into actionable insight, driving more effective interactions with customers and improved business outcomes.

Salesforce Agentforce Commerce is a comprehensive digital commerce solution built to unify every aspect of the buying journey. It connects ecommerce storefronts, point-of-sale systems, and order management into one intelligent platform. AI-powered capabilities assist teams with merchandising while guiding customers through personalized shopping experiences. The solution supports B2C, B2B, and hybrid commerce models within a single ecosystem. With composable architecture, businesses can adopt headless storefronts and innovate without disrupting core systems. Integrated payments streamline checkout while reducing technical complexity. Real-time inventory visibility and automated order routing improve operational efficiency. Salesforce’s platform ensures high reliability and performance at global scale. Built-in CRM integration enables personalized, data-driven customer engagement. Agentforce Commerce empowers organizations to grow revenue while simplifying commerce operations.

Cordial offers a cross-channel messaging and data platform designed for agile marketing teams and tech experts, enabling them to deliver messages that are not just personalized but genuinely personal. This platform allows users to craft relevant and insightful communications across all channels. By converting customer data into meaningful brand interactions tailored to individuals and channels, businesses can enhance the entire customer journey, from initial acquisition to retention and fostering loyalty. Teams can collaborate effectively to create scalable messaging workflows that are reusable, ensuring a streamlined process for crafting tailored messages within a single system. Moreover, the platform facilitates the collection and activation of customer and business data from various sources within the tech ecosystem, enabling immediate application in messaging initiatives. This comprehensive approach ensures that every message resonates with the intended audience, maximizing engagement and impact.